Overview

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Country Inn & Suites By Carlson, Richmond W I-64
Top Family Hotel

8010 West Broad Street, Richmond, VA 23294, United States
+1 804 755 6605

£70+

Overall guest ratings

8.3/10 Excellent
Based on 615 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.0
  • 6.6

Good to know

  • Clean rooms
  • Great reception
  • Spacious rooms
  • Great desserts & fruits

Nearby

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    About

    Our hotel proudly offers charming décor, comfortable amenities, and convenient location just 10 miles from downtown Richmond, our hotel provides a warm and welcoming atmosphere sure to please business and leisure travelers alike. Be our guest at the Country Inn & Suites Richmond-West Hotel and enjoy all the comforts of home with the convenience of excellent amenities and exceptional service.

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Safe
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 615 reviews
    • 9.6 "Excellent value."
      10.0 "100% were happy with the price."
      10.0 "100% were happy with the price of the breakfast."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Excellent pool."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.7 "Food is average."
    • 6.6 "Rooms are ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
      6.4 "Only 64% said the rooms were modern."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 202 reviews
    • 9.5 "Excellent value."
    • 9.3 "Terrific location."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.5 "High comfort."
      7.5 "75% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.4 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.6 "Food is average."
    • 6.0 "Breakfast is mediocre."
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    Overall rating

    8.3 Excellent
    Based on 338 reviews
    • 9.7 "Excellent value."
    • 9.5 "Terrific location."
    • 8.9 "Pool is good."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 49 reviews
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.0 "High comfort."
      7.3 "73% said the beds were comfortable."
    • 6.1 "Rooms are ok."
    • 5.4 "Breakfast is mediocre."

    Overall rating

    8.5 Excellent
    Based on 24 reviews
    • 8.6 "Great service."
    • 7.3 "High comfort."
    • 7.0 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.5 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Great reception"
    "Spacious rooms"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent reviews

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