Overview

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Pacific Gateway Hotel

3500 Cessna Drive Suite 101, Richmond, BC V7B 1C7, Canada
+1 604 278 1241

£90+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,830 reviews

Review highlights

  • 8.9
  • 8.8
  • 6.6
  • 5.1

Good to know

  • Friendly service
  • Professional service
  • Good shuttle service
  • Good access to airport

Nearby

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    About

    With a stay at Pacific Gateway Hotel in Richmond, you'll be on a river and minutes from Aberdeen Centre and Richmond Night Market. This 4-star hotel is within close proximity of Richmond Olympic Oval and Richmond Centre Mall.

    Rooms

    Make yourself at home in one of the 374 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

    Dining

    Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is provided at no charge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Room service
    • Restaurant
    • Wedding services
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Ski storage
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,830 reviews
    • 8.9 "Great service."
    • 8.8 "Location is great."
    • 6.6 "Average value."
    • 6.3 "Rooms are ok."
    • 5.8 "Vibe was decent."
    • 5.1 "Average amenities."
    • 4.8 "Internet is poor."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 915 reviews
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      9.5 "95% thought the service was very professional."
    • 6.2 "Average value."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.6 "Only 56% said the rooms were modern."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
    • 4.7 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.7 Good
    Based on 347 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.4 "74% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.2 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.4 "Average value."
    • 5.8 "Vibe was decent."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.5 Good
    Based on 292 reviews
    • 8.6 "Location is great."
      9.8 "Good access to the airport, said 98%."
      8.8 "88% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.4 "Average value."
    • 5.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 5.4 "Vibe was decent."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 274 reviews
    • 8.7 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.2 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
    • 5.0 "Average amenities."
    View all review categories
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Friendly service"
    "Professional service"
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

    Recent reviews

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