Overview

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Chase Hotel

Gloucester Road, Ross-on-Wye, HR9 5LH, United Kingdom
+44 198 976 3161

£80+

Overall guest ratings

8.3/10 Excellent
Based on 491 reviews

Review highlights

  • 9.8
  • 8.9
  • 4.5
  • 4.5

Good to know

  • Pleasant hotel grounds
  • Near city centre

Nearby

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    About

    Enjoy your visit to Ross-on-Wye with a stay at Chase Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Harrys, which serves international cuisine and is open for breakfast, lunch, and dinner. A terrace and a garden are offered, and rooms get the details right with comfy beds and comfy beds.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 487 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.7 "Breakfast is good."
      8.3 "83% were happy with the price of the breakfast."
    • 7.2 "Good amenities."
      10.0 "100% found the grounds to be nice."
      10.0 "100% loved the terrace."
    • 4.5 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 4.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
      2.9 "71% didn't like the unstylish hotel."
    • 3.4 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      4.0 "60% thought it was too noisy."
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    Overall rating

    8.4 Excellent
    Based on 433 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.3 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 4.9 "Internet is poor."
    • 4.6 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      3.0 "70% found problems with the furniture."
    • 4.0 "Vibe wasn't good."
      2.9 "71% didn't like the unstylish hotel."
      0.3 "97% criticized the unstylish hotel."
    • 3.7 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      4.0 "60% thought it was too noisy."
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    Overall rating

    7.8 Good
    Based on 9 reviews
    • 8.6 "Great service."

    Overall rating

    8.5 Excellent
    Based on 43 reviews
    • 9.9 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 8.0 "Food is delicious."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      4.4 "56% complained about the bathroom."
    • 4.1 "Vibe wasn't good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant hotel grounds"
    "Near city centre"
    data provided by TrustYou

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