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Pros: Crew was very nice and the plane was comfortable

Cons: There were no outlets nor entertainment, and boarding was a little long

Pros: Standard seat. Crew engaging and entertaining without compromising safety or comfort

Cons: Everything optimal

Cons: The attitude of ground staff

Pros: I was given trouble when boarding the flight

Cons: Better customer service

Cons: Flight not on Time Super hot temperature on board (almost unhealthy)

Cons: Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats

Cons: Don’t charge everyone on the flight €60 without warning.

Pros: The size of hand luggage

Cons: much more timely assistance following our missing this flight

Cons: Terrible boarding after 2 hours.

Pros: Crew were great, bubbly staff even though they were tired, *not obvious*

Cons: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.

Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Pros: I was given trouble when boarding the flight

Cons: Better customer service

Pros: Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible.

Cons: Everything should've been planned better.

Cons: Don’t charge everyone on the flight €60 without warning.

Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Pros: Easy flight time and Luton airport is small and manageable

Cons: Cleaner plane

Pros: I was given trouble when boarding the flight

Cons: Better customer service

Cons: Was good flight overall, clean, friendly staff,

Pros: The seat was comfortable.

Cons: We were delayed for nearly an hour.

Pros: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Cons: If you could keep your handbag with you as well as hand luggage .

Pros: There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.

Cons: Nothing.

Pros: The size of hand luggage

Cons: Delays

Cons: much more timely assistance following our missing this flight

Pros: On time, smooth and professional

Cons: Nothing - the best part of this flight is that is so short :)

Pros: Being able to check in quickly and weigh and tag my own luggage.

Cons: Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage.

Pros: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Cons: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Pros: Crew was friendly

Cons: For budget airline they did pretty good

Cons: Was good flight overall, clean, friendly staff,

Cons: Delayed nearly two hours.

Pros: seats were spacious. Crew was courteous

Cons: Crew would be better if they smiled a bit. They seemed tired and sleepy.

Cons: Was good flight overall, clean, friendly staff,

Pros: Flight was pretty smooth

Cons: Seats allocated

Pros: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Cons: If you could keep your handbag with you as well as hand luggage .

Pros: On time, clean on the plane.

Cons: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.

Pros: Crew was very nice and the plane was comfortable

Cons: There were no outlets nor entertainment, and boarding was a little long

Cons: Easyjet does not offer corona rebooking - bad!

Cons: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Pros: Price. Efficiency

Cons: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Pros: Standard seat. Crew engaging and entertaining without compromising safety or comfort

Cons: Everything optimal

Pros: On time, clean on the plane.

Cons: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.

Pros: The seat was comfortable.

Cons: We were delayed for nearly an hour.

Pros: Crew amazing, seats poor

Cons: Padded seats,

Pros: Great crew and comfortable seat

Cons: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!

Pros: Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!

Pros: Crew were professional and helpful

Cons: Terrible delay boarding

Pros: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Cons: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Pros: The staff handled everything really well. Continuously being updated to the delay reasons.

Cons: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Cons: Don’t charge everyone on the flight €60 without warning.

Pros: Staff ok

Cons: I HOUR DELAY

Pros: On time, clean on the plane.

Cons: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.

Pros: Being able to check in quickly and weigh and tag my own luggage.

Cons: Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage.

Pros: Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible.

Cons: Everything should've been planned better.

Pros: Big fan of easyJet

Cons: Be good as you are.

Pros: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Cons: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Pros: nothing to like about this flight

Cons: just try to be on time, for once.

Pros: There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.

Cons: Nothing.

Pros: nothing to like about this flight

Cons: just try to be on time, for once.

Pros: seats were spacious. Crew was courteous

Cons: Don’t charge everyone on the flight €60 without warning.

Pros: Flight was pretty smooth

Cons: Seats allocated

Pros: Being able to check in quickly and weigh and tag my own luggage.

Cons: Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage.

Pros: Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible.

Cons: Everything should've been planned better.

Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Cons: Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats

Pros: Everything went smoothly.

Pros: Flight crew was great. Enough leg room

Cons: Seats that recline

Pros: nothing to like about this flight

Cons: just try to be on time, for once.

Cons: The attitude of ground staff

Cons:

Pros: waited an hour in the airport and an hour in the plane.

Cons: everything. I was told afterwards that this is standard practice. Late, Late, Late. Only one carry on making you pay for 20 kilos when the bag weighs 5 Had to check two 5 killo bags for 40 BPS! So much for low faresl Dishonesty. Walk Walk Walk Walk

Pros: Staff ok

Cons: I HOUR DELAY

Pros: Evriting

Pros: Nothing

Cons: Everything

Pros: Price. Efficiency

Cons: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Cons: I needed to cancel my flight due to covid19 restrictions but I could never get through the phone system. Easy Jet was overwhelmed!

Pros: It was very quick and arrived ahead of time.

Pros: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Cons: If you could keep your handbag with you as well as hand luggage .

Pros: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Cons: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Pros: Nothing

Cons: Customer service was terrible and not helpful. Their website is stupid and malfunctioning. The staff is impolite, arrogant, racist, and threatening. I'll never ever fly with this company again!!

Pros: Nothing

Cons: They didn't confirm the delay - only said it was estimated meaning while we could have come to the airport at a later time given the delay they made us come at the time required for the original flight. For a three hour delay thy gave us a 3GBP voucher. I will be fighting for compensation but am appalled by their service

Pros: On time

Cons: We got sanatizer when boarding which was so small like a stamp, useless

Pros: Boarding took forever and we were an hour late

Cons: Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off

Pros: Friendly crew

Cons: Long check-in lines Seats uncomfortable

Pros: Prices on in flight purchases

Cons: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...

Pros: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Cons: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Cons: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.

Pros: Great crew and comfortable seat

Pros: Crew always good.

Cons: Delays, flight called way ahead of actual boarding and long delay getting off flight and in to terminal.

Pros: It’s ok

Cons: Timing and food

Cons: The pancake was not cooked enough couldn’t eat it

Pros: It flew

Cons: Nothing

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Pros: The best ever and a flew crew that understands hospital.

Cons: Movies were second rate

Pros: everything was fine. uneventful

Cons: food

Cons: Canceled

Pros: The crew was fabulous. Very helpful and upbeat!

Cons: The food wasn’t very good.

Pros: The crew was fabulous. Very helpful and upbeat!

Cons: The food wasn’t very good.

Pros: No and no.

Cons: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Pros: Great crew.

Pros: Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer.

Cons: The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything

Cons: Making sure everything works properly

Pros: Great crew.

Pros: Crewwere polite and competent. Seats felt a little cramped.

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Cons: There is no space for legs. The food quality is poor. No entertainment at all

Pros: Nothing

Cons: Everything. Ends up costing me ½ day of work around £500

Cons: It could have been on time

Pros: Everything went smoothly.

Pros: I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight.

Cons: I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely.

Cons: Delay on departure and no bus at arrival

Pros: לעלכלהלכ

Cons: עלכללט

Pros: i like the service

Cons: water free

Pros: The seat was fine. the flight was as expected.

Cons: expectation that one will fly with only one carry-on bag and not receive any food or beverage during the flight. industry trend is ridiculous ...

Pros: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.

Pros: Flight screens showed info

Cons: Bring back free food ba

Pros: My air hostess was very friendly and kind

Cons: Food for vegetarians

Pros: Service was great - so polite and friendly. And the coffee was worth every penny.

Cons: the luggage fee - Now I understand why the fare was so inexpensive! I'm an American and thus slow :-)

Pros: Cabin crew

Cons: Boarded on a bus

Pros: he check-in crew, the flight crew, all were fantastic. The food was delicious. US flights would have been lucky to offer peanuts...literally.

Cons: The spacing between seats was a bit small but, the flight attendant offered the exit row once the plane completed boarding.

Cons: A 2-hour layover was too short. We experienced crazy long lines for: the bus between terminals, immigration passport review; passport review before the metal detector, and detailed tests on permitted volumes of shampo, and toothpaste. The agent forced me to check a normally permitted carryon bag, then the bags took 45 minutes to be placed on the turnstile after the flight. Not an efficient airport.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

Pros: everything was fine. uneventful

Cons: food

Pros: The best ever and a flew crew that understands hospital.

Cons: Movies were second rate

Pros: everything was fine. uneventful

Cons: food

Pros: Crew were polite

Cons: Everything was sub par with BA. We upgraded to world traveler plus and the seats were old, there was trash from the previous flight and the tv screens were from 1995. The movies are only on loop so when you take off and are finally allowed to turn on the tv, the movies are 25 minutes in. All around a waste of money. Will never fly BA AGAIN!!

Pros: The seat was fine. the flight was as expected.

Cons: expectation that one will fly with only one carry-on bag and not receive any food or beverage during the flight. industry trend is ridiculous ...

Pros: For the most part the people and workers were very nice

Cons: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Cons: A 2-hour layover was too short. We experienced crazy long lines for: the bus between terminals, immigration passport review; passport review before the metal detector, and detailed tests on permitted volumes of shampo, and toothpaste. The agent forced me to check a normally permitted carryon bag, then the bags took 45 minutes to be placed on the turnstile after the flight. Not an efficient airport.

Pros: Service was great - so polite and friendly. And the coffee was worth every penny.

Cons: the luggage fee - Now I understand why the fare was so inexpensive! I'm an American and thus slow :-)