Overview

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Chase Hotel

Gloucester Road, Ross-on-Wye, HR9 5LH, United Kingdom
+44 198 976 3161

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+44 198 976 3161

Overall guest ratings

8.3/10 Excellent
Based on 487 reviews

Review highlights

  • 9.8
  • 8.9
  • 4.5
  • 4.5

Good to know

  • Pleasant hotel grounds
  • Near city centre

Nearby

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    About

    With a stay at Chase Hotel in Ross-on-Wye, you'll be within the region of Hereford Cathedral and Hereford Museum and Art Gallery. This hotel is within the region of Hereford Cider Museum.

    Rooms

    Make yourself at home in one of the 38 air-conditioned rooms featuring DVD players. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary cooked-to-order breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 487 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
    • 8.7 "Breakfast is good."
    • 7.2 "Good amenities."
    • 4.5 "Rooms are not good."
    • 4.5 "Internet is poor."
    • 4.1 "Vibe wasn't good."
    • 3.4 "Not very comfortable."
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    Overall rating

    8.4 Excellent
    Based on 433 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.3 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 4.9 "Internet is poor."
    • 4.6 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      3.0 "70% found problems with the furniture."
    • 4.0 "Vibe wasn't good."
      2.9 "71% didn't like the unstylish hotel."
      0.3 "97% criticized the unstylish hotel."
    • 3.7 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      4.0 "60% thought it was too noisy."
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    Overall rating

    7.8 Good
    Based on 9 reviews
    • 8.6 "Great service."

    Overall rating

    8.5 Excellent
    Based on 43 reviews
    • 9.9 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 8.0 "Food is delicious."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      4.4 "56% complained about the bathroom."
    • 4.1 "Vibe wasn't good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant hotel grounds"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

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