Overview

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Palace Hotel Omiya

1-7-5 Sakuragi-Cho, Saitama 331-0852, Japan
+81 486 473 300

£91+

Overall guest ratings

8.1/10 Excellent
Based on 1,193 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.3
  • 5.2

Good to know

  • Clean rooms
  • Comfortable beds
  • Great reception
  • Train station is close

Nearby

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    About

    Enjoy your visit to Saitama with a stay at Palace Hotel Omiya. Guests can grab a bite to eat at the restaurant and visit the health club for a workout.

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    Hotels.com

    Amenities

    • Fitness centre
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,193 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Breakfast is good."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      10.0 "100% said the recreation staff was great."
    • 7.3 "Nice rooms."
      7.6 "76% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      7.5 "75% said rooms were clean."
      8.7 "87% enjoyed the furniture."
      8.1 "81% liked the big bathroom."
      7.1 "Well-maintained, according to 71%."
    • 6.3 "Internet is average."
    • 5.2 "Average value."

    Overall rating

    8.3 Excellent
    Based on 274 reviews
    • 9.3 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.3 "Nice rooms."
      7.7 "77% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      7.3 "73% said rooms were clean."
    • 5.2 "Average value."

    Overall rating

    8.2 Excellent
    Based on 250 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 8.4 "Great service."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      9.7 "97% found the staff to be very friendly."
    • 7.3 "High comfort."
      7.4 "74% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      8.1 "81% liked the big bathroom."
    • 6.9 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 5.2 "Average value."

    Overall rating

    8.1 Excellent
    Based on 155 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
    • 9.0 "Excellent breakfast."
    • 8.4 "Great service."
      8.4 "84% said the reception staff was great."
    • 7.7 "Nice rooms."
      7.3 "73% said rooms were clean."
      8.2 "82% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 5.5 "Average value."

    Overall rating

    8.3 Excellent
    Based on 512 reviews
    • 9.3 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
    • 9.1 "Excellent breakfast."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
    • 7.7 "High comfort."
      7.7 "77% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      7.8 "78% thought it was pleasantly quiet."
      8.0 "80% liked the big bathroom."
    • 7.7 "Nice rooms."
      7.7 "77% thought rooms were spacious."
      7.5 "75% said rooms were clean."
      8.2 "82% said the beds were comfortable."
      8.0 "80% liked the big bathroom."
      7.3 "Well-maintained, according to 73%."
    • 5.3 "Average value."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Great reception"
    "Train station is close"
    data provided by TrustYou
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