Best Western Plus Airport Inn & Suites

5433 West Wiley Post Way, Salt Lake City, UT 84116-3719, United States
+1 801 428 0900

Cheapest
rate per night

8.2

Excellent
based on 850 reviews
Best Western Plus Airport Inn & Suites - Salt Lake City, UT, United States
Sat 17/4
-
Sun 18/4
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Good to know

Value for money

8.3

Distance to city centre

7.5 mi

Location rating

8.4

Nearest airport

Salt Lake City

Distance to airport

2.3 mi

Rooms available at Best Western Plus Airport Inn & Suites

Sat 17/4
Sun 18/4

Double rooms

£57+

Bed type
Provider
Total stay + taxes & fees
King bed
£57

King rooms

£48+

Bed type
Provider
Total stay + taxes & fees
King bed
£48
King bed
£48
King bed
£48
Unknown
£50
King bed
£55
Unknown
£55
King bed
£55
King bed
£57

Standard rooms

£52+

Bed type
Provider
Total stay + taxes & fees
King bed
£52
King bed
£55
King bed
£55
Unknown
£57
King bed
£59
King bed
£59

Queen rooms

£51+

Bed type
Provider
Total stay + taxes & fees
Queen bed
£51
Queen bed
£58
Queen bed
£62
Queen bed
£73

Reviews of Best Western Plus Airport Inn & Suites

Pros

Cons

Traveller rating

128
19
30
12
11

Time of year

Traveller type

Show reviews that mention

+
great breakfast in 304 reviews
room was clean in 257 reviews
breakfast bag in 216 reviews
friendly staff in 191 reviews
close to airport in 188 reviews
front desk in 111 reviews
shuttle service in 72 reviews
pool was closed in 69 reviews
bed was comfortable in 60 reviews
enough parking in 36 reviews
grab and go breakfast in 32 reviews
best western in 17 reviews
perkins restaurant in 15 reviews
good price in 11 reviews
greater attention to detail in 10 reviews
next day in 8 reviews
salt lake in 7 reviews
fecal matter in 3 reviews
  • Okay
    Sep 2019
    6.0

    Rooms where quiet.

    The room have a closed up odor and the stair way stunk.

  • Okay
    May 2019
    5.4

    The hotel was great except for an incident with the pool and a front desk staff member. Housekeeping staff were very friendly and pleasant as were the breakfast staff. The room was clean and comfortable.

    We stayed at the hotel for three nights and chose the hotel to use the pool while we were on a trip to Salt Lake City. The first day my daughter and I enjoyed the pool and had a great time. However the second day I jumped into the pool and noticed something at the bottom of the pool. I was suspicious of the object and grabbed a towel and put it over the object with my foot and brought it up out of the water. It was clearly fecal matter. Thoroughly disgusted I got in the shower and cleaned myself off. I then went directly to the front desk and reported the issue. The front desk agent said she may need to close the pool to which I replied yes of course you should close the pool. The front desk attendant then came with me and I showed her the towel with the fecal matter on it which was lying on the side of the pool. I pointed into the pool where you could still see some small remnants of the fecal matter. (They were obvious as the pool was very clean except for them.). I returned to my room, took another shower, and then went out to dinner with my family. When we returned from dinner two hours later we walked by the pool and I was astonished to see at least eight people including children splashing about in the pool. I also noticed that the towel with the fecal matter on it had not even been moved. Incredibly disgusted and concerned I went to the front desk agent again and asked her why she had not closed the pool. She did not have an answer. I told her it was a health code violation and that those people that were in the pool were all being exposed to harmful bacteria that could sicken them. She acted as though I was making a big deal out of nothing. There was no one in the pool when I reported the issue. I found it incredibly disrespectful of guest’s health and safety to have done nothing about the contamination and knowingly allow those unsuspecting families to use the contaminated pool. She didn’t even move the towel!!! I understand accidents happen but I found the front desk agents disregard for health reprehensible. I question if she was trained on what to do in this type of situation. We will not be staying at a Best Western again.

  • Mediocre
    Jan 2019
    3.7

    The front desk clerks were awful. When we checked in we asked for a handicapped room to better accommodate our daughter in her wheelchair and other specialized equipment. The front desk switched languages to talk to each other and didn't even care if we understood them or not. In our case we did. They were talking about saving the rooms for someone that really needed them. At the time we had our daughter out in the van to avoid having her in the cold too long. They later told us the handicapped rooms were not available in English even though they were talking about them being available to each other. The room we ended up with did not allow her wheelchair to turn around without hitting a bed and the only room they said they had available was on the top floor. We made due with the room. In the morning the breakfast that had such positive reviews online did not pass the test. The eggs were sitting out so long that they were rubbery. The yogurt in the fridge was all expired. Then to top things off I was carrying out my daughter's medical equipment through a side door nearest the parking lot when they turned off my room key and I couldn't get back in. I had to walk around the building and when I stopped at the front desk to ask to get the key turned back on the clerk wanted me to check in for another night. This was 9:30 in the morning. The quality of the room was not good. There was water damage. The bathroom door had problems shutting and it looked like they had sanded the door to get it to close at all but didn't even bother to paint over it where they sanded it.... just left it at the bare wood. It is hard enough to travel with my daughter and her special needs and equipment but the front desk staff made the whole experience awful. My family and I will never stay here again.

  • Good
    Aug 2018
    7.4

    Poor TV channel selection

    Breakfast

    Black hairs on bedding and towels

  • Excellent
    Aug 2017
    9.7

    The location and comfort were perfect!

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About Best Western Plus Airport Inn & Suites

Overview

"Situated near the airport, this hotel is 3 mi (4.8 km) from Wingpointe Golf Course and within 9 miles (15 km) of Salt Palace and Vivint Smart Home Arena. Temple Square and The Gateway are also within 9 miles (15 km). "

Expedia

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.2 Excellent

based on 850 reviews

8.7

Cleanliness

8.6

Comfort

7.3

Facilities

8.4

Location

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Best Western Plus Airport Inn & Suites

Free Wi-Fi
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Disabled access
Fax/photocopying
Family rooms
Linens
Towels
Safety deposit box
Seating area
Laundry facilities
Lift
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Heating
Breakfast included
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Hot tub
Interconnected room(s) available
Indoor pool
Snack bar
Sofa
Alarm clock
No smoking
Restaurant
Spa bath
Hand sanitiser in guest accommodation and key areas
Laptop safe
Express check-out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Free airport shuttle
Cleaning products
Complimentary breakfast
Coffee machine
Guests can opt out of accommodation cleaning
TV
Free parking
Long-term parking (surcharge)
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Wardrobe or closet
24-hour front desk
Designated smoking area
Storage available

FAQs when booking at Best Western Plus Airport Inn & Suites

Where is Best Western Plus Airport Inn & Suites located?

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Does Best Western Plus Airport Inn & Suites offer free Wi-Fi?

Does Best Western Plus Airport Inn & Suites offer free parking?

Does Best Western Plus Airport Inn & Suites offer free airport shuttle service?

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Does Best Western Plus Airport Inn & Suites have a pool?

Photos of Best Western Plus Airport Inn & Suites

Best Western Plus Airport Inn & Suites - Salt Lake City - Building
All photos (21)
Best Western Plus Airport Inn & Suites - Salt Lake City - Building
Building (2)
Best Western Plus Airport Inn & Suites - Salt Lake City - Bedroom
Bedroom (7)
Best Western Plus Airport Inn & Suites - Salt Lake City - Pool
Pool (1)
Best Western Plus Airport Inn & Suites - Salt Lake City - Lobby
Lobby (1)

Property safety measures

Best Western Plus Airport Inn & Suites has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Discovery Gateway Children's Museum6.2 mi
  • Family History Library6.7 mi
  • Temple Square6.7 mi
  • Salt Lake Tabernacle6.8 mi
  • Salt Lake Temple6.8 mi
  • Clark Planetarium6.8 mi

Salt Lake City travel guide

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Hotels North America United States Utah Salt Lake City Best Western Plus Airport Inn & Suites