Recent reviews
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- Negative
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8.5
Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday. We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.
review from KAYAK -
9.1
The staff was great specially the greeters at the door and baggage handlers Location location location
review from KAYAK -
10.0
Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met. Nothing.
review from KAYAK -
8.0
Most of it is the location and the good value The service was not great very unpersonal
review from KAYAK -
10.0
Lovely room with plenty of plugs for laptops, etc. Refrigerator and coffee maker. Room also had separate "dressing table" area AND a full bathroom; perfect for a couple! Parking rates absurd. Found a much cheaper garage on our own.
review from KAYAK -
10.0
The staff were very professional .
review from KAYAK -
5.1
We should get a discount for the noise inconvenience.
review from KAYAK -
9.4
Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet. Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.
review from KAYAK -
10.0
Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE. The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.
review from KAYAK -
9.4
Since its remodel they have great rooms
review from KAYAK -
10.0
Love the new contemporary renovations to the rooms and lobby Always like space, just wish the rooms were a little bigger, but overall great value for a city where nothing is inexpensive.
review from KAYAK
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8.5
Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday. We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.
review from KAYAK -
9.1
The staff was great specially the greeters at the door and baggage handlers Location location location
review from KAYAK -
10.0
Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met. Nothing.
review from KAYAK -
8.0
Most of it is the location and the good value The service was not great very unpersonal
review from KAYAK -
10.0
Lovely room with plenty of plugs for laptops, etc. Refrigerator and coffee maker. Room also had separate "dressing table" area AND a full bathroom; perfect for a couple! Parking rates absurd. Found a much cheaper garage on our own.
review from KAYAK -
10.0
The staff were very professional .
review from KAYAK -
9.4
Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet. Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.
review from KAYAK -
10.0
Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE. The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.
review from KAYAK -
9.4
Since its remodel they have great rooms
review from KAYAK -
10.0
Love the new contemporary renovations to the rooms and lobby Always like space, just wish the rooms were a little bigger, but overall great value for a city where nothing is inexpensive.
review from KAYAK
