Overview

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Motel Santa Cruz

370 Ocean Street, Santa Cruz, CA 95060, United States
+1 831 458 9220

£52+

Overall guest ratings

4.2/10 OK
Based on 611 reviews

Review highlights

  • 6.9
  • 6.0
  • 4.0
  • 3.5

Nearby

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    About

    When you stay at Motel Santa Cruz in Santa Cruz, you'll be near the beach and minutes from Pacific Garden Mall and Santa Cruz Beach Boardwalk. This motel is within close proximity of Museum of Art & History and Santa Cruz Museum of Art and History.

    Rooms

    Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Non-smoking rooms available
    • Laundry facilities
    • Cable or satellite TV
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    4.2 OK
    Based on 611 reviews
    • 6.9 "Location is acceptable."
    • 6.0 "Service is ok."
    • 5.9 "Average value."
    • 4.0 "Internet is poor."
    • 3.5 "Breakfast is below average."
    • 3.3 "Not very comfortable."
    • 3.1 "Generally quite dirty."
    • 2.9 "Awful rooms."
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    Overall rating

    4.6 OK
    Based on 293 reviews
    • 6.8 "Location is acceptable."
    • 6.0 "Average value."
    • 5.9 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      6.2 "62% thought the management was tolerable."
      6.9 "69% said the reception staff was ok."
    • 4.5 "Internet is poor."
    • 3.7 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      1.8 "82% said rooms were small."
    • 3.1 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      0.7 "93% said the bathroom was dirty."
    • 3.1 "Awful rooms."
      3.2 "68% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      1.8 "82% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      2.6 "74% thought the tv was sub-standard."
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    Overall rating

    4.2 OK
    Based on 299 reviews
    • 7.0 "Good location."
    • 6.3 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 6.0 "Average value."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
    • 3.3 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.7 "83% said rooms were small."
    • 2.8 "Awful rooms."
      3.6 "64% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      1.9 "81% were disappointed with the minibar."
      2.2 "78% thought the tv was sub-standard."
    • 2.6 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.2 OK
    Based on 18 reviews
    • 3.5 "Not very comfortable."
    • 3.4 "Rooms are not good."
    data provided by TrustYou

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