Motel 6 Santa Maria - South

Being honest to the best of my ability, there was slim 2 nothing that I can say that I actually like about this over priced dump. However, I do feel silly in saying that I am so much of a closed minded individual that I could not manage to pull up at least one thing that I did infact like about the establishment out of my thought, so I will say that I enjiyed the fact that if nothing else the place stands true to it's name: The Rose Garden Inn because the do have a beautiful variety of rose bushes that appear to be well maintenanced, therefore displayin, (In my opinion), a lovely little rose garden in full bloom at the entrance of the establishment...A+ First & foremost, I got the impression immediately upon entering & not being greeted by either of the 2 absolutely un~occupied staff that they were not excited about the fabulous price that I had reserved the room for thriugh Kayak. Then, they asked if I'd prefer smoking or non~smoking & I replyed smoking because why? I smoke. At that point, (Of course, in some foreign language), employee #1 states a few word to employee #2 who is doing my check~in. Suddenly they have no availiable smoking rooms with only 1 bed. I let them know that I was fine with a non~smoking room & I promised I'd go outside to smoke. Next problem...Apparently my credit card was declined (ALLEDGEDLY), & seeing as to how I had spoken with customer care at the card company only moments before entering tbe establishment, I was quite surprised to hear that the card was declined. Before I could even ask if they would try once more to run my card, employee #2 was sending ALL of my paperwork including the reservation through the paper shredder & all but threw my card & CDL at me. I do not drive & had taken a taxi along w/my over night bags to the establishment from the transit center, so I went outside & immediatly called Customer Care at my Financial Institution. The agent advised me that everything was fine in thier computer & that there weren't any blocks, holds or anything else pending that may prevent the establishment from billing. I go back in & ask if they can try once more. Employee #1, whom appears highly aggitated with my request informs me that my reservstion had been cancelled because my card was a "BAD" card. He still however, agrees to try to run my card ONLY once more & if my card is still no good I must leave the front of the establishment w/my luggage. Of course, still my card was declined. At this point, its a very hot day, I've been traveling, I'm tired, not to mention I'm starting to get pissed so I ask how much would the room be if I were to pay with cash. Employee #1 states (ver batim), "It will be much, much more." All I want to know is HOW MUCH? He blurts out some number that sounded fairly random & in total was nearly $30 more than the Kayak price. Seeing as to how I hadn't expected this, I had no cash & had to walk (with my luggage) in un~familiar surroundings n search of an ATM, at which I used the same credit card that had been declined to pull out money. Upon my return, employee #1 is not anywhere in sight & employee # 2 isacting oblivious to the fact that I would be back to get the room & pay with cash. She finally agrees to rent me the room but gives me a price $13 more than employee # 1 had quoted me. As she hands me the key she states to me that the room is a SMOKING room because that is all they have left...I THOUGHT THAT THEY HAD NO SMOKING ROOMS AVAILIABLE when I first arrived & started this check in process, (which btw, is now nearly an hour later)....What a headache!! Glad to finally be headed into my room...OR AM I??!!!!! Absolutely rediculous.

The hotel was convenient and clean The breakfast wasn't too good

The hotel was in a perfect location and was pretty comfortable. Decent breakfast too I felt. I really was dissapointed that there was no little shampoo or conditioner or any amenities in the room. Most places like this at least have that and some even have a blow dryer in the room.

We only slept overnight on our way to San Luis Obispo

Close to the freeway Older building

It was convenient for visiting a friend that lives in the Central Coast area Yes! We had a bad experience with this hotel. When finishing a shower my friend was unable to turn off the water, the shower would not stop, we tried for 15 minutes to try to turn it off, we called the front desk stating that our shower was messed up and would like to get another room. The front desk proceded to send up someone to try for an additional 15-20 minutes to shut off the water, no such luck. We then had to wait another 20 minutes and 2 phone calls to the front desk to finally get someone to tell us that we could come down and get a key to another room, we then had to pack up all our stuff and move. After complaining to the front desk we still were not offered one of our nights free or even a discount. I wont stay there again!