Zuana Beach Resort

Carrera 2a No.6-80, Santa Marta 12345, Colombia
+57 5438 0011

Cheapest
rate per night

8.7

Excellent
based on 984 reviews
Zuana Beach Resort - Santa Marta, Colombia
Mon 26/7
-
Tue 27/7
Compare vs KAYAK |

Provider Nightly total
Destinia.com £41
FINDHOTEL £45
Snaptravel £63
Destinia.com
FINDHOTEL
Snaptravel

Good to know

Value for money

8.1

Distance to city centre

6.9 mi

Location rating

9.1

Nearest airport

Santa Marta Simon Bolivar

Distance to airport

1.5 mi

Rooms available at Zuana Beach Resort

Mon 26/7
Tue 27/7

Standard rooms

£65+

Bed type
Provider
Total stay + taxes & fees
Unknown
£65
Unknown
£68
Unknown
£71
Unknown
£75
Unknown
£76
Unknown
£77
Unknown
£88
Unknown
£93
Unknown
£97
Unknown
£113

Deluxe rooms

£103+

Bed type
Provider
Total stay + taxes & fees
Unknown
£103
Unknown
£107
Unknown
£108
Unknown
£110
Unknown
£112
Unknown
£119
Unknown
£139

Double rooms

£63+

Bed type
Provider
Total stay + taxes & fees
Unknown
£63

Superior rooms

£83+

Bed type
Provider
Total stay + taxes & fees
Unknown
£83
Unknown
£113
Unknown
£146

Reviews of Zuana Beach Resort

Pros

Cons

Traveller rating

2
1
1
0
0

Time of year

Traveller type

Show reviews that mention

+
staff is very nice in 43 reviews
beach front in 34 reviews
great hotel in 34 reviews
swimming pools in 30 reviews
food is not good in 29 reviews
nice view in 26 reviews
great service in 25 reviews
great facilities in 22 reviews
half an hour in 16 reviews
santa marta in 10 reviews
great value for the money in 7 reviews
flight was very late in 6 reviews
minor issue in 6 reviews
room was clean in 6 reviews
bowling in 3 reviews
beds are very uncomfortable in 2 reviews
comfortable bed in 2 reviews
gym classes in 2 reviews
mattress was too hard in 2 reviews
  • Excellent
    Jun 2017
    8.2

    Nice place for the family

    the swimming pools, the location, the beach

    food is not good and very expensive, cleanliness in some areas, not many activities for kids

  • Excellent
    Mar 2017
    8.2

    Buen Hotel, excelente ubicación pero requiere pron

    Comida, ubicación y playa

  • Mediocre
    Sep 2015
    4.0

    Terrible Experience!

    The room was OK and overall clean.

    Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were closing but we would still receive the same service outside: and we had to wait. For half an hour for someone who would take our order. Every time we went to the restaurant, the service was so slow. We had to wait even like an hour for a small dish of fruit. Did they went to grow the fruit or what? One time that we ordered. Meat, the meat was bad! It even caused us a stomachache. Also, I asked for this room to be next to my family's room and they said when I was going to check in that I never mentioned that before. Also, we went to eat outside, and they were 5 rooms represented in the car, and they didn't want to let us in. Furthermore, one time I ordered an ice cream, and the girl never brought it; when I asked for it, she said she never got clarification on the flavor, but hey if you were confused you didn't ask for clarification either and decided to ignore it. additionally, we went to the pool one afternoon, and the odor was extremely disgusting!!!! This is nowhere near a 5 star service hotel!! Please look for a different one for your stay if you want to get good service!

  • Good
    Mar 2015
    7.7

    Beautiful But Bad Service

    - The facilities were beautiful - The pool was nice - The beach was clean, very well kept - Door men were very attentive - Away from the main stream beaches but close enough for a short drive to Santa Marta and Rodadero for food - 5 minutes from airport

    - Front desk service was awful and not welcoming. (The entire lobby is quiet and an awkward first experience) - Food - Room service has awkward times - Can't buy basic things anywhere after hours including water! - Breakfast food was ok - Bar at pool makes horrible beverages. We had their margaritas and coconut beverage. - WiFi coverage was bad in room. Fine on balcony.

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About Zuana Beach Resort

Overview

This 5-star hotel provides numerous premium facilities, including a Turkish steam bath, outdoor tennis courts and water slides. It is situated a 10-minute car ride from Simon Bolivar International Airport and an airport shuttle is available for those staying at the property.

Guests staying at Zuana Beach Resort can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. Younger members of the family will always be entertained as there is an in-house games room and a kids club.

Recently refurbished, Zuana Beach Resort has 330 comfortably furnished rooms.

The hotel has an on-site restaurant, perfect for guests who prefer to dine in. In sunny weather, guests are welcome to enjoy their meals on the outdoor patio.

Zuana Beach Resort is an ideal base to explore nearby El Rodadero and Cienaga, which are within a 10-minute drive. El Rodadero Beach and Playa Blanca are easily reached by car.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.7 Excellent

based on 984 reviews

9.0

Cleanliness

8.9

Comfort

7.6

Facilities

9.1

Location

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Zuana Beach Resort

ATM on-site
Babysitting or child care
Business centre
Wake-up service
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Fan
Cribs available
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Shops (on site)
Room service
Special diet menus (on request)
Tour desk
Physical distancing in dining areas
Game room
Physical distancing rules
Spa
Hot tub
Child pool
Scuba diving
Diving
Evening entertainment
CCTV in common areas
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Hairdryer
Fitness centre
Tennis
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Bowling
Free parking
Table tennis
Staff follow all safety protocols as directed by local authorities
Playground
Water park
Pool table
Private bathroom
Garden
Kitchen
Designated smoking area
24-hour front desk
Kitchenette
Steam room
Shuttle service (additional charge)
Storage available
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Beachfront
Terrace/Patio
Disabled access
Beach towels
Towels
Safety deposit box
Seating area
Lift
Massage
Shampoo
Shared lounge/TV area
Shower
Shower cap
First-aid kit
Snack bar
Alarm clock
Sofa bed
Solarium
Balcony
Body soap
Telephone
Tile/marble floor
Toilet
Toilet paper
Safe
Sauna
Dustbins
TV
Valet parking
Dining area
Dining table
Wardrobe or closet
Water slide

FAQs when booking at Zuana Beach Resort

Where is Zuana Beach Resort located?

When is check-in time and check-out time at Zuana Beach Resort?

Does Zuana Beach Resort offer free Wi-Fi?

Does Zuana Beach Resort offer free parking?

Does Zuana Beach Resort offer free airport shuttle service?

How far is Zuana Beach Resort from the airport?

Does Zuana Beach Resort have a pool?

Location

Most popular landmarks

  • El Rodadero Aquatic Park4 mi
  • Mundo Marino4.2 mi
  • El Rodadero4.2 mi
  • Rodadero Sea Aquarium and Museum5.3 mi
  • Playa Blanca5.5 mi
  • Institución Educativa Distrital Normal Superior San Pedro Alejandrino6.8 mi

Santa Marta travel guide

Learn about Santa Marta on KAYAK