|""Peaceful, great service, nice food""||(in 7 reviews)|
|"Really great service and phenomenal staff"||(in 6 reviews)|
|"Staff was incredibly kind and helpful"||(in 16 reviews)|
|"The mattress was too hard"||(in 2 reviews)|
|""Beds are very uncomfortable, stiff as boards.""||(in 1 review)|
|"Really slow service and outdated property."||(in 5 reviews)|
|staff is very nice||in 43 reviews|
|beach front||in 34 reviews|
|great hotel||in 34 reviews|
|swimming pools||in 30 reviews|
|food is not good||in 29 reviews|
|nice view||in 26 reviews|
|great service||in 25 reviews|
|great facilities||in 22 reviews|
|half an hour||in 16 reviews|
|santa marta||in 10 reviews|
|great value for the money||in 7 reviews|
|flight was very late||in 6 reviews|
|minor issue||in 6 reviews|
|room was clean||in 6 reviews|
|bowling||in 3 reviews|
|beds are very uncomfortable||in 2 reviews|
|comfortable bed||in 2 reviews|
|gym classes||in 2 reviews|
|mattress was too hard||in 2 reviews|
Nice place for the family
the swimming pools, the location, the beach
food is not good and very expensive, cleanliness in some areas, not many activities for kids
Buen Hotel, excelente ubicación pero requiere pron
Comida, ubicación y playa
The room was OK and overall clean.
Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were closing but we would still receive the same service outside: and we had to wait. For half an hour for someone who would take our order. Every time we went to the restaurant, the service was so slow. We had to wait even like an hour for a small dish of fruit. Did they went to grow the fruit or what? One time that we ordered. Meat, the meat was bad! It even caused us a stomachache. Also, I asked for this room to be next to my family's room and they said when I was going to check in that I never mentioned that before. Also, we went to eat outside, and they were 5 rooms represented in the car, and they didn't want to let us in. Furthermore, one time I ordered an ice cream, and the girl never brought it; when I asked for it, she said she never got clarification on the flavor, but hey if you were confused you didn't ask for clarification either and decided to ignore it. additionally, we went to the pool one afternoon, and the odor was extremely disgusting!!!! This is nowhere near a 5 star service hotel!! Please look for a different one for your stay if you want to get good service!
Beautiful But Bad Service
- The facilities were beautiful - The pool was nice - The beach was clean, very well kept - Door men were very attentive - Away from the main stream beaches but close enough for a short drive to Santa Marta and Rodadero for food - 5 minutes from airport
- Front desk service was awful and not welcoming. (The entire lobby is quiet and an awkward first experience) - Food - Room service has awkward times - Can't buy basic things anywhere after hours including water! - Breakfast food was ok - Bar at pool makes horrible beverages. We had their margaritas and coconut beverage. - WiFi coverage was bad in room. Fine on balcony.
This 5-star hotel provides numerous premium facilities, including a Turkish steam bath, outdoor tennis courts and water slides. It is situated a 10-minute car ride from Simon Bolivar International Airport and an airport shuttle is available for those staying at the property.
Guests staying at Zuana Beach Resort can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. Younger members of the family will always be entertained as there is an in-house games room and a kids club.
Recently refurbished, Zuana Beach Resort has 330 comfortably furnished rooms.
The hotel has an on-site restaurant, perfect for guests who prefer to dine in. In sunny weather, guests are welcome to enjoy their meals on the outdoor patio.
Zuana Beach Resort is an ideal base to explore nearby El Rodadero and Cienaga, which are within a 10-minute drive. El Rodadero Beach and Playa Blanca are easily reached by car.
based on 984 reviews
Policies vary by room type and provider.
Zuana Beach Resort is located at Carrera 2a No.6-80, 6.9 miles from the centre of Santa Marta. El Rodadero Aquatic Park is the closest landmark to Zuana Beach Resort.
Check-in time is 16:00 and check-out time is 11:00 at Zuana Beach Resort.
Yes, Zuana Beach Resort offers free Wi-Fi.
Yes, Zuana Beach Resort offers free parking.
No, Zuana Beach Resort does not offer free airport shuttle service.
Zuana Beach Resort is 1.5 miles from Santa Marta Simon Bolivar. Zuana Beach Resort is 41.5 miles from Barranquilla E Cortissoz.
No, Zuana Beach Resort does not have a pool on-site.