Overview

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Hotel Santa Catarina

Rua do Bom Jesus 22, 9100-152 Santa Cruz, Madeira, Portugal
+351 291 520 000

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+351 291 520 000

Overall guest ratings

7.3/10 Good
Based on 174 reviews

Review highlights

  • 10.0
  • 9.3
  • 8.9
  • 3.6

Good to know

  • Good access to airport
  • Great reception

Nearby

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    About

    Hotel Santa Catarina puts you just 1.8 mi (2.8 km) from the airport and within a 15-minute drive of Botanical Garden. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Loural, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a poolside bar, a children's pool, and a terrace.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 174 reviews
    • 10.0 "Excellent pool."
    • 9.3 "Terrific location."
      9.8 "Good access to the airport, said 98%."
    • 8.9 "Great service."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
    • 3.6 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      2.9 "71% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."

    Overall rating

    7.5 Good
    Based on 161 reviews
    • 9.4 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 9.0 "World class service."
      10.0 "100% said the reception staff was great."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 4.4 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
    • 3.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      2.5 "75% found problems with the furniture."

    Overall rating

    6.9 Good
    Based on 12 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
    • 3.8 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Good access to airport"
    "Great reception"
    data provided by TrustYou

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