Overview

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Hospederia Santillana

Los Hornos, 14, 39330 Santillana del Mar, Cantabria, Spain
+34 942 818 803

£34+

Overall guest ratings

7.8/10 Good
Based on 828 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.4
  • 4.2

Good to know

  • Near city centre

Nearby

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    Amenities

    • Internet
    • Game room
    • Outdoor pool
    • Bar/Lounge
    • Tennis
    • Free parking
    • Playground
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 828 reviews
    • 9.3 "Terrific location."
      8.8 "City centre within easy reach, said 88%."
      9.0 "Great parking, according to 90%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 4.4 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
    • 4.2 "Disappointing food."
      3.8 "62% did not enjoy the desserts."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
    • 3.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      1.8 "82% thought they were poorly maintained."
      3.5 "65% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      1.7 "83% didn't like the balcony."
      0.0 "100% thought the tv was sub-standard."
      1.1 "89% had problems with the shower."
      3.8 "For 62%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    7.8 Good
    Based on 728 reviews
    • 9.5 "Terrific location."
      9.0 "Great parking, according to 90%."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 4.8 "Disappointing food."
    • 4.5 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      2.2 "78% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      2.1 "79% thought they were poorly maintained."
      2.3 "77% said the bathroom was dirty."
      1.5 "85% didn't like the balcony."
      3.8 "For 62%, the rooms looked old."
    View all review categories

    Overall rating

    7.5 Good
    Based on 66 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 4.1 "Not very clean."
    • 3.4 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
    • 3.3 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."

    Overall rating

    8.4 Excellent
    Based on 33 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 4.0 "Rooms are not good."
    • 3.7 "Not very comfortable."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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