Beautiful hotel, friendly staff and very tentative to our needs especially being foreigners in China. They made our experience great!
There was nothing to not like.
Air Condition was not working in my room, changed room but the same problem. poor house keeping
Room was excellent with very good features.
Near public transportation. I would have given a 10 on location if it was closer to people's square.
Overall look of the hotel.
The reception and the concierge could be warmer, more friendly and try to smile.
Polite and professional staff at reception
no air conditioning in the room! Just nonsense for the 5-star hotel!
The Pullman Shanghai Jing An has 288 guest rooms and suites, with guest comfort and well-being as its priority, each of its well-appointed rooms and suites is a haven of comfort, each guest room enjoys full length floor to ceiling glass walls allowing expansive views of the city, full-size work desk, 42" flat screen TVs, the finest in bathroom accessories with rainforest showers, and luxury bedding with 400 thread-count bed linen.
Based on 5,636 reviews
Policies vary by room type and provider.