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Proximity to town centre
Many previous reviews commented on the location of the hotel as being far from the town; this was not so. A cycle hire scheme (rather like that one newly installed in London) was close by and three buses were immediately available to take you to the station or the main town. The main museum was close at hand. No town based hotel could possibly have had such a wonderful location with a large well organised pool area which was never crowded. The rooms were cool and clean and the food was wonderful (and not overly expensive). The staff were friendly and attentive and this is one of the best hotels we have stayed in at a very reasonable price.
Convenient for touring the city, everything within walking distance
Attention to details like flowers in common areas Clashing styles of decor
the pool is lovely and the grounds stunning- lots of pretty shady corners to relax quietly, with flowers, trees and views of the gorge. A comfortable hotel with helpful staff. easy parking in hotles own car park. Quiet at night. Convenient for Archaeological park. It is quite a long walk to Ortigia, especiallly on the way home when you are tired from sightseeing, although we did do it- say 20 mins. Expensive bar.
Lovely room and pool We had trouble finding the hotel. They need a better map on their web site.
Very friendly and helpful staff. Good parking and close to sightseeing and the sea.
Great Breakfast. Nice Pool. Seaview from our room. Internet didn't work, no wifi anyway. Breakfast service not very attentive. Our room was not very clean (especially in the corners or under the bed.) Some tasteless modern elements in the beautiful architecture. This is a middle-class hotel in the building of an old luxury hotel.
for the price we felt that the size and facilities in the room were poor. On the first night it appeared that the staff were overstretched by a wedding reception and the meal was disappointing.
Excellent location and quiet - the first hotel in Sicily to achieve this. Plenty of bars, cafes, restaurants nearby. Bit of a trek to breakfast from our room but well worth it - both for the buffet and the outstanding views while enjoying it.
friendly staff and spoke good English which i expect from a 5star. i was dissappointed that when i requested a room with a bath and told it might be possible that it never happened and nobody spoke to me about it again.i also hoped after expressing dissappointment with the lift out of use that it might be possible to move to another part of the hotel where lift worked. i had a small child aged 3 and i felt we were not fully understood and having to take a service lift was no fun.overall it was a good experience. we hope to visit scilly next october again.
Great location. The island is great! The parking is terrible. There is no shuttle as indicated. It is at least a mile walk. Once you find the parking lot there are spaces that are for handicapped but are very poorly marked. Unfortunatdly we parked in one of them and received a parking ticket. Including this cost and the hotel cost made the cost of the hotel very expensive. The procing at this hotel is a bit of a bait and switch. At check in the staff tries to talk the traveller into an upgrade. And for good reason. The standard room is more like a jail cell than a hotel room. So we upgraded for 20 more euros. Alse the elevators are scarey. Very noisy and unstable. My wife used the stairs instead.
Excellent 5 star hotel - one of the best hotels of our Sicily trip. Junior suites are spacious and finished to a very high standard. Cleaning comes twice a day and small details/gestures (fresh cakes and fruits in the room, ...) make this hotel a true gem. Breakfast is very good with something for everyone (not just the sweets that make up a local breakfast) and it is served on a gorgeous rooftop resaturant/terrace. As a city, Siracusa is very pleasant and worth a long stay. I found it more interesting and less crowded than Taormina and also more affordable.
The beautiful view over the bay Very late service by chambermaid to make-up the room
location of hotel is excellent.Staff very helpful and frienly.Lounge bar could do with upgrade,very stuffy. Rooftop bar. Only had one drink. No buzz or atmosphere.
outstanding location on the sea and view. Rooftop restaurant. Spa. no parking and using the street is almost impossible.The Hotel is immense and was very empty and dull; personnel was demotivated (end of season); building needs anyhow renovation. The room was about OK, but the bathroom was far below standards (no tub, old fashioned, leaks everywhere,etc...). However, low season rate is, in globo, competitive.In summary:nicely decadent.
The central location in the old town The balcony with seaview
lose to centre , fantastic view ,
Location Nothing like a 5 star hotel at best an average 4 star
Very pleasant and helpful staff Limited sports channels on tv
I must say the decor was quite nice, and Hotel facilities are Satisfying. The Location, it's Surroundings. Very Poor Breakfast not even Fresh Orange Juice was available only Juice diluted with Water, not to mention that no Toasted bread or Brown Or Rye Bread was available. What should be Scrambled Eggs(the only thing that was available warm) were sitting in a bed of Oil besides the fact that they were Dry as they were sitting in the Serving Pot for so Long, My recommendation is to have Boiled Eggs with their skin on, these would serve the purpose much better. The Hotel Management asks you not to use so much water and towels, but then the Hotel Management has not put an extra door in the shower! So when you shower the room is all in Water!!!
Perfect gym facilities. Perfect breakfast. Distance to the center.
It was not crowded and it is situated in a very quiet area but it is far from Siracusa centre. I did not have time to expierience this hotel very much because i stayed only 1 night.
quite, confort, excellent design far from center of the town
the room was clean, the staff very kind... breakfast was very poor...
Unique hotel, friendly staff Hotel was difficult to find the first time
breakfast good, staff very helpful Constant annoying music in all public places; atmosphere was "dark" everywhere - like living in a disco during the daytime; no massage facilites available when requested; limited evening meal menu and very few staff available at any time. Took a long time to serve us dinner. Bathroom very poorly designed - shower floods the toilet area, bad smell, air con not easily controlled.
The hotel was lean and very modern....but even better was the staff!!! They were always there to help! nothing
we loved Ortigia
decor fabulous; situation convenient for centre of Ortigia; staff very helpful; breakfast very good no
Excellent staff, very helpful and pleasant at all times. Great position near to town and parking easy and cheap. very comfortable rooms. Nothing
Friendly personel and nice rooms Poor breakfast
Hotel was very charming. Hotel staff were excellent and very helpful. The food in the restaurant was also excellent. The breakfast was very good and there was also an additional menu available on request. They have one room with a sun terrace and Jacuzzi which is a real treat. Very enjoyable stay at this hotel and would definitely recommend it. Absolutely nothing
Highly recommended. Everything was 1st class, from the Restaurant to the Room, from the Staff to the facilities.There has been a misunderstanding about my room, which was dealt with professionalism and the problem sorted out quickly and in the way I expected in a place like this.
The place was relaxed and comfortable Costume jewellery went missing when luggage was transferred to another room.
It is very well located on the island of Ortigia. It is not as luxurious looking as either the pictures or the price indicate. I also had requested a reservation at a restaurant early in the day and was informed at 8:45 in the evening that they could not take us.
Friendly staff. Attractive, well located hotel.
An up scale hotel of comfort and fine location. A hotel of period architecture beautifully restored Front rooms with full water views unfortunately overlook the busy street and parking area. Opt for a room with a lateral view of the sea.
Excellent facilities in this very comfortable hotel situated close to some of the historical sites in Siracusa. It is not conveniently located to explore Ortigia - 30 minute walk!
I liked the room. The stuffs were helpful. The dinner buffet was excellent.
the modern look of the hotel
Location is excellent and the staff were very helpful.Comfortable attractive room and very good breakfast
Just few minutes from the city center. clean and comfort. feels like business hotel. hotel is new and modern. breakfast cost 10 euros for person.
Staff helpful and efficient. A hotel fully up to international standards for groups and individual travellers. Location is not ideal for 'seeing' Syracuse old town, and some distance from downtown restaurants unless visitor wants to rely on taxis. For that reason is better for mature travellers than families.
Very good for business, not as a holiday hotel Too far from the old city centre
Brand new so everything is still very clean and new. no
International feel, free parking, swimming pool, contemporary style, great for access to archaeological park Minor gripe- we had to phone down to reception each time we wanted the air conditioning in our room switched on. This request was never denied but it could haver been better explained at the start
New hotel, close to some of main tourist attractions in Syracuse. Offers free parking and nice solarium / pool. Very nice staff with good breakfast. Room decoration and comfort excellent. Best hotel I’ve stayed in. none
Location of room with sea view and helpfulness of staff Parking a bit limited, but staff were very helpful about this
I was pleasantly surprised at the difference between the modest outside appearance and the comfortably modern inside. I recommend this hotel and the very cheerful staff to all visitors who seek a Sicilian holiday.
the location and internal decoration and design of the hotel were superb. All the staff were friendly and very helpful.
Beautiful Location and Delightful Staff Really no fault to pick but if I search for something the hotel could have better towels though they were of course very well laundered.
Beautiful views - great location. Very helpful receptionist and waitress. Pity no bar as weather not great and we would have liked somewhere to relax before going out for dinner. Breakfast could have been more imaginative. Parking can be a bit of a lottery.
Excellent location, seaview, near the centre, clean room and bathroom, polite staff, value for money.
The room was compact but split in 2 levels with a little stairs and I liked the idea a lot. The hotel is in front of the sea, close to the city centre. They squeezed oranges on order at breakfast and I never have that fresh breakfast at any hotels!!! To get to the hotel by car might be a bit difficult (many one ways, narrow streets). Highly recommended to use a car navigation.
Amazing location. Beautiful views and rooms. Nice balcony overlooking the sea. Breakfast was stand out great. Overall really great. .. just poor blinds that let light stream into the room, which woke us up at sunrise
This is a very charming hotel with a superbe sea view! It was apleasure waking up in the morning, open my windows and stand steal just looking the sun shinning on the sea. Priceless! Staff was very friendly and helpful. The location is great! Sometimes there is a bad smell coming out from the pipes in the bathroom, but this is not only for this hotel, the hotel city is like that. Just close the door and the problem is solved. A tip to who is going in this city - avoid renting cars because parking places are difficult to find (or very expenive)
We stayed for just one night. Location is in front of sea and close to some fine restaurants and bars.
Big well-maintained room and bathroom; hotel modern and generally clean; great sea view from balcony; good quiet location near all sights in Ortigia. Level of support/friendliness from staff was adequate in general but not as good as I would expect when paying this price.
Has a luxury feel. Impressive breakfast from American point of view. Room small but nice. The right price. Mattress could be higher quality. More internet workstations.
nice hotel, good location, we only missed fresh tomatoes for breakfast no complaints
Excellent location for accessing transport and exploring Ortigia. Friendly staff. Good breakfast.
The location was outstanding; just a short walk from the public garage and two blocks from a great morning market.
Really helpful staff with transport queries, and where to go. We had a small leak in the bathroom but they soon sorted it out. Breakfasts were lovely with good coffees. Would love to go back, really good location.
Friendly staff and location. Good car accesssibility
Hotel Posta has the basic facilities, nearby there is a parking where you can park free during the day and for eur1 during the night and it has good breakfast The rooms in the hotel were clean but needs some refurbishment.
Liked the location on the island, easy to drive to, excellent parking nearby, friendly staff, nice breakfast Lukewarm coffee at breakfast
The position was excellent in th heart of the old town and close to the marina. The breakfast whilst continental was very limited and staff had to be sought when items needed to be replenished.
Calm atmosphere and convenient for Siracusa
è sicuramente tranquillo il personale sempre disponibile e sorridente ti mettono subito a tuo agio complimenti a tutti se proprio dovessi cercare il classico pelo nell'uovo , la piscina e sprovvista di appigli sui bordi e forse in quanto a dimensioni è un pò piccola
clean comfortable and large room the facilities were nice the staff were pleasant and helpful
Excellent staff. Private grounds were secure for small children to play. Room was large and in good condition. Grounds were very beautiful.
Staff was friendly and helpful; wonderful breakfast with a large array of cheese and cakes, beutiful green garden The smell in the bathroom
Nice location, convenient for beaches or city of Syracusa, and pleasantly situated in fields. The pool and terrace areas were good although the weather was not warm enough for us to make full use of them. I found the room rather small - only one chair inside - and poorly sound-proofed - you could hear people talking next door even if they were being quiet. Not good for a 4 star hotel. Restaurant was expensive and the quality not good. It is some way to another restaurant so you need a car and to be prepared to drive.
The best hotel I stayed in Sicily.Very clean.
This is the best hotel we've ever stayed in! Everything was perfect - very friendly and helpful staff, luxurious and stylish furnishment of the room, excellent breakfast and restaurant, many facilities - pool, free fitness and bikes, jacuzzi, timely shuttle service to Siracusa (approx. 10-15 min away). It's very calm and relaxing. We can highly recommend this hotel to anyone wanting to have an unforgettable stay in Sicily.
Quite difficult to find in the dark! and further out of Syracuse than expected
The hotel was very welcoming - mid to high scale design, clean and comfortable. The breakfast was the best we had during our two week trip to Italy. The location is very convenient to seeing city sights, but as with much of Siracusa a mix of dirty streets and rundown environment with a few upscale places scattered in between.
a perfect location in Siracusa to the Island of Ortigia as well as archeological sites. Parking is possible in the area and turned out to be safe and convenient. The hosts were dilightful and helped us with all local arrangements to the best of their ability We did not find anything unpleasant or disturbing.
location, room cleanliness, hotel staff
The hotel managers and staff were very warm and friendly, something we didn't get much from some of our other 4 star hotels we stayed in that week. Very personable and caring, made us feel great! I didn't really like the bathtub in our suite. No shower curtain or rod. Kind of hard for a girl with long hair to wash it while holding the shower nozzle up as not to flood the floor of the bathroom while rinsing out the shampoo.
The staff were extremely polite, kind and helpful. They made us feel very much at home, as if we were regulars! The Hotel itself is lovely and its location is perfect.
Newly refurbished and very stylish. Staff very friendly and helpful. Good breakfasts. Many room are on the main ,very busy street so guests need to specify a quieter location. We were able to change the room allocated to us at the outset. Internal facing rooms on the other hand, do not have a pleasant outlook. Also, some of the refurbishment means that bedroom tables are in leather and the instructions about keeping these in pristine condition are a bit unrealistic.
Well located, nice staff.
This is an excellent family run hotel. It has been designed with flair and an eye for detail in the best Italian style, a blend of past and present. There are even good books tastefully lying around for guests to enjoy during their moments of repose.
Great location. Very clean. We were told that parking was possible on sight. That is not true. We were not told there was a parking charge and it was several blocks away.
Perfect location between Ortigia, the archeological sites and the bus and train stations, you can reach everything on foot.Elegant, newly refurbished building, decorated with excellent taste. Very good quality buffet breakfast.A family managed hotel, very professional people who open their...home and make you feel like a friend or even family. I'll never forget their hospitality!
Free internet access so I could find another place to stay Poor lighting in the room.Noise from kitchens and bar below the suite.The sun beds split. Area surrounding hotel dirty and scruffy with dead rats in road near dumped rubbish. Dogs barking all night kept us awake
We were upgraded to a suite for the room price, the chef cooked to order for us on two occasions, the meals were delightful. The staff were very friendly and helpful Nothing
Lovely hotel.... had a wonderful stay.
The staff at this hotel have got it just right. The grounds and pool area are fabulous, but the best thing is the tranquil setting. The only problem about this place is finding it. There are no street signs anywhere to follow.
this is the most beautiful hotel i've ever see. The swimming pool, the garden, the restaurant. All perfect. the restaurant is expansive
good location, very close to the train station, very friendly staff. The bathroom is not really appealing with all the molds on the ceiling, the room I was in, the fan in the bathroom doesn't work, which is probably why it has molds all over the ceiling...however, the toilets, the water basin and the shower facilities are all very clean.
It was across the road from the railway station which was perfect for us. The room was very large and comfortable. The staff were very friendly and helpfull. We could park at the front door and walk everywhere. There was not lift to the upper floors.
Breakfest was oo simple, taking to account the price of the hotel. Rooms were also too simple and offputting. And we heard all the noises from Reception area to our room.
Convenient location. Pleasant staff. Easy to find. Noisy main road because it is cobbled.
Like many others have said, the hotel is deceptive. The outside looks like any other building, but inside is great. The hotel gives a good breakfast, has convenient parking, is conveniently located, and has nice rooms.
Just one step to train or bus. Very friendly staff.
Large room. Not located in a particularly nice area of town and long walk to the old town. Few facilities on offer and hotel does not quite live up to the hotel website's pics.
Very convenient for bus and train station Staff helpful and room quite nice. Not the best area in Siracusa but I only stayed one night.
It is very central, quiet but most importantly I was impressed with the help, courtesy and friendliness of the staff. One could not really expect more from a three-star hotel. Incidentally there were no reviews available from other guests.
The professionalism of the manager. He was brilliant withheld, services and kindness.
Surroundings. Beautiful pool, good service Slightly further away from Siracuse than expected.
atmosphere, hotel style unchanging menu
swimmingpool, architecture, garden, breakfast and resaturant, wine small room and small bathroom in a 4 stars-hotel, too noisy neigbour-rooms and bathrooms
Pleasant room - most staff very helpful Location was by far too remote
Pleasant atmosphere and swimming pool. Helpful staff. Food was good but the menu did not change during our stay and was limited. Surrounding area is very untidy but this seems to be normal in southern Sicily.
its in a suitable place if you want to visit siracusa
Lovely room with nice sea view. Helpful and friendly staff. Nice breakfast. Not far from Ortygia by foot. Nothing
The location and being able to walk to the see the ancient ruins and the beauty of the marketplaceand the friendliness of the people. The parking situation was a problematic at times.
very well placed for trains and bus services. Reasonably quiet area and we had a view with balcony of the bay. very pleasant staff and a tidy breakfast service. Easy walking to Ortigia and shopping areas.
the hotel is near the bus station and in walking distance of the interesting areas of the city. The room is clean and quite comfortable Most of the staff does not speak English. Breakfast is quite poor. I expect a little more for the price paid.
The hotel is an easy walk from the train station; maybe five minutes. It is also walking distance from the archeological park and museum, and from ancient Syracuse, the isle of Ortygia. The hotel seem to be in a seedy neighborhood, an area dominated by car and motorcycle mechanic shops. But the hotel itself is recently remodeled and the room was fine. A good value, particularly considering the great location.
Excellent central location, immediately next to the bus station, which was very useful when arriving and leaving by bus, and also within easy walking distance of all the sights and good food and drink. Well-fitted modern rooms with welcome quiet air conditioning.
Room nicely decorated (modern) and clean. Useful having a fridge. Staff helpful enough and friendly. Good central location - very convenient for bus and train stations. Breakfast fair. No croissants for breakfast! (Not really an issue - just we got them everywhere else!)
Very near the centre...within walking distance from everything and friendly staff.
It's easy to find out from the highway-bus terminal of Siracusa. And, a supermarket is near.