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Excellent staff, very helpful and pleasant at all times. Great position near to town and parking easy and cheap. very comfortable rooms. Nothing
decor fabulous; situation convenient for centre of Ortigia; staff very helpful; breakfast very good no
The place was relaxed and comfortable Costume jewellery went missing when luggage was transferred to another room.
An up scale hotel of comfort and fine location. A hotel of period architecture beautifully restored Front rooms with full water views unfortunately overlook the busy street and parking area. Opt for a room with a lateral view of the sea.
we loved Ortigia
Friendly personel and nice rooms Poor breakfast
It is very well located on the island of Ortigia. It is not as luxurious looking as either the pictures or the price indicate. I also had requested a reservation at a restaurant early in the day and was informed at 8:45 in the evening that they could not take us.
Friendly staff. Attractive, well located hotel.
Highly recommended. Everything was 1st class, from the Restaurant to the Room, from the Staff to the facilities.There has been a misunderstanding about my room, which was dealt with professionalism and the problem sorted out quickly and in the way I expected in a place like this.
Hotel was very charming. Hotel staff were excellent and very helpful. The food in the restaurant was also excellent. The breakfast was very good and there was also an additional menu available on request. They have one room with a sun terrace and Jacuzzi which is a real treat. Very enjoyable stay at this hotel and would definitely recommend it. Absolutely nothing
Great location. The island is great! The parking is terrible. There is no shuttle as indicated. It is at least a mile walk. Once you find the parking lot there are spaces that are for handicapped but are very poorly marked. Unfortunatdly we parked in one of them and received a parking ticket. Including this cost and the hotel cost made the cost of the hotel very expensive. The procing at this hotel is a bit of a bait and switch. At check in the staff tries to talk the traveller into an upgrade. And for good reason. The standard room is more like a jail cell than a hotel room. So we upgraded for 20 more euros. Alse the elevators are scarey. Very noisy and unstable. My wife used the stairs instead.
friendly staff and spoke good English which i expect from a 5star. i was dissappointed that when i requested a room with a bath and told it might be possible that it never happened and nobody spoke to me about it again.i also hoped after expressing dissappointment with the lift out of use that it might be possible to move to another part of the hotel where lift worked. i had a small child aged 3 and i felt we were not fully understood and having to take a service lift was no fun.overall it was a good experience. we hope to visit scilly next october again.
outstanding location on the sea and view. Rooftop restaurant. Spa. no parking and using the street is almost impossible.The Hotel is immense and was very empty and dull; personnel was demotivated (end of season); building needs anyhow renovation. The room was about OK, but the bathroom was far below standards (no tub, old fashioned, leaks everywhere,etc...). However, low season rate is, in globo, competitive.In summary:nicely decadent.
The beautiful view over the bay Very late service by chambermaid to make-up the room
Location is great - you turn the corner uphill and beautiful piazza and great dining options are steps away. This hotel isn't deserving of it's five star status. Yes, it has great bones and it has a wonderful location but it needs updating - while renovations can be costly - takes basic maintenance and pride for 5 stars to have clean walls in the room and Clorox for the mildew in the bathroom. Staff was nice but poorly trained.
The central location in the old town The balcony with seaview
lose to centre , fantastic view ,
Location Nothing like a 5 star hotel at best an average 4 star
Excellent location and quiet - the first hotel in Sicily to achieve this. Plenty of bars, cafes, restaurants nearby. Bit of a trek to breakfast from our room but well worth it - both for the buffet and the outstanding views while enjoying it.
location of hotel is excellent.Staff very helpful and frienly.Lounge bar could do with upgrade,very stuffy. Rooftop bar. Only had one drink. No buzz or atmosphere.
Excellent 5 star hotel - one of the best hotels of our Sicily trip. Junior suites are spacious and finished to a very high standard. Cleaning comes twice a day and small details/gestures (fresh cakes and fruits in the room, ...) make this hotel a true gem. Breakfast is very good with something for everyone (not just the sweets that make up a local breakfast) and it is served on a gorgeous rooftop resaturant/terrace. As a city, Siracusa is very pleasant and worth a long stay. I found it more interesting and less crowded than Taormina and also more affordable.
Calm atmosphere and convenient for Siracusa
nice hotel, good location, we only missed fresh tomatoes for breakfast no complaints
Hotel Posta has the basic facilities, nearby there is a parking where you can park free during the day and for eur1 during the night and it has good breakfast The rooms in the hotel were clean but needs some refurbishment.
Liked the location on the island, easy to drive to, excellent parking nearby, friendly staff, nice breakfast Lukewarm coffee at breakfast
The position was excellent in th heart of the old town and close to the marina. The breakfast whilst continental was very limited and staff had to be sought when items needed to be replenished.
Excellent location for accessing transport and exploring Ortigia. Friendly staff. Good breakfast.
Has a luxury feel. Impressive breakfast from American point of view. Room small but nice. The right price. Mattress could be higher quality. More internet workstations.
The location was outstanding; just a short walk from the public garage and two blocks from a great morning market.
Friendly staff and location. Good car accesssibility
Really helpful staff with transport queries, and where to go. We had a small leak in the bathroom but they soon sorted it out. Breakfasts were lovely with good coffees. Would love to go back, really good location.
I was pleasantly surprised at the difference between the modest outside appearance and the comfortably modern inside. I recommend this hotel and the very cheerful staff to all visitors who seek a Sicilian holiday.
The room was compact but split in 2 levels with a little stairs and I liked the idea a lot. The hotel is in front of the sea, close to the city centre. They squeezed oranges on order at breakfast and I never have that fresh breakfast at any hotels!!! To get to the hotel by car might be a bit difficult (many one ways, narrow streets). Highly recommended to use a car navigation.
We stayed for just one night. Location is in front of sea and close to some fine restaurants and bars.
Beautiful views - great location. Very helpful receptionist and waitress. Pity no bar as weather not great and we would have liked somewhere to relax before going out for dinner. Breakfast could have been more imaginative. Parking can be a bit of a lottery.
This is a very charming hotel with a superbe sea view! It was apleasure waking up in the morning, open my windows and stand steal just looking the sun shinning on the sea. Priceless! Staff was very friendly and helpful. The location is great! Sometimes there is a bad smell coming out from the pipes in the bathroom, but this is not only for this hotel, the hotel city is like that. Just close the door and the problem is solved. A tip to who is going in this city - avoid renting cars because parking places are difficult to find (or very expenive)
the location and internal decoration and design of the hotel were superb. All the staff were friendly and very helpful.
Amazing location. Beautiful views and rooms. Nice balcony overlooking the sea. Breakfast was stand out great. Overall really great. .. just poor blinds that let light stream into the room, which woke us up at sunrise
Big well-maintained room and bathroom; hotel modern and generally clean; great sea view from balcony; good quiet location near all sights in Ortigia. Level of support/friendliness from staff was adequate in general but not as good as I would expect when paying this price.
Beautiful Location and Delightful Staff Really no fault to pick but if I search for something the hotel could have better towels though they were of course very well laundered.
Location of room with sea view and helpfulness of staff Parking a bit limited, but staff were very helpful about this
Excellent location, seaview, near the centre, clean room and bathroom, polite staff, value for money.
The hotel was very welcoming - mid to high scale design, clean and comfortable. The breakfast was the best we had during our two week trip to Italy. The location is very convenient to seeing city sights, but as with much of Siracusa a mix of dirty streets and rundown environment with a few upscale places scattered in between.
The staff were extremely polite, kind and helpful. They made us feel very much at home, as if we were regulars! The Hotel itself is lovely and its location is perfect.
Newly refurbished and very stylish. Staff very friendly and helpful. Good breakfasts. Many room are on the main ,very busy street so guests need to specify a quieter location. We were able to change the room allocated to us at the outset. Internal facing rooms on the other hand, do not have a pleasant outlook. Also, some of the refurbishment means that bedroom tables are in leather and the instructions about keeping these in pristine condition are a bit unrealistic.
Perfect location between Ortigia, the archeological sites and the bus and train stations, you can reach everything on foot.Elegant, newly refurbished building, decorated with excellent taste. Very good quality buffet breakfast.A family managed hotel, very professional people who open their...home and make you feel like a friend or even family. I'll never forget their hospitality!
a perfect location in Siracusa to the Island of Ortigia as well as archeological sites. Parking is possible in the area and turned out to be safe and convenient. The hosts were dilightful and helped us with all local arrangements to the best of their ability We did not find anything unpleasant or disturbing.
This is an excellent family run hotel. It has been designed with flair and an eye for detail in the best Italian style, a blend of past and present. There are even good books tastefully lying around for guests to enjoy during their moments of repose.
The hotel managers and staff were very warm and friendly, something we didn't get much from some of our other 4 star hotels we stayed in that week. Very personable and caring, made us feel great! I didn't really like the bathtub in our suite. No shower curtain or rod. Kind of hard for a girl with long hair to wash it while holding the shower nozzle up as not to flood the floor of the bathroom while rinsing out the shampoo.
location, room cleanliness, hotel staff
Great location. Very clean. We were told that parking was possible on sight. That is not true. We were not told there was a parking charge and it was several blocks away.
Well located, nice staff.
Our room had sea view and was bright and airWe were not in the main building but this was not a problem as the building had a very nice roof deck the hotel is on a main streeet which isnoisy on weekdays but overall the benefite were far far greater than this one minor issue
Beautiful location in the old part of town with woonderful view of the sea. The pared-down furnishing of the room made it nice and airy albeit perhaps a little lacking in comfort. The staff was friendly and laid back, breakfast was good. The room was very high and bright - that was nice but could have been a little bigger. The bedstead was made of steel and it was easy to bump your shins against it.
helpful staff and the books in the lobby noisiness of sea view room, on first floor, but realise it is not the fault of the hotel. We had no idea that the road would be so noisy.
The hotel staff was knowledgeable and helpful. The buffet breakfast was one of the best I've had in Italy.
Clean, the view and the staff are friendly.
Friendly staff, lovely room, central location. All round a very good experience.
Helpful staff, great little restaurant "Gut"
The free wifi and the location. Unfortunately, the only room left was on the ground floor, and near the sewer, so got the occasional fly and smell. But was manageable.
The location on the embankment in the Ortigia -- the old part of Syracuse -- was lovely. The rooms was very pleasantly and obviously decorated with white walls, blue tile and rustic furniture. A very agreeable and nicely priced small hotel. Breakfast buffet was generous. Parking was available nearby.
Our favourite hotel. Beautiful sea views, elegant understated rooms, the best breakfasts we had in Sicily, and very helpful staff.
Excellent location on Ortygia island, the early check-in time proved extremely handy. The proprietors cooked us a lovely cake for breakfast in the morning!
Very central in Ortigia. The rooms were comfortable with good big beds, fridge, television with english-language stations and air conditioning. The owner was very hepful when we needed to hire a car and about our day trips. We found we could use Sleep in Sicily as a good base.
The owners of Sleep in Sicily are really nice, they can give you a good advise of what to do and what to see, as well as where to eat. The room was nice and clean. We had a nice time here.
We found the owners very friendly and helpful. Our room was very quiet, spacious and comfortable with a small balcony. We loved the breakfasts, especially the homemade cake every morning! The location is excellent.
Very warm welcome from the owner - Very clean and simple rooms - Extremely well located in Syracusa !!!! - Really easy to find with a map - Good breakfast - Feeling at home ! Thank you very much Massimiliano !
Very nice B&B with loads of character in it. Room was very spacious and decorated in a rustic style. B@B located at arm stretch from the sea on one side and Duomo from another. Fresh breakfast was served at the patio just outside the room. Very nice and friendly hosts. Would definitely recommend.
Excellent location, very hospitable B&B owners Massimiliano and Cristina.
Personal approach from the owner The room was a bit cold but I guess it's due to winter season
The location, in Ortygia, is excellent. It's very difficult to get to the hotel with a car, and the parking is a good distance away.
very friendly and helpful staff, clean room,good breakfast and central location
Perfect location The noise from the street ( bad windows)
Great location on the island. Friendly and accomodating multi-lingual staff.
Frist i will start by saying the staff are excellent but after that it is all down hill.It was the most costly hotel we stayed in Sicily for the week. The bathroom was dirty and the shower was so small, a big man would not fit into it.The shower head was half working it was that old.The manger agree with all i said, so i hope they will do something about it as the city was beautiful and I advise anybody to go and see it. I would not stay at hotel Roma again.
Hotel staff excellent and veer helpful in relation to parking
The location - right in the middle of Ortigia, the old part of the city. We enjoyed the modern decoration of our room, and the beautiful bathroom. A very pleasant and comfortable place to stay. The breakfast was disappointing.
Good location in the center of Siracusa. Free internet in the lobby. Nice view over the square. Very much noise from the square - would be very nice if the management made the rooms soundproof or at least that the windows facing the square were soundproofed as restaurants in the square were open until well past midnight.
Ana, one of the staff members at reception was amazing, very helpful, good knowledge. rooms are quite basic for 4 star hotel
The location is great. It's in the middle of everything, and I was quite relieved we ended up staying in Ortigia and not Siracusa, because it's far prettier. The rooms were a little dark as far as natural lighting goes, and it could have been cleaner, so I didn't think the price was well deserved or the 4-star rating. But it served it's purpose. The hotel reception was quite helpful.
Bedroom and bathroom both spacious, very clean and looked as if recently refurbished. Only criticism is that we were iven room on top (4th) floor which had small balcony but also very high stone parapet so no view unless you stodd on ledge at base of parapet. Staff generally efficient and helpful except for one receptionist who, although she tried to be helpful, knew nothing and was not very bright either.
Convenient location for tourist activities Very inconvenient location for noise. Street noise continued to 2 a.m. and ruined our sleep. We checked out after 1 of our 3 nights
It's very central, close to shops, restaurants, cultural and historical sites. The staff are outstanding,particularly Veronica and Letitia at reception, who both have a good grasp of English and other languages, and will go out of their way to help guests at the hotel.
Great location, comfortable & clean rooms with bathroom, good value, friendly and helpful staff, big breakfast and free WiFi. Although there was a room with fridge and stove top we were told we could use, it was also the office and not open once staff left at night so we couldn't access these facilities. It would be good to have a fridge and kettle in the hallway that guests can access at all times, or kettles in the rooms.
Excellent location and very helpful staff
nice staff, very friendly, comfortable room, good continental breakfast, central location and a very good price!
Very nice hotel with friendly staff and in a great location in a great city. Good for shops, restaurants and sight seeing.
the location and view of the sea were excellent. the spa was ok. the hotel organised a massage efficiently and the massage was excellent. the bathrroom was a good size however the room was a little small or rather crowded with furniture
We actually liked everything but 2 problems, pls see below. Especially we liked sea view from the balcony and free of charge wi-fi access. We asked to clean our clothes in lavanderia, and when we got it back - my wife's jeanse were missed.. That happened in her birthday so she was a bit dissapointed. And so far (5 days passed) nobody can let us know how we can get it back. Plus within 5 days which we've spent in the hotel - 2,5 days we had some problems with the water (some time there were no water at all)
fresh renovation, location, views, spa, friendly staff not particularly
The hotel is in a prime location. The staff with one exception seemed well prepared and were professional and polite. Clearly the hotel is still not fully operational (our otherwise excellent room still had a light fixture missing) with the kitchen in the upper floor was still not working (our capuccinos were brought up from the bar every morning). Once the renovation is complete this will be a perfect hotel. I would return without a doubt and would recommend this hotel to anyone planning a stay in Siracusa.
Courtesy and kindness of staff, excellent location in the center of Ortigia, nice rooms. In order to check-in during most of the afternoon and in the evening you need to call the owner as there is no staff available.
The character of the building and the proximity to everything Only the noise of the inevitable scooters at night.
The breakfast was varied and fresh. The room was cleaned daily and plenty of fresh towels supplied. We were initially put into an inferior and cramped room with a television and table lamp that did not work. Also, workmen were renewing the facade of the building right outside our window which brought dust and rubble into the room, woke us in the morning and prevented us from having a siesta in the afternoon. Each day we were promised a better room, but spent the first five nights of our twelve-night stay in the small, noisy room. We eventually moved into a room which was superior to our original booking. This was more satisfactory and we were not charged extra.
cleanliness and centrally located, friendly staff
close to tourist sites hard to park hard to find
Friendly staff willing to accomodate us.
Excellent traditional small hotel in centre of historic town Noise from motorbikes/scooters in the very narrow passageways outside our windows. I would have liked to have the windows open all night, but I could not because of the noise.
location and large bedrooms/bathrooms felt slightly damp in the bedroom
The room was large and clean and very comfortable with much air conditioning! (you need air conditioning in summer). It is in a very good location. The breakfast wasn't very good. OK, but not great. Upon arrival we had to call up and get the password - not desirable when you are on international roaming.
Nice room, good service.