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The beautiful view over the bay Very late service by chambermaid to make-up the room
lose to centre , fantastic view ,
outstanding location on the sea and view. Rooftop restaurant. Spa. no parking and using the street is almost impossible.The Hotel is immense and was very empty and dull; personnel was demotivated (end of season); building needs anyhow renovation. The room was about OK, but the bathroom was far below standards (no tub, old fashioned, leaks everywhere,etc...). However, low season rate is, in globo, competitive.In summary:nicely decadent.
Excellent location and quiet - the first hotel in Sicily to achieve this. Plenty of bars, cafes, restaurants nearby. Bit of a trek to breakfast from our room but well worth it - both for the buffet and the outstanding views while enjoying it.
friendly staff and spoke good English which i expect from a 5star. i was dissappointed that when i requested a room with a bath and told it might be possible that it never happened and nobody spoke to me about it again.i also hoped after expressing dissappointment with the lift out of use that it might be possible to move to another part of the hotel where lift worked. i had a small child aged 3 and i felt we were not fully understood and having to take a service lift was no fun.overall it was a good experience. we hope to visit scilly next october again.
location of hotel is excellent.Staff very helpful and frienly.Lounge bar could do with upgrade,very stuffy. Rooftop bar. Only had one drink. No buzz or atmosphere.
Great location. The island is great! The parking is terrible. There is no shuttle as indicated. It is at least a mile walk. Once you find the parking lot there are spaces that are for handicapped but are very poorly marked. Unfortunatdly we parked in one of them and received a parking ticket. Including this cost and the hotel cost made the cost of the hotel very expensive. The procing at this hotel is a bit of a bait and switch. At check in the staff tries to talk the traveller into an upgrade. And for good reason. The standard room is more like a jail cell than a hotel room. So we upgraded for 20 more euros. Alse the elevators are scarey. Very noisy and unstable. My wife used the stairs instead.
Location Nothing like a 5 star hotel at best an average 4 star
The central location in the old town The balcony with seaview
Excellent 5 star hotel - one of the best hotels of our Sicily trip. Junior suites are spacious and finished to a very high standard. Cleaning comes twice a day and small details/gestures (fresh cakes and fruits in the room, ...) make this hotel a true gem. Breakfast is very good with something for everyone (not just the sweets that make up a local breakfast) and it is served on a gorgeous rooftop resaturant/terrace. As a city, Siracusa is very pleasant and worth a long stay. I found it more interesting and less crowded than Taormina and also more affordable.
Excellent staff, very helpful and pleasant at all times. Great position near to town and parking easy and cheap. very comfortable rooms. Nothing
The place was relaxed and comfortable Costume jewellery went missing when luggage was transferred to another room.
Friendly personel and nice rooms Poor breakfast
It is very well located on the island of Ortigia. It is not as luxurious looking as either the pictures or the price indicate. I also had requested a reservation at a restaurant early in the day and was informed at 8:45 in the evening that they could not take us.
Highly recommended. Everything was 1st class, from the Restaurant to the Room, from the Staff to the facilities.There has been a misunderstanding about my room, which was dealt with professionalism and the problem sorted out quickly and in the way I expected in a place like this.
we loved Ortigia
Friendly staff. Attractive, well located hotel.
decor fabulous; situation convenient for centre of Ortigia; staff very helpful; breakfast very good no
An up scale hotel of comfort and fine location. A hotel of period architecture beautifully restored Front rooms with full water views unfortunately overlook the busy street and parking area. Opt for a room with a lateral view of the sea.
Hotel was very charming. Hotel staff were excellent and very helpful. The food in the restaurant was also excellent. The breakfast was very good and there was also an additional menu available on request. They have one room with a sun terrace and Jacuzzi which is a real treat. Very enjoyable stay at this hotel and would definitely recommend it. Absolutely nothing
We stayed for just one night. Location is in front of sea and close to some fine restaurants and bars.
Beautiful Location and Delightful Staff Really no fault to pick but if I search for something the hotel could have better towels though they were of course very well laundered.
Big well-maintained room and bathroom; hotel modern and generally clean; great sea view from balcony; good quiet location near all sights in Ortigia. Level of support/friendliness from staff was adequate in general but not as good as I would expect when paying this price.
Beautiful views - great location. Very helpful receptionist and waitress. Pity no bar as weather not great and we would have liked somewhere to relax before going out for dinner. Breakfast could have been more imaginative. Parking can be a bit of a lottery.
I was pleasantly surprised at the difference between the modest outside appearance and the comfortably modern inside. I recommend this hotel and the very cheerful staff to all visitors who seek a Sicilian holiday.
the location and internal decoration and design of the hotel were superb. All the staff were friendly and very helpful.
Location of room with sea view and helpfulness of staff Parking a bit limited, but staff were very helpful about this
Excellent location, seaview, near the centre, clean room and bathroom, polite staff, value for money.
The room was compact but split in 2 levels with a little stairs and I liked the idea a lot. The hotel is in front of the sea, close to the city centre. They squeezed oranges on order at breakfast and I never have that fresh breakfast at any hotels!!! To get to the hotel by car might be a bit difficult (many one ways, narrow streets). Highly recommended to use a car navigation.
This is a very charming hotel with a superbe sea view! It was apleasure waking up in the morning, open my windows and stand steal just looking the sun shinning on the sea. Priceless! Staff was very friendly and helpful. The location is great! Sometimes there is a bad smell coming out from the pipes in the bathroom, but this is not only for this hotel, the hotel city is like that. Just close the door and the problem is solved. A tip to who is going in this city - avoid renting cars because parking places are difficult to find (or very expenive)
Amazing location. Beautiful views and rooms. Nice balcony overlooking the sea. Breakfast was stand out great. Overall really great. .. just poor blinds that let light stream into the room, which woke us up at sunrise
Excellent location for accessing transport and exploring Ortigia. Friendly staff. Good breakfast.
Calm atmosphere and convenient for Siracusa
The position was excellent in th heart of the old town and close to the marina. The breakfast whilst continental was very limited and staff had to be sought when items needed to be replenished.
Has a luxury feel. Impressive breakfast from American point of view. Room small but nice. The right price. Mattress could be higher quality. More internet workstations.
Really helpful staff with transport queries, and where to go. We had a small leak in the bathroom but they soon sorted it out. Breakfasts were lovely with good coffees. Would love to go back, really good location.
Friendly staff and location. Good car accesssibility
Liked the location on the island, easy to drive to, excellent parking nearby, friendly staff, nice breakfast Lukewarm coffee at breakfast
Hotel Posta has the basic facilities, nearby there is a parking where you can park free during the day and for eur1 during the night and it has good breakfast The rooms in the hotel were clean but needs some refurbishment.
nice hotel, good location, we only missed fresh tomatoes for breakfast no complaints
The location was outstanding; just a short walk from the public garage and two blocks from a great morning market.
Great location. Very clean. We were told that parking was possible on sight. That is not true. We were not told there was a parking charge and it was several blocks away.
a perfect location in Siracusa to the Island of Ortigia as well as archeological sites. Parking is possible in the area and turned out to be safe and convenient. The hosts were dilightful and helped us with all local arrangements to the best of their ability We did not find anything unpleasant or disturbing.
Well located, nice staff.
Perfect location between Ortigia, the archeological sites and the bus and train stations, you can reach everything on foot.Elegant, newly refurbished building, decorated with excellent taste. Very good quality buffet breakfast.A family managed hotel, very professional people who open their...home and make you feel like a friend or even family. I'll never forget their hospitality!
The hotel was very welcoming - mid to high scale design, clean and comfortable. The breakfast was the best we had during our two week trip to Italy. The location is very convenient to seeing city sights, but as with much of Siracusa a mix of dirty streets and rundown environment with a few upscale places scattered in between.
The staff were extremely polite, kind and helpful. They made us feel very much at home, as if we were regulars! The Hotel itself is lovely and its location is perfect.
location, room cleanliness, hotel staff
This is an excellent family run hotel. It has been designed with flair and an eye for detail in the best Italian style, a blend of past and present. There are even good books tastefully lying around for guests to enjoy during their moments of repose.
The hotel managers and staff were very warm and friendly, something we didn't get much from some of our other 4 star hotels we stayed in that week. Very personable and caring, made us feel great! I didn't really like the bathtub in our suite. No shower curtain or rod. Kind of hard for a girl with long hair to wash it while holding the shower nozzle up as not to flood the floor of the bathroom while rinsing out the shampoo.
Newly refurbished and very stylish. Staff very friendly and helpful. Good breakfasts. Many room are on the main ,very busy street so guests need to specify a quieter location. We were able to change the room allocated to us at the outset. Internal facing rooms on the other hand, do not have a pleasant outlook. Also, some of the refurbishment means that bedroom tables are in leather and the instructions about keeping these in pristine condition are a bit unrealistic.