They are complete scammers. I prepaid for a compact SUV. When I came to pick up the car, they said they only had economy sedan class and that I only reserved a sedan which is a blatant lie. They said I could take it or leave it as and I quote "we already have your money" Then they said because my credit card said Business VISA in large letters I would have to pay $100 extra. I did NOT take the car and I would never ever do business with ADDcar
Went around the airport for an hour looking for the rental agency. Couldn’t find it after talking to information desk, security, parking attendants, other rent a car agencies. No one knew where it was. Still waiting for a reply about the refund. Ended up renting from Hertz on the spot.
Very small rental company, run by a single guy from the back of his car in the CMN airport parking lot. Rental company contact information leads to his cellphone, not a professional call center. Pickup instructions were very confusing, not at the general car rental location. Had to call repeatedly for 45 minutes until my call was answered to sort out pickup location. Car received was smaller than I reserved, and had no fuel at pick up, light was on. Nickel and dimed me at drop off for cleaning the car - yes, it was a bit muddy on the outside, but nothing out of the ordinary. Cheap rental, but you get what you pay for.
Professional staff especially the lady who pick up us from the airport and Mr Bikram
I rented and paid for a compact suv.when I got there the manager told me that there's a mistake online and that I paid for a compact car. Eventhough I had a receipt with the name, description and picture. He said he can only give me a small clown car, which was nit going yo work for the type of trip I had planned. I had to pay extra to upgrade to a midsized car, he refused to give ne an suv. He said that priceline has the price wrong on their website but when I went on their own "Addon rental" website they showed the same price. Of and for the icing on top, I didn't buy their insurance because I had coverage through my credit card, I guess he wasn't happy about that and said if something happend I would have to pay for it and deal with my insurance separately. I've used Mt card fir several car rentals in the past an know one has ever told me that. There's other great car rentals in Jamaica at the airport like Budget and Island rental. Stay away from addon rentals.
Needed to change the dates, or cancel, I was never called back. I won't use this company ever again
