Overview

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Mercure Southampton Centre Dolphin

34-35 High Street, Southampton, SO14 2HN, United Kingdom
+44 238 038 6460

£49+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.0/10 Good
Based on 1,970 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.7
  • 4.3

Nearby

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    About

    The Mercure Southampton Centre Dolphin is a 4 Star hotel that has stood in the heart of the city for over 500 years. Perfectly located near the main port it provides a great base to stay before and after your cruise or trip to the Isle of Wight. Within walking distance of Southampton's main shopping areas, historic harbour, Sea City museum, parks and city walls. Hampshire's top attractions including Beaulieu, the New Forest, Paultons Park and Marwell Wildlife Park are only a short drive away.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,970 reviews
    • 9.1 "Terrific location."
    • 8.3 "Great service."
    • 7.1 "Good breakfast."
    • 7.0 "Internet works."
    • 5.9 "Food is average."
    • 4.7 "Value below average."
    • 4.3 "Not very comfortable."
    • 3.7 "Bad amenities."
    • 3.7 "Rooms are not good."
    • 3.6 "Not very clean."
    View all review categories

    Overall rating

    7.0 Good
    Based on 1,379 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.6 "Lovely bar service, according to 96%."
    • 6.8 "Internet is average."
    • 6.3 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.3 "67% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      2.3 "77% criticized the small bathroom."
    • 4.4 "Value below average."
      2.4 "76% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      1.1 "Unclean dining area, according to 89%."
    • 3.7 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      3.0 "70% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      2.0 "80% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
      0.7 "93% said the bathroom was dirty."
      2.3 "77% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      2.6 "74% were disappointed with the minibar."
      3.8 "62% thought the tv was sub-standard."
      2.3 "77% were unhappy with the view."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.4 "86% didn't like the architecture."
      2.1 "For 79%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.9 Good
    Based on 256 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 5.2 "Food is average."
    • 4.5 "Value below average."
    • 3.6 "Not very comfortable."
      3.4 "66% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      3.0 "70% thought it was too noisy."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      1.9 "81% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      2.4 "76% had problems with the shower."
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    Overall rating

    6.3 Good
    Based on 19 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 3.6 "Rooms are not good."

    Overall rating

    6.9 Good
    Based on 315 reviews
    • 9.2 "Terrific location."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 7.0 "Internet works."
    • 5.5 "Food is average."
    • 4.5 "Value below average."
    • 4.4 "Not very comfortable."
      3.7 "63% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      1.9 "81% found problems with the furniture."
      0.8 "92% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      2.4 "76% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
    • 3.5 "Not very clean."
      3.3 "67% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.4 "86% didn't like the architecture."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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