Health and safety
Accessibility and suitability
Services and conveniences
Media and entertainment
Parking and transportation
Cons:Upon arrival the front desk lady was extremely unfriendly, robotic and cold. My group acted professional and respectful yet the desk clerk seemed pissed off as if checking two guest in highly disrupted her morning. This lady seemed put out we were in her workplace. We arrived as a group with two of our foursome having checked in before us. When we came together as a group later in the day we all shared similar stories of the less than hospitable clerk. We revisited the discussion upon returning to the hotel later in the evening having been greater by a warm and friendly "Welcome back, hope you enjoyed your evening out" by the night clerk. This clerk was the polar opposite of the lady we encountered in the morning upon check-in. It's worth noting three of the four in our group are members one of whom used his rewards points to comp his four day stay. Despite staying for free we all strongly considered canceling our reservations and checking into another hotel. To be clear, we weren't looking to be entertained and I get having a bad day but as a frequent traveler being away from home a pleasant smile and warm greeting by staff does wonders while away from the comforts of home. In fairness the remaining hotel associates were friendly and engaging. The house keepers and maintenance staff seemed to make smalltalk and wished us a great day. Anyone of those individuals would've been a better front desk fit than the unpleasant woman we encountered.
Cons:sheets were stained and the bedroom suite didn't have it's own room and only one TV in the entire unit
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Guests with existing Residence Inn by Marriott Memphis Southaven reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Residence Inn by Marriott Memphis Southaven for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Residence Inn by Marriott Memphis Southaven is located at 7165 Sleepy Hollow Drive, 1.6 miles from the centre of Southaven. Snowden Grove Baseball is the closest landmark to Residence Inn by Marriott Memphis Southaven.
Check-in time is 15:00 and check-out time is 12:00 at Residence Inn by Marriott Memphis Southaven.
Yes, Residence Inn by Marriott Memphis Southaven offers free Wi-Fi.
Yes, Residence Inn by Marriott Memphis Southaven offers free parking.
Yes, Residence Inn by Marriott Memphis Southaven offers free airport shuttle service.
Residence Inn by Marriott Memphis Southaven is 5.1 miles from Memphis. Residence Inn by Marriott Memphis Southaven is 11.7 miles from Olive Branch Arpt.
Yes, Residence Inn by Marriott Memphis Southaven is a pet-friendly hotel.
Yes, Residence Inn by Marriott Memphis Southaven has a pool on-site.