Hotels near St. Augustine Northeast Florida Regional airport

Hotels near St. Augustine Northeast Florida Regional airport

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Northeast Florida Regional (UST) - St. Augustine, FL, United States
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Best hotels near St. Augustine Northeast Florida Regional airport

Cleanliness
9.7
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
9.0
Overall 9.4 Excellent
Based on 455 reviews
Cleanliness
9.7
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
9.0
Cleanliness
9.8
Comfort
9.2
Location
9.4
Services
9.0
Staff
9.7
Cleanliness
8.6
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.6
Cleanliness
9.7
Comfort
9.5
Location
9.4
Services
9.4
Staff
9.8
Cleanliness
9.6
Comfort
9.2
Location
9.6
Services
9.2
Staff
9.2
Cleanliness
9.9
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.5
Comfort
9.0
Location
8.6
Services
9.0
Staff
9.8

Excellent 10.0
Pros: The location was great, the staff was exceptional, the room was well maintained and very clean.
Excellent 9.0
Pros: Nice and cozy. Housekeeping did a fantastic job. It is close to town.
Cons: Rusting bathroom mirror and light. Crack at ceiling
Excellent 8.0
Pros: Convenient location and old Florida charm
Cons: Parking. Standard rooms were somewhat small. No bathtub
Excellent 9.0
Pros: The place was clean and accessible to the majority of things I wanted to do. The staff was friendly and I liked the layout of my room.
Excellent 8.0
Pros: This place was clean, spacious, and away from noisy traffic nearer to town. Very relaxing. It is conveniently located and just really lovely.
Cons: I LOVED this place and would visit again but, it would have been better if the mattress and couches were updated. We sank into the couch and, even though we slept well, we rolled toward the center of the mattress.
Okay 5.6
It’s a good motel but a little pricey for what you get and it’s about a 30 min walk into the old city. Just pay extra and get somewhere closer.
Excellent 10.0
Pros: My husband and I stayed in the honeymoon suite. It was perfect for our night away. The room was immaculate in terms of cleanliness. The decor was cute, reminded us of a beach motel down the shore. The women who run the establishment are lovely and gave us great recommendations for dinner. I would definitely come back again.
Cons: Albeit beachy, the decor could use a little updating.
The Cozy Inn - St. Augustine
Rated no. 1
9.4
Excellent 9.4
Based on 455 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.5
Location
9.8
Services
9.5
Staff
9.7
Overall 9.5 Excellent
Based on 150 reviews
Cleanliness
9.7
Comfort
9.5
Location
9.8
Services
9.5
Staff
9.7
Cleanliness
9.7
Comfort
9.4
Location
9.7
Services
8.8
Staff
9.4
Cleanliness
9.7
Comfort
9.5
Location
9.8
Services
9.5
Staff
9.7
Cleanliness
9.7
Comfort
9.7
Location
9.7
Services
9.7
Staff
10.0
Cleanliness
9.2
Comfort
8.3
Location
9.2
Services
8.3
Staff
10.0

Excellent 10.0
Pros: We loved how comfortable we were and the staff went above and beyond. Amazing breakfast!! Location to downtown perfect.
Excellent 9.0
Pros: place was great, Jared was really extra great. Locations was just what we wanted quiet but close to old town
Cons: We only could stay one night due to a prior commitment wish we could have stayed longer
Excellent 10.0
Pros: Service and staff was great! I liked the little touches like cool rags when we got there and wine and soft drinks available all day. Also, sherry on the room.
Excellent 10.0
Pros: The room was small but still worked fine for us.It is labeled as the economy room on the website. The bathroom was very nice and had plenty of room. The bathroom claw foot tub was a nice touch, but may present issues for mobility. We did find it had a grab bar on the wall, but was not noticed right away. The breakfast was delicious. The tables in the breakfast area are very close together. Still fine for us because many tables were empty during our meal. I would stay here again when visiting Saint Augustine.
Excellent 10.0
Pros: The staff was superb! The rooms beautifully decorated. Super close to everything. We were able to walk to everything. Safe place to park, lush bedding and towels. Fantastic breakfast, afternoon wine and snacks.
Cons: Everything was fantastic, no complaints
Excellent 10.0
Pros: The breakfast was light and had all the needed food groups!!
Cons: The shower/tub was tricky and the curtain fell off. Would probably be better with a walk in shower and no tub.
Carriage Way Bed and Breakfast - St. Augustine
Rated no. 2
9.5
Excellent 9.5
Based on 150 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.3
Staff
9.7
Overall 9.4 Excellent
Based on 279 reviews
Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.3
Staff
9.7
Cleanliness
9.4
Comfort
9.7
Location
9.9
Services
9.4
Staff
9.7
Cleanliness
9.6
Comfort
9.5
Location
9.8
Services
9.3
Staff
9.7
Cleanliness
9.8
Comfort
9.8
Location
9.9
Services
9.5
Staff
9.6
Cleanliness
9.8
Comfort
9.6
Location
10.0
Services
9.2
Staff
9.8
Cleanliness
9.2
Comfort
9.4
Location
10.0
Services
9.2
Staff
9.7

Excellent 10.0
Pros: Stunning Propery, spacious rooms, close to downtown. Staff was wonderful and breakfast was excellent. Highly recommend!!
Cons: Nothing. It was amazing!
Excellent 10.0
Pros: So charming and peaceful
Cons: Hard to fnd
Excellent 9.0
Pros: It is absolutely a great find in old town. Great rooms, great dining room, great breakfast, and great staff
Cons: Nothing
Excellent 9.0
Pros: Everything, the staff was awesome and so friendly. I felt so comfortable staying there. And fantastic breakfasts!!!
Cons: Would like a bigger room but that is the only thing I could possibly say about this that was not completely perfect.
Excellent 10.0
Pros: The location was ideal. It was great to walk to most destinations, or sit in the courtyard among the plants and fresh air and read your book. Staff was friendly and the breakfasts were excellent. Breakfast was very tasty and offered a variety of foods daily. We would certainly visit again and tell all our friends about our wonderful experiences.
Cons: We were happy and we didn't have any compaints.
Casa de Solana Bed And Breakfast - St. Augustine
Rated no. 3
9.4
Excellent 9.4
Based on 279 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.8
Location
8.8
Overall
8.7
Overall 8.6 Excellent
Based on 3,674 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.8
Location
8.8
Overall
8.7
Cleanliness
9.0
Comfort
6.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
9.0
Comfort
9.2
Facilities
9.2
Location
9.3
Overall
9.1
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
8.6
Staff
9.2
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
8.7
Facilities
8.9
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.6
Staff
9.3
Cleanliness
8.9
Comfort
8.7
Facilities
8.6
Location
8.8
Overall
8.6
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.4
Staff
9.3
Cleanliness
8.8
Comfort
8.6
Location
8.8
Services
8.5
Staff
9.1

Excellent 8.0
Pros: I loved the fact they had a dog park and a shuttle that takes you downtown. The rooms were nothing special but clean. The staff was friendly even when they encountered rude customers.
Excellent 10.0
Pros: Dog friendly, great staff, great breakfast
Cons: None
Excellent 10.0
Pros: Pet friendly room was spacious, close to dog run area, breakfast was best I had in years at a modestly priced lodge. Staff were absolutely great!
Cons: One side of the property is bordered by Hwy 16 (slow city speeds though) and a poorly timed light which backed up traffic most of the time and made it necessary to take an alternate, couple blocks out of the way route, to get to the main tourist area if you didn’t want to wait on the backed up traffic to let you through - very minor inconvenience though
Excellent 10.0
Pros: The staff is very service and friendly. I'm very happy with the hotel. Breakfast the best. I like bus service and trolley service. Thanks
Cons: Only the toilet no sometime no flush, but I talk with the Heloisa and the oyher ladie speak spanoish (don't remember the name)she fast call service room. Excellent
Excellent 8.0
Pros: Breakfast
Cons: Dog bed in my room when I don’t have a dog.
Excellent 10.0
Pros: The breakfast was delicious. The service for shuttle to the downtown is a most. Definitely I gonna give another opportunity. Be a pet friendly hotel with dog park and dog bed in your room makes this hotel #1 for pet owner. All areas are clean, the pool.
Cons: The shower was not clean. Everything except the shower. Lot of shaving hair and soap scum.
Excellent 8.0
Pros: Well run with attentive employees, breakfast was plentiful.
Cons: Hotel was a bit outdated but overall well kept.
Excellent 9.2
everything was good from the stay to the customer service, if you like a big bathroom then I would suggest get a different room or stay somewhere else.. the bathroom is my only complaint, ut was very small
Excellent 10.0
Pros: Location, very dog friendly.
Cons: Our room was right up by the road so it was loud with traffic all day and night.
Excellent 10.0
Pros: We picked this hotel because our service dog and they have plenty of open grass space and an agility course. Great location in town. Clean. Would go back! Wish we could have stayed longer.
Cons: The mattress could stand to be replaced. It is close to a major city street and a railroad, so it is noisy sometimes.
Excellent 9.0
Pros: The room was nice. The ground were beautiful. Hotel is very dog friendly. Very nice pool. Good location.
Cons: Nothing bad
Excellent 8.0
Pros: Location is close to Atr. But the best is the Hotel is extremely pet friendly. It has a nice and clean dog park right on the premises.So most people who stay there have a pet so you meet a lot of friendly strangers. Also great:full complementary breakfast
Cons: Its by a main road and if you get a room close to the street, it is very loud in your room.
Excellent 8.0
Pros: It wasn't that far from downtown, or the beach, which made it a great asset to being able to get to both.
Cons: Doors are thin and noise gets in easily. You start getting woken up around 7am, when you hear the cleaning carts wheeling over the concrete walkway constantly. Soap and shampoo are in a general dispenser, rather than individual. Bed/pillows aren't great.
Good 6.0
Pros: Breakfast, staff and free shuttle service were great!
Cons: Only complaint was the beds and pillows were not very comfortable.
Excellent 10.0
Pros: Friendly staff, good location, clean rooms.
Okay 5.0
Pros: The location and shuttle service were two good points. The room was mediocre and no elevators to the second floor was incdonvenient.
Excellent 8.4
Just outside the historic area, free shuttle service to downtown. Clean, spacious rooms. Friendly staff. Free breakfast could use some help. Definitely would stay there again.
Excellent 10.0
Pros: Service.
Mediocre 3.0
Pros: Not impressed
Cons: We tried to Che him 2 hour’s early and were denied and there were rooms available! We wanted to store our golf clubs and were denied.
Good 7.0
Pros: The water pressure in the shower was best I've ever experienced in a hotel. The staff was friendly and accommodating. The free breakfast was better than most.
Cons: The space between the end of the bed and the dresser was a little tight for two people to pass through. The delays for the shuttle to take us downtown was aggravating and at least twice by the time it got there the people waiting filled it up.
Good 6.0
Pros: It was very quiet
Cons: Beds were uncomfortable, bathroom probably needs to be repainted, and there was a definite smell that needed to be addressed.
Excellent 10.0
Pros: The bed was comfortable. The full breakfast was awesome! Loved that they offered free shuttle into town. Reception staff were very nice and helpful.
Cons: Honestly, I don’t think anything.
Excellent 8.0
Pros: Great location with free rides.
Okay 5.0
Pros: The view
Cons: Shaddy people in hotel ;; , couple arguing , people sitting in their cars
Good 7.0
Pros: Perfect location area
Cons: A blood spots on a towel! Upsetting a little bit. Forgot informing to the office
Good 6.0
Pros: The free breakfast is good. If you are traveling with pets this is a good hotel.
Cons: This is a 2 or 2.5 star hotel not a 3 for sure.
Mediocre 3.0
Pros: It was easy to locate.
Cons: There was a musty smell when I entered my room, and the hotel is located far away from downtown St. Augustine, so it was a trek to get to activities every day. The breakfast was mediocre at best.
Excellent 10.0
Pros: Each employee we encountered was cheerful, helpful and kind. From the front desk staff, the breakfast room and housekeeping, everyone was positive. As we were packing up the van to leave, our six year old was restless and upset and one of the housekeeping staff members reached out and gave us a box of tissue. It was such a kind gesture! We would stay again at Southern Oaks Inn.
Cons: It’s hard to find something to criticize during our two-day stay.
Good 7.0
Pros: Pool was nice and big and open late.
Cons: You can tell it's been redone a little. Could use more updates though. Very pet friendly.
Good 6.0
Pros: Staff was very friendly and helpful. Breakfast was good.
Cons: Room was poorly lit, bed was average and not very comfy, air conditioner did not seem to keep up. Just very average. Should be 2 stars, maybe 2 1/2. There are better options in my opininion.
Mediocre 2.0
Pros: Location
Cons: Its a motel that theyvattempted to update.
Excellent 8.0
Pros: The breakfast was awesome. It was actually better than some other name brand hotels which offer “breakfast” included.
Cons: I have nothing to complain about.
Good 7.0
Pros: Staff was great. Breakfast was awesome . Conveniently located for exploring downtown.
Cons: Be careful in your room selection. There are train tracks near the hotel and although there aren't a lot of trains there were some during the night,
Good 7.0
Pros: Price & Staff
Cons: Extremely short on amenities.
Okay 4.0
Pros: Great location near the historic area
Cons: The hotel assigned a 2nd floor room stating the hotel was full. My husband is 70 and had to carry our suitcase up the stairs. The hotel was not full there were plenty of rooms available on the 1st floor. The floors were dirty and mold in the shower.
Okay 5.0
Pros: location was great also had a great breakfast each morning..
Cons: room was very musty smelling ...floors needed a good cleaning...
Good 6.0
Pros: Free breakfast was really good
Cons: The air conditioner makes the room feel humid and was kind of pricey for the hotel maybe worth $--- a night
Excellent 10.0
Pros: Very friendly hard working staff, clean, accommodating, pet friendly, comfy bed, nice selection of free hot and cold breakfast items
Cons: I'm a smoker, all rooms are non smoking, but they really did smell fresh, kind of a inconvenience but understandable
Excellent 9.4
Pros: front desk staff very friendly and accommodating. spotless hotel rooms and exterior of hotel very comfortable beds and pillows. breakfast and staff excellent!!!!!!!!!!
Cons: priced a bit high.
Okay 5.0
Pros: The staff. The pool is nice.
Cons: The rooms are to small.Breakfast could have been a lot better and the atmosphire is pretty cold.not inviting to wake up to.
Excellent 10.0
Pros: The staff was outstanding & very helpful the rooms were very clean & comfortable
Okay 4.0
Pros: Breakfast
Cons: Dirty
Okay 4.0
Pros: It was close to everything. Friendly Staff Free Parking Pet Friendly/ with plenty of walking space for pets Nice Breakfast hall with a lot of tables
Cons: I was very disappointed we stayed here for six night with no pool. I requested pool through web site and it has a pool but was never told it would not be open for 6 days due to chemical issues. Hotel need updating in small rooms.
Okay 4.0
Pros: The breakfast was well prepared and many choices were offered.
Cons: The cost is for a hotel that is well located or well appointed. This hotel has neither of those qualities. Simply overpriced.
Okay 5.0
Pros: Location was great.
Cons: The smell in the room.
Excellent 8.8
Pros: Great, friendly & helpful staff...liked the touch of a server for the breakfast!
Excellent 10.0
Pros: Rooms were very modern and clean. Staff was very friendly. Pool area is beautiful.
Excellent 8.0
Pros: The staff were friendly . Good breakfast , good pool
Cons: noisy aircondition
Good 7.1
Pros: It was clean, clean & most of all clean! Close to tram pickup.
Cons: Housekeeper showed up at 8:30am!! We miss you seed it every day we were there. Check out is 11, why is housekeeping coming so early when we're sleeping?!
Okay 4.2
Pros: Breakfast and Pet friendly
Cons: Service and price.
Good 6.3
Pros: Breakfast was great.
Southern Oaks Inn - St. Augustine
Rated no. 4
8.6
Excellent 8.6
Based on 3,674 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
6.7
Location
8.9
Overall
8.5
Overall 8.2 Excellent
Based on 1,167 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
6.7
Location
8.9
Overall
8.5
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Location
9.0
Services
7.9
Staff
9.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
7.9
Staff
9.2
Cleanliness
8.8
Comfort
8.9
Location
9.2
Services
8.4
Staff
9.3
Cleanliness
8.0
Comfort
7.9
Facilities
4.0
Location
8.5
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
7.9
Staff
9.1

Excellent 10.0
Cons: I like the service though rooms were comfortable and clean in the staff are awesome
Excellent 8.0
Pros: The staff was very helpful with any questions we had the cookies was a plus very well appointed rooms
Cons: Didn't like the wet sidewalks right in front of the front door was very hazardous I was handicapped in my walk this area was slippery. Shower needs to be moved.
Excellent 10.0
Pros: The room was clean and the staff was wonderful! Susan was very helpful and sweet! We had a great stay
Cons: Nothing really! Could have a shuttle bus to take people over to the amphitheater on concert nights! That would be great
Excellent 10.0
Pros: Everything else was great.
Cons: Breakfast was nothing but breads and cereal.
Excellent 10.0
Pros: The wall separating the beach view. The closest store that was open was 13 mes away.
Cons: The staff was friendly and they didn't try to rush us out the door at checkout. Location was beautiful.
Excellent 10.0
Pros: The hotel staff made us feel very welcomed like we were part of their family ! They went out of their way to help my little boy celebrate his birthday. I can't wait to go back next year.
Cons: Nothing it was amazing!
Excellent 9.0
Pros: Comfortable and small.
Cons: My room and balcony was directly above the breakfast tables and pool so my privacy was limited.
Excellent 10.0
Pros: The property was very clean!
Cons: the pool was advertised to be open until 4AM in the booking but when we got there it’s only open until 10 for kids. and 10- 1AM for adults!
Okay 4.0
Pros: It is right across the A1A from the beach, just far away from town that it¿s quiet yet very convenient to get to
Cons: A few things have changed from our previous visits, I realize that a lot has to do with the pandemic but I get the feeling that it may not ever go back to what it was and for the nightly rate I will stay somewhere else. And the bedside candy is expensive.
Good 6.0
Pros: Easy to find front desk very polite and helpful
Cons: The access to the beach is not on property it’s across the street
Good 7.0
Pros: The location was perfect and the staff was amazing. We didnt have to worry about bringing a bunch of beach supplies they had everything we needed.
Cons: The air conditioner was extremely loud and made it difficult to sleep
Excellent 9.7
Pros: Wonderful almost private beach. Great view. Enjoyed the fact that it is smaller. They have assorted beach toys that can be borrowed.
Excellent 8.0
Pros: proximity to town proximity to beach ability to borrow body boards and sand toys friendly staff
Cons: when I arrived I pulled an enormous chunk of hair out of bathtub drain. Disgusting. Upon bringing it to the front desk, the front desk attendant actually dry heaved.
Excellent 8.0
Pros: Very friendly front desk staff.
Cons: Breakfast room was so small, 4 little tables and no room to move around. First morning, we stood with our plates, while more than one couple who were finished eating sat and chatted. We went to the lobby to sit. Next day we took the food to our room.
Excellent 9.0
Pros: The staff were very friendly and accommodating. Great location right by the beach.
Cons: Dining area for breakfast was a little small but food was good.
Good 7.4
Pros: This is an older, ocean side hotel a bit south of the main strip. Excellent staff and location, but definitely not posh. It's an older hotel that does show its age. The "breakfast" consists of bread, bagels, fruit, orange juice, cereal, 'waffles', a true continental breakfast. You pay for the ocean access (not view).
Excellent 10.0
Pros: Being so close to the beach. It is a perfect spot for a less crowded beach spot.There are lots of good restaurants nearby that have great seafood choices. The staff is attentive to your needs. Love the bar sink and refrigerator with freezor in room.
Cons: That my visit was not long enough! Breakfast area is small but we could eat outside one morning. Air conditioning hard to keep constant.
Excellent 8.8
Pros: Location away from st Augustine crowds. Private beach. Nice small pool. Less than 30 rooms. Friendly staff. Pet friendly. Close to some great restaurants
Cons: Common areas dirty. Door frames walls. Hotel overal clean but too many missed areas. Outdoor shower didn't work.
Good 7.4
Pros: The location was great for a quiet get away. For the most part the staff were very friendly.
Cons: Wasn't crazy about walking across the busy road to get to the beach. Seemed like it was a hassle to get clean towels for our room. It was almost like the cleaning crew were over whelmed with laundry. We never had anyone check our room when we were there for trash etc. The cans were over flowing when we checked out.
Okay 4.6
Pros: beach
Cons: nothing dirty run down trashy hotel !
Ocean Sands Beach Inn - St. Augustine
Rated no. 5
8.2
Excellent 8.2
Based on 1,167 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.2
Location
8.8
Overall
8.1
Overall 8.3 Excellent
Based on 346 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.2
Location
8.8
Overall
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
5.3
Overall
6.0
Cleanliness
8.8
Comfort
8.9
Location
8.8
Overall
8.5
Services
8.4
Cleanliness
9.3
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.1
Comfort
7.7
Location
8.1
Services
7.7
Staff
8.0
Cleanliness
9.2
Comfort
9.2
Location
8.6
Services
8.3
Staff
8.9

Excellent 9.6
Pros: People were very friendly! It was in a great location and the hotel was clean!
Okay 5.0
Pros: The location was good and room was acceptable.
Cons: Front Desk Rep charged us $20 for parking? Ridiculous! Have never paid for parking after booking a room. Oh and parking spaces were inadequate!
Excellent 10.0
Pros: Is the best Hilton I ever stayed in
Cons: Nothing
Excellent 9.6
Very clean & quiet. Very friendly and helpful staff!
Good 6.0
Pros: Ok
Cons: Charge for parking $ 30 .
Excellent 10.0
Pros: We loved it! Staff was amazing and it was super clean. Good location close to attractions. We will be back.
Good 6.8
Very convenient location it was perfect, room could use a lot of TLC. The carpet was dirty needs cleaning
Excellent 8.0
Pros: Location
Cons: Not providing free parking and breakfast
Excellent 10.0
Pros: Super clean, with excellent staff
Cons: Parking lot is very cramped, although they do offer free overflow parking across the street.
Good 7.0
Pros: Great location
Cons: Not even basic free continental breakfast. $30 a night hotels throw in a danish and some juice. Not sure why nicer places like this have nothing.
Excellent 8.0
Pros: The staff on all shifts were very friendly and helpful. We asked for a couple items during our stay and they fulfilled them immediately. This hotel is very well managed.
Cons: The bed and pillows were not very comfortable.
Mediocre 3.0
Pros: When I left
Cons: no room service, bad breakfast experience
Excellent 9.0
Pros: Location, price.
Cons: Pool walls were dirty.
Excellent 10.0
Pros: The staff was excellent
Cons: I didn¿t like the buffet, limited food choice and plaid the price it wasn¿t worth eating there a second time.
Poor 1.0
Pros: Very convenient location
Cons: Staff is terrible, found hair on my pillows, not working coffee machine
Excellent 10.0
Pros: They were very accommodating- complimentary bike “ rentals” which was a great perk! Located very close to Fountain of Youth which was cool but only a few blocks from all the shops and tourist eateries/ entertainment.
Cons: No
Excellent 10.0
Pros: Everything, location (10 minutes easy walk to the historic area) clean, quiet and the lady at the front desk was really nice, she went an extra mile to make our stay even better.The hotel has a bar with live music
Excellent 10.0
Pros: Clean and very new
Cons: None
Okay 5.0
Cons: There was hair everywhere. I let hilton know on twitter and they kinda passed me off. We won't stay at a double tree again. The one In Orlando had some hair and dirt issues too. They could have sent someone to clean it or something.
Excellent 10.0
Pros: Location from downtown.
Cons: No
Poor 1.0
Pros: The shuttle service
Cons: The ac unit in my room was broken. It wasnt cold. It also made loud crinkling sounds every hour so I got absolutely no sleep. When I told the front desk they didn''t seem to care.
Mediocre 3.0
Pros: We stayed at this hotel (Doubletree) before and it was a wonderful experience. The hotel was very clean, staff was pleasant and the location ideal. It was same for us again on this second visit to St. Augustine. Staff-excellent; Room-clean. It was great.
Cons: My husband and I were startled out of our sleep at 10:00pm; 11:00pm; 12:00am, etc. A group of young adults were in the hot tub and using the fire pit as they drank alcohol; laughed and played loud music right outside our window. We finally had to call....
Okay 5.0
Pros: Large room, nice heated swimming pool.
Cons: Check in time was 4:00pm instead of 3:00pm. Your website stated free parking, but hotel charges. Since we had free on your receipt, they allowed us to park free but would not let us use the hotel shuttle. Front desk clerk customer service poor.
Okay 5.0
Pros: Excellent location, each 1 mile walk into the heart of the city, but the staff at the front desk was extremely rude. She misspelled my name, said “ nothing comes up u set that name” and went on about her business...the shuttle never came after
Cons: Staff rude, shuttle service slow and not friendly.
Mediocre 2.0
Pros: Nothing, unfortunately.
Cons: The staff in the dining room ruined out experience. They were not attentive and made us feel as if they did not care about our experience.
Excellent 9.7
Pros: Very friendly and helpful front desk staff. Clean comfortable room in a great location.
Okay 4.8
Cons: I didn't like that I was sent to the wrong room and then given a new room and when I arrived at the second room the keys didn't work. I had to go back and forth to the counter 3 times and had multiple long lines to wait for. I also didn't liked hat because of the 45-60 minute trying to figure out my room I was delayed from our Valentine's Day dinner. Was very embarrassed on what should have been a romantic evening. Thanks.
Good 7.7
Pros: Educational
Cons: Rained out all weekend
Excellent 10.0
Pros: Went to St Augustine for a wedding with my wife and our 21 year old son. From the moment we arrived we were welcome with a friendly smile and later in the evening we stopped at the beautiful bar for a nightcap and met a friendly, professional and knowledgeable Bartender. The accommodations and food were fantastic. Will definitely comeback
DoubleTree by Hilton St. Augustine Historic District - St. Augustine
Rated no. 6
8.3
Excellent 8.3
Based on 346 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
8.8
Overall 8.1 Excellent
Based on 691 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
8.8
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
9.6
Cleanliness
8.4
Comfort
8.5
Location
8.4
Services
8.3
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.4
Comfort
8.3
Location
8.1
Services
7.9
Staff
8.6
Cleanliness
8.8
Comfort
8.6
Facilities
10.0
Location
8.7
Services
8.2
Cleanliness
8.3
Comfort
8.6
Location
8.3
Services
8.2
Staff
8.8
Cleanliness
8.2
Comfort
8.2
Location
8.1
Services
7.6
Staff
8.4

Excellent 9.0
Pros: all good. staff excellent, clean room, courteous reception. very nice atmosphere, helpful people in office,
Cons: all good
Poor 1.0
Cons: never cleaned our room
Excellent 10.0
Pros: Very accommodating staff. Great breakfast. Very clean.
Cons: Just need to fix the hot tub. We were able to use the hot tub next door with their sister hotel.
Good 6.0
Pros: Staff were very accommodating
Cons: The pool was out of order, but,,, on a positive note the hotel made arrangement for guests to use the neighboring hotels facilities.
Excellent 10.0
Pros: Locatiom and cleanliness
Cons: NO
Poor 1.0
Cons: Filthy. If I could upload pictures I would.
Poor 1.0
Pros: The staff was friendly, kind, and helpful.
Cons: The floors in the room were FILTHY, which was disappointing because I read a specific review before booking that stated the room floors were clean (I have a toddler so clean floors are important to me). Much bigger issues as well.
Excellent 8.0
Pros: It was close to everything. The staff was very accommodating and as helpful as they could be with our problems. The rooms were pretty clean and the beds were comfortable.
Cons: The only problem we had was that our air conditioner wasn’t working on the first night. He came in to check it, but couldn’t do anything, and there were no other rooms available to switch to. But the next day there were rooms available, so they switched us. So the first night was not very comfortable because it was pretty warm in the room...not terrible, but not great either. The rest of our stay, after switching to another room, was good. Except the fridge in the new room didn’t keep our stuff cold, like the other fridge did. I only wish there was some kind of compensation or discount for the first night since our AC was not working, and it wasn’t very comfortable.
Excellent 10.0
Pros: Friendly staff comfortable rooms
Cons: Nothing
Excellent 10.0
Pros: They staff was amazing. We left some stuff in the room when checking out and they gave us a call to let us know and even packed it up so it would not get damaged. Would very much recommend to others
Cons: Nope
Excellent 8.0
Pros: The staff was friendly and helpful. The bed was very comfortable. Parking was an issue.
Cons: It's a long half-hour walk to the part of town where you want to be. If you drive in, you could lose your parking space for the night and have to park on the street.
Excellent 8.0
Pros: No rugs. It was clean.
Cons: No
Okay 5.0
Pros: The front staff was very polite.
Cons: The mold on the ceiling in 3 different areas.
Excellent 10.0
Pros: Great Customer Service and clean room. Good locations to explore St. Augustine.
Excellent 9.0
Pros: Nice room. Exhaust fan in bathroom. The man who checked us in, I believe was office manager, was super helpful and friendly.
Cons: Loud people next door and killed a baby cockroach in the bathroom.
Good 6.0
Pros: Clean
Cons: The pool did not work, a necessity for health maintenance and one of the reasons we booked there. Guests were told to use the pool at the adjacent hotel. Front desk employees were aloof and not very interested in guests.
Mediocre 2.0
Pros: The staff
Cons: The photos on the website are misleading and not showing that it¿s just a motel with a renewed lobby. The rooms smelled like cigarette smoke and pinesol. It should not be categorized as a hotel but a cheap-look motel.
Excellent 9.0
Pros: Nice beds and pillows, Shower was nice. TV had many channels. located fairly close to downtown St. Aug.
Cons: Parking lot was really crowded.
Excellent 8.0
Pros: Check in was easy, front office staff were nice and helpful. The room was very clean and large. Chose a second floor room which was better because the car lights didn¿t affect. There is parking but it can get crowded it hotel is fully booked.
Cons: Since it has a common corridor there is always sound from people walking by. One cannot open the curtain due to privacy issues.
Excellent 10.0
The rooms were clean and the beds were AMAZBALLS!! The pool was clean and the hot tub was HOT!! But it was perfect after all the walking around the historical area of St.Augustine....lots to see and sooo much to do! Plan for a couple of days and pay for the parking. Great place to stay!!!!
Excellent 10.0
Cons: Parking was to small and water pressure in shower was to low
Okay 4.0
Pros: El hotel relativamente cerca del centro,mi habitacion tenia peste a perro mojado,le falta creatividad en la decoration interior,la piscina vacia,el famoso desayuno era un Platano o una manzana,para mi esta muy cara la habitacion
Cons: El hotel relativamente cerca del centro,mi habitacion tenia peste a perro mojado,le falta creatividad en la decoration interior,la piscina vacia,el famoso desayuno era un Platano o una manzana,para mi esta muy cara la habitacion
Okay 5.0
Pros: Comfortable beds
Cons: Thought the price for the room was high. Small room, not really clean.
Good 7.0
Pros: Renovated room but
Cons: front door lock not working, clean smell but the bed head board was covered with fingerprints and handprints. The location on main road and next to a busy train track resulted in a noisy environment that wake me up several time during the night.
Good 6.0
Pros: Price
Cons: The room was not very clean. Something sticky in the floor. Bathroom sink not cleaned well. Pajamas left in bathroom from last guest I assume. Lame to go breakfast.
Mediocre 2.0
Pros: Nice clean rooms, updated furniture
Cons: thin walls. Heard a brawl in room next door and into parking lot from 3am to 4am, multiple cuss words
Mediocre 2.0
Pros: The front desk was informative and nice.
Cons: Need to be cleaned. The floor was dirty, not swept or mapped, the towels had hairs in them, the room smelled of mold. I'm glad I only stayed one night. Cheap hotel, but still not cheap enough.
Good 7.0
Pros: Fantastic guest service by the staff, good location for the price, room was updated and had a mini-fridge.
Cons: The bathroom was kinda gross, kept finding little hairs all over the floor and shower and the wall under the towel rack needed to be wiped down.
Excellent 8.0
My friend and I stayed at this Best Western for 5 nights and found it comfortable as well as affordable. Comfortable beds and pillows. Enough towels and clean. Bathroom could have a door between commode and walk in shower area. A door separating the area would provide privacy for each person and allow two people to get ready simultaneously. Also, the closet is in the bathroom, which was different. The breakfast was fine with a wonderful yogurt machine with several delicious toppings available. I enjoyed the prepared, hot oatmeal on the weekdays. Eggs, potatoes and sausage/bacon each day with several breads to select from. Good coffee and tea available. Close enough to downtown to walk within 20 minutes. Not too far from the first trolley stop on the Red Line Tours. Venetia at the desk was very helpful and kind. All my requests were provided in a nice fashion. Asked for another luggage rack and extra blankets . I would stay again at this hotel .
Poor 1.0
Pros: nothing
Cons: Everything - it was dirty and looked nothing like the pictures online!!!
Good 7.0
Pros: Very reasonable price point
Okay 5.0
Cons: Room was damp. Sheets and bed spread were moist. Not enough parking, and when we did find a place to park was not close to room.
Mediocre 3.0
Pros: The room overall was clean.
Cons: The room was not sound proof at all and you could hear everything and anything outside. It was hard to sleep.
Mediocre 3.0
Pros: Clean and safe...
Cons: Outside a/c cover was hanging off kilter, bathtub spout was badly caulked, other caul work was poor, a/c was noisy, a shelf in the bathroom was flimsy...
Excellent 9.7
Pros: Remodeled rooms, very clean, staff was exceptionally kind, beds were comfy, location was good. Took a quick shuttle to the historic district, but for the price it was worth it.
Cons: One thing - I just wish there was a safe in the room.
Good 6.0
Pros: The breakfast was great!
Cons: The first night we checked in we had no water. Apparently a pipe burst, but no one told us that upon check in
Excellent 9.7
Pros: Rooms were quiet and well kept. They cleaned the rooms well and the small things made it enjoyable, like the breakfast and chocolates on the bed, the microwave and fridge were very convenient, as well as cable, the blow drier, and iron/ironing board.
Cons: Not really walking distance from the historical city, but not far in the car.
Good 6.8
Pros: Brakefast
Excellent 8.0
Pros: The room was exceptionally clean, beds were extremely comfortable, and breakfast did not disappoint.
Cons: Just wish that it was a tad closer to the center of St.Augustine.
Excellent 9.3
Pros: Customer service was wonderful. Rhonda was very helpful in acquiring our tickets for the cruise and the ghost tour. Breakfast was fantastic!!! Pool and Jacuzzi was very much appreciated by our youth group. Parking was exceptional. Easy to find and close to all the events.
Cons: Carpet could use updating.
Excellent 8.0
Pros: Location and helpful staff,
Cons: Wi-fi drops out a lot. Breakfast area inadequate.
Best Western Historical Inn - St. Augustine
Rated no. 7
8.1
Excellent 8.1
Based on 691 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
9.2
Location
8.6
Overall
9.2
Overall 8.0 Excellent
Based on 1,334 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
9.2
Location
8.6
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.6
Cleanliness
9.6
Comfort
9.2
Facilities
9.6
Location
9.6
Overall
8.8
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Overall
10.0
Services
8.2
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.0
Staff
9.1

Excellent 10.0
Pros: Very clean, reasonably priced, friendly staff, I will highly recommend your hotel.
Excellent 8.0
Pros: Good location.
Cons: Breakfast at Barnicle Bill's was very poor.
Good 7.0
Pros: No breakfast. Location okay. We parked in handicap but someone marked our car from the back quarter panel to the back passenger door and dented it in several places. Our first debts/dings on the 2 year old car. 😢😩
Cons: As above.
Okay 5.0
Pros: Price, location, Lakeisha.
Cons: Great check in. Even gave me a 1pm early checkin. So appreciative as I had drove 14 hours. Lakeisha was awesome. Hotel room was…semi-clean (an ant or 2 and a few strands of hair in the shower). The night staff…Sashene (I’m sure that’s spelled incorrectly)…I called down to ask for towels and a blanket and her response was “I mean you can come down and get it”. I said “ok I can do that, I’ll be there in 5 mins”. I went down, and not only were the towels and blanket not ready, she had an attitude getting it. When I was having problems getting into the doors at night because my card wasn’t working. She literally stared at me, didn’t come around to ask if it was the card. When I finally got the light to flash green (aren’t those the worst?) and entered…she didn’t even say hello, welcome, nothing. Daytime staff…so great. Please retrain nighttime staff and do a cursory clean check. If you need somewhere just to stay for low…I recommend. If your looking for nice all around staff…hard pass.
Excellent 10.0
Pros: Convenient location to shops and restaurants
Mediocre 2.0
Pros: It is modern and new, and the room was what we expected. The beds and linens were very nice.
Cons: Disrepair. The elevator is broken. The ATM is out of order. The ice machine is broken. The cafe/bar was understaffed both times we tried to visit. At night, the bartender was having some sort of crazed fit. At breakfast, every table was empty and dirty.
Poor 1.0
Pros: Nothing.
Cons: The floor of the room was beyond dirty. They made my socks black, it was unreal. Extremely expensive weekend rare for not even providing breakfast for free. No maid service at all, had to go to lobby to ask for more towels. What exactly are customers paying for? A filthy room for 2 days for almost $600. Seriously?!
Excellent 10.0
Pros: Nices I've been in
Cons: All great!!
Excellent 10.0
Pros: All positive experience... 0 to complain about... like to do it all again ¿¿
Excellent 8.0
Pros: Location and price were great. Convenient and quiet.
Okay 4.0
Pros: Lobby was neat and staff members were nice
Cons: There were bugs on the ac unit and roaches on the walls
Excellent 10.0
Pros: Can't beat the location. The staff was great and the onsite restaurant was very good. We had breakfast and dinner and for the amount of food we got it was not expensive.
Excellent 10.0
Pros: The staff and the cleanliness of the hotel!
Cons: The doors leading to the parking lots didn't work. Going out was no problem, but coming in was next to impossible.
Mediocre 3.0
Cons: This hotel is listed under ¿dog friendly¿ but failed to tell me there was a fee of $75 plus $35 each day for having my dog there. I would not stay here again.
Excellent 10.0
Pros: everyone was very nice. The attractions we saw were all within walking distance.
Cons: My only complaint was the raw sewage smell. It was really bad at times. Someone should look into it.
Excellent 9.0
Pros: The front desk clerks were very friendly and personable everyone was the maintenance guy who helped with the safe and the maid's were very nice and helpful
Cons: No, our stay was easy and comfortable
Okay 5.0
Pros: Location
Cons: Dirty old hotel with poor customer service
Okay 5.0
Cons: There was one server for breakfast waiting on 30. Big cluster F.
Excellent 10.0
Pros: Extremely helpful staff and very pleasant. Room was extremely clean and very comfortable. Restaurant had a limited menu but food was very good.
Cons: Just that they needed more servers. But understand that there are a lot of places needing help these days after the pandemic. The staff that were there were very pleasant.
Excellent 9.0
Pros: THE FACT THE PLACE WAS FULL OF TRAINEES AND EVERYTHING STILL WAS FANTASTIC.
Cons: THE RESTAURANT'S MENUE WAS SAD. AND THE PRICES WAY TO HIGH FOR THE PRODUCT. AND STILL THE TRAINEES WERE THE BEST!!
Excellent 8.0
Pros: How close it was to attractions.
Cons: Na
Good 6.0
Pros: Location was the reason for picking this hotel, was not a centrally located as we thought.
Cons: We were disappointed. Expected more for this price. Hotel was very average, nothing special. Very old, kept up fairly well, but not even nice aesthetics. Floors in rooms were dirty, children's feet black within minutes.
Mediocre 3.0
Pros: Quick to check in, staff was knowledgeable.
Cons: Room had dirty q-tip on floor and hair in bed. Noise until 3am. Pool next to room very loud can hear the even the water splashing outside.
Good 6.0
Pros: convenient location where I had attend.
Cons: Hard mattress and roaches crawling on glass door to closet.g
Good 6.0
Pros: Location
Cons: Not very clean, uncomfortable bed, terrible water pressure and broken bathroom faucet
Excellent 9.6
We really liked this hotel, is close to historic town, very clean and well stocked. Definitely will stay here again on our next visit to St Augustine.
Excellent 9.6
Location on busy street for quick arrival and departures. Close to St Augustine's historic district. Nice clean hotel with pool, restaurant with great/friendly chef and staff is informed and friendly. Very nice hotel.
Good 6.0
Pros: Great location and kind staff.
Cons: The room was a dark and dated. The bathroom was a dingy and has a poor layout.
Excellent 10.0
Clean & comfortable
Good 6.0
Pros: location
Cons: hotel is mainly outdated
Okay 4.0
Pros: The location was the best thing about this hotel because it was approximately three quarter of a mile from downtown. You are close enough to walk to the downtown area.
Cons: The shower faucet need replacing. The flow of water was like standing in the rain and was very slow. We were not happy about this. Other than that, the hotel was cleaned and the staff was friendly.
Okay 5.0
Pros: Nice antiques places in within walking distance.
Cons: Air conditioned was super low and there was no way to fixed or turned off. No sidewalks on sebastian street, that connects to main street.
Mediocre 3.0
Pros: The cleanliness of the room and facility. The front desk person who was on during the 2nd & 3rd day of our stay. I'm sorry I didn't get her name. She was respectful and accommodating.
Cons: Wrong info on the website. Wrong info and not enough info from the person encountered at registration. Since their restaurant was closed when we got there (it was advertised as open for dinner) we at least expected the hotel to offer a close dining list
Poor 1.0
Pros: Location
Cons: Our room wasnt cleaned at all.no pre pkg brfst.. The price should be lowered since theres no brfst. No cleaning services. You need to drive everywhere for food..makes it inconvenient with small kids. The pool area was filthy
Okay 4.0
Pros: Location was ok
Cons: The paint was peeling from the walls in the bathroom, and room was very small. Mask wearing and social distancing was not being enforced.
Good 7.0
Pros: location. front desk helpful and kind.
Cons: My room was never cleaned up . Maid never took out the trash or straighten up the bed,
Okay 4.0
Pros: This hotel needs remodeled and I would consider it a 1 star. The mattress and pillows need replaced, the carpet is damp to wet and the tile looks dingy. There is a moldly, musty smell throughout, including the rooms that face the pool.
Cons: The first room we were given had an extreme oder of must and mold. I sprayed everything with lysol before we left the room and when we came back, the smell was still so strong. If I was not given another room, I would have left after the first night.
Okay 5.0
Pros: Location. Walking distance to historic downtown
Cons: I think 3 star instead of 3 1/2 would be fair. Breakfast and dinner not great quality.
Good 7.0
Cons: They charged me $500 after I left. Not sure why. Was never given a reason.
Good 6.0
Pros: clean and good breakfest
Cons: room smelled
Okay 5.0
Pros: Staff very helpful and pleasant
Cons: Shower large and very slippery
Good 6.0
Pros: The staff...very friendly.
Cons: The food menu is very poor and unhealthy. Nothing in the menu for vegans. Also, hotel needs upgrade. The shower's spigot was ready to fall down.
Good 7.0
Pros: Friendly staff. Convenient, free parking.
Cons: Inexpensive finishes.
Mediocre 3.0
Pros: Location
Cons: Lack of cleanliness
Poor 1.0
Pros: Nothing
Cons: Dirty. Ac not working properly bugs in bathroom. Bed uncomfortable. No hairdryer in room.
Okay 5.0
Pros: New TV and new linens
Cons: Bathroom was disappointing. Tiles in shower crooked and grout is dirty. Water pressure was poor.
Mediocre 3.0
Pros: Nice Staff, helpful!
Cons: First we did not get the room we payed for, then the available room smelled Very moldy and after we switched the room, the second room have had a nail file on the floor!
Mediocre 2.0
Cons: The room had water stains on the ceiling and smelled of mildew.
Poor 1.0
Pros: Terrible. Sewage ran out of the tub and flooring. They would not let men switch rooms.
Cons: Sewage ran out of my bathtub and flooring. Carpet was rotten
Excellent 10.0
enjoyable. clean, good dining options and friendly staff
Mediocre 3.0
Pros: Clean
Cons: I didn't get the room that i reserved
Poor 1.0
Pros: Nothing.
Cons: Entire experience turned horrible. Room not ready in time. 35+ min time to check in. Horrible, sock-like smell in hotel room. I chatted with online support about my numerous issuest, and to my surprise nothing was done to address any of the issues.
Mediocre 2.0
Pros: The elevator worked.
Cons: The room smelled. Went to a local store for air freshener. Believe the carpets need commercial cleaning or replaced. There was no breakfast whatsoever. There was only lobby coffee. Watered down. No decaf.
Poor 1.0
Pros: Nothing
Cons: Cargo train track right next to hotel
Mediocre 3.0
Cons: Didnt answer phone, fan in bathroom no work, second key to room no work, trying now to charge my credit card for what? Rip off for the cost.
Excellent 9.4
Pros: super clean!! fun, modern atmosphere! comfortable & beautiful room! great staff:) complimentary coffee & infused fruit water in lobby was always nice!!
Cons: it was NOT close enough to the 'historic district'!! $12 cab ride there & back:(
Holiday Inn St. Augustine - Historic, An Ihg Hotel - St. Augustine
Rated no. 8
8.0
Excellent 8.0
Based on 1,334 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
4.6
Location
8.4
Overall
4.7
Overall 8.0 Excellent
Based on 506 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
4.6
Location
8.4
Overall
4.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.1
Comfort
8.0
Location
8.3
Services
7.8
Staff
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
5.0
Overall
5.0
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.4
Staff
8.6
Cleanliness
8.4
Comfort
8.4
Facilities
4.0
Location
8.5
Overall
4.0
Cleanliness
8.4
Comfort
8.6
Facilities
4.0
Location
8.6
Overall
4.0
Cleanliness
8.2
Comfort
8.1
Location
8.1
Services
7.9
Staff
8.6

Excellent 10.0
Pros: clean and comfortable
Cons: no one in the office early in the morning
Excellent 8.0
Cons: Our room door would not lock unless you slammed the door very hard. Planned on letting the hotel staff know when we checked out. However, the hotel office was locked at 8:00 am on Monday morning when we were checking out. There was a sign on the front door (which was upside down), saying to ring the doorbell for service. BUT THE DOORBELL HAD BEEN REMOVED!! Managed to slide my room keys through a slot by the door.
Excellent 9.0
Pros: No breakfast was given.
Cons: No breakfast.
Excellent 9.0
Pros: Very modern room, very comfortable
Cons: A little difficult getting into the motel from the south side of Ponce De Leon.
Excellent 9.0
Pros: The room was very clean and comfortable. The mattress was very comfortable. The location was great!
Cons: The room didn't have a hair dryer.
Excellent 10.0
Pros: Good cuality for the price , very clean and very safe to whole family,thanks.
Excellent 8.0
Pros: Rooms are nicely renovated and spacious. Location is really good.
Excellent 8.0
Pros: The rooms are updated oh, the colors are great and bright, the beds were comfortable. There wasn't much road noise or people noise for that matter. Very family-friendly and great quality. staff went out of their way to help us to get a room 1st floor.
Cons: Just the traffic to get out onto the main road and then to get back into the hotel. Plenty of parking!
Excellent 10.0
Pros: Very clean
Cons: Outside appearance
Okay 4.8
the small town is super nice and cozy the hotel was not the best quality. Very old and not well kept.
Excellent 10.0
Pros: All new renovated hotel. Everything was perfect. much better than what we expected.
Good 6.8
Pros: Staff was very nice and helpful
Cons: Facilities were dated and room had a smell. Mattress was stained.
Mediocre 2.2
Pros: The phones didn't work. They were old disgusting and extremely dirty. The showers were filthy to the point where I had to shower with flip flops on and avoid touching any part of the bathroom. The icing on top is that it says continental breakfast and there is only coffee. I've stayed at motel 8 better than this.
Good 6.0
Pros: Minutes from Activities downtown. Price was reasonable. Room was clean but bathroom needs newer tile, sink and tub. Old rust stains in sink and tub. But, since we were out of the room most of the time we didn't care that much. Manager kept nagging us to check out before 11am so he could do the laundry. That was annoying. He nagged us 3 times. It was 10:15am.
Cons: Being asked repeatedly to leave before 11am ck out so he could do the laundry and clean.
Mediocre 2.0
Pros: Nothing rooms were dirty and beds were broken
Okay 5.7
Pros: It was inexpensive, had a great location and the staff was excellent.
Cons: The shower has low water pressure, with cracked tiles and the room was dated in general.
Excellent 8.2
Pros: location firm mattress/great sleep 1960's style
Cons: slightly tired feel
Mediocre 2.0
Pros: They had an ice machine
Cons: Keep looking ...
Rodeway Inn St Augustine - St. Augustine
Rated no. 9
8.0
Excellent 8.0
Based on 506 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
7.3
Location
8.5
Overall
8.0
Overall 7.9 Good
Based on 249 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
7.3
Location
8.5
Overall
8.0
Cleanliness
8.3
Comfort
8.5
Location
8.4
Services
8.2
Staff
8.9
Cleanliness
2.0
Comfort
8.0
Facilities
4.0
Location
4.0
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.3
Staff
9.2
Cleanliness
8.5
Comfort
9.0
Location
8.4
Services
8.1
Staff
9.1
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.3
Staff
7.9
Cleanliness
9.4
Comfort
10.0
Location
9.4
Services
8.8
Staff
9.4

Excellent 9.0
Pros: The staff was extremely friendly and the breakfast was delicious.
Cons: Requested our room to be cleaned both days to no avail. We aren't upset though as they gave us a partial refund and were very apologetic. Everyone is short staffed nowadays so we understand!
Okay 4.0
Pros: Location
Cons: Toilet needed repair, Toilet clogged staff gave guest a plunger Room had a bad smell Staff not always available
Excellent 9.0
Pros: great breakfast and service
Cons: Excellent service but only 2 handtowels and facecloths. Pool looked nasty
Excellent 8.0
Pros: Room was very clean; very good breakfast; staff very friendly.
Cons: Parking a little bit of an issue.
Excellent 8.0
Pros: Clean and staff was very nice and friendly. Especially the breakfast staaff.
Cons: Location was further away than I had hoped.
Excellent 10.0
Pros: The breakfast and the Server was beyond expectation. Very Clean and her gracious presence was much appreciated!!
Excellent 10.0
Pros: clean, organized, good breakfast & friendly staff.
Excellent 10.0
Pros: Good Location And A Secure Feeling
Cons: Parking
Excellent 10.0
Pros: A tasty breakfast with a variety of choices. Beds, and the bedding, were extremely comfortable. Friendly staff. And all facilities were clean.
Cons: With two double beds, it was a little small. It was awkward for two people to do anything at the same time.
Good 7.0
Pros: Staff and location were great.
Cons: Room had an extremely musty (moldy) smell. May have been due to heavy cleaning chemicals, but very evident!
Poor 1.0
Pros: The rooms were a good size and while it is definitely not within walking distance of the main tourist hubs, it was off a main road that was a quick drive in.
Cons: Extremely dissatisfied. Air Wick plugins used in every room, obviously to mask the strong odor of pet urine. Carpet felt sticky, bathroom dirty and entry door lock was rusty so didn¿t operate correctly.
Mediocre 3.0
Pros: great location to everything!
Cons: Needs many repairs and updates.
Excellent 9.0
Pros: Location in the historic district
Cons: The lack of security of an outside door adjacent to the parking lot
Excellent 10.0
Pros: cleanliness, location and friendliness of staff
Excellent 9.0
Pros: Dry clean all around
Cons: Tv controls were tough to figure out.
Poor 1.0
Pros: When we booked our hotel we were told it was in the historic district. It was not. We spent $--- for 2 nights and couldn't even get coffee at 9am. Not was there any breakfast which was advertised. Overall horrible experience nothing as advertised
Cons: advertised
Excellent 10.0
Pros: Breakfast was not given due to COVID19 thou it was a BIG BUMMER but of course 100% will come back HAMPTON INN is the best
Cons: Nothing!!!!!! My family friends always look forward in staying with you all Tom and the Manager are fabulous people to talk too I am bad with name I apologize in not mention him but I was greeted by him every day
Excellent 10.0
Pros: I ordered this room blindly with my phone on our way through town. I hoped it was ok for my travel partners, it was a cheaper option on the list. It turned out to be outstanding and exceeded our expectations in every way. Thanks to everyone involved!
Excellent 8.0
Pros: walking distance to historical center; backstreets, staff very pleasant, breakfast excellent, lobby with plenty of sitting room chairs, tables for guests to use to relax, play cards, watch tv; enjoyed pool, hot tub
Cons: booked for 2 seniors, 2 teenage grandsons; room only came with 2 queen beds no couch or chairs; explained, historical area minimum space; will ask next time, but spent time in lobby only to sleep in room
Okay 4.0
Pros: Very pleasant staff and convenient location for old city touring.
Cons: Room was not to Hampton Inn standards. Room was not at all like the pictures on their website. We came in at night and had no water for showers or toilet and there was not compensation offered or bottle water provided.
Okay 5.0
Pros: I liked the staff best.
Cons: I have stayed at several Hamptons and this one was the worst for wear and tear.
Mediocre 3.0
Pros: Not much
Cons: Nasty large amount of hair clogging shower drain smelled like sulfur and rotten eggs in room and toilet would not stop running.
Excellent 10.0
Pros: Beautiful room. Great location. Friendly staff. Nice breakfast.
Cons: There were not two pull out sofas.
Good 7.0
Pros: Directions to restaurants and attractions. The breakfast was very satisfactory.
Cons: There was nothing unsatisfactory.
Okay 5.7
Pros: The bed was comfortable. They had directv. The had breakfast options but not many healthy ones.
Cons: The toilet was leaking and running all night we woke up to toilet water all over the bathroom floor. They had the service room doors open everywhere. I know they do laundry and clean but I don't need to be standing by the door waiting for the elevator hearing the staff talking trash while they are folding sheets or seeing shelves of supplies as I accidentally turn the wrong way off the elevator. The pool was disgusting. There was cigarette butts everywhere and so many bugs in the pool I couldn't enjoy being in the water.
Hampton Inn St. Augustine/Historic District - St. Augustine
Rated no. 10
7.9
Good 7.9
Based on 249 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.0
Location
8.5
Services
7.9
Staff
9.2
Overall 7.9 Good
Based on 149 reviews
Cleanliness
8.4
Comfort
8.0
Location
8.5
Services
7.9
Staff
9.2
Cleanliness
8.3
Comfort
7.8
Location
8.5
Services
7.7
Staff
9.1
Cleanliness
8.5
Comfort
8.1
Location
8.6
Services
8.1
Staff
9.3
Cleanliness
7.7
Comfort
7.7
Location
8.7
Services
7.5
Staff
9.0
Cleanliness
7.9
Comfort
7.9
Location
8.3
Services
7.1
Staff
8.1
Cleanliness
5.0
Comfort
6.9
Location
7.5
Services
5.6
Staff
7.5

Excellent 10.0
Pros: Very clean and beds were super comfortable. The owner Kish( I think) was probably the nicest guy I have ever met. Very friendly and obviously cares about his place. Would definitely stay there again.
Excellent 8.0
Pros: Location was perfect. Room was clean and comfortable. Check-in was super easy, as I had prepaid.
Cons: Bathroom was kind of hot, lol.
Excellent 8.0
Pros: Perfect little motel. Its old but delightful.
Good 6.0
Pros: Good place , convenient very nice people
Cons: Coffee maker not clean , previous person left coffee bags in and was molded
Excellent 10.0
Pros: The staff was great, he even suggested a great restaurant for dinner. The room was very clean and it was not far from downtown.
Cons: I have no complaints about it. It was a good choice for price and location.
Excellent 8.0
Pros: The location was great. The faculty was very helpful sharing what good places to eat. House cleaning was good timing. The beach was close by. Walking distance to St. Augustine historical sites.
Cons: The towels can be bigger More storage Better coffee Better pillows and needs cover bed sheet Softer bed needs more padding. My husband loved the hard bed. Pool walls needs to be scrubbed but the water was nice and clear. Needs washer and dryer
Merida Inn & Suites - St. Augustine
Rated no. 11
7.9
Good 7.9
Based on 149 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
6.0
Food
10.0
Location
8.9
Overall 7.8 Good
Based on 3,041 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
6.0
Food
10.0
Location
8.9
Cleanliness
5.1
Comfort
5.4
Facilities
4.5
Location
8.2
Overall
5.3
Cleanliness
2.5
Comfort
4.0
Facilities
3.3
Location
7.5
Overall
4.2
Cleanliness
8.1
Comfort
8.1
Location
8.9
Services
7.9
Staff
8.5
Cleanliness
2.6
Comfort
5.3
Facilities
5.3
Location
6.6
Overall
5.0
Cleanliness
6.8
Comfort
6.5
Facilities
6.3
Food
10.0
Location
8.1
Cleanliness
8.3
Comfort
8.2
Location
8.8
Overall
7.3
Services
7.9
Cleanliness
8.2
Comfort
8.2
Facilities
9.5
Location
8.9
Overall
9.5
Cleanliness
8.3
Comfort
8.1
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Location
8.8
Services
8.0
Staff
8.5

Excellent 10.0
Pros: Accommodating staff. very friendly. clean room. comfy bed and very quiet.
Cons: nothing. Everything was great
Excellent 8.0
Pros: The location is great! The room is clean and the bed is comfy!
Mediocre 3.0
Pros: Breakfast was provided
Cons: The floor was so dirty that our feet turned black when we walked from the shower to the bed. We told them at the front desk. We got extra towels to walk from the bathroom to the bed so we wouldn’t have to put dirty feet in the bed. They mopped the next day but it was not much better.
Excellent 8.0
Pros: The location was great, the room is updated and modern. Very roomy. The TV was the only short fall. And free parking
Cons: The TV channels were the very bear minimum. We wanted to stay more nights here, but the TV had only a few channels and nothing to watch in the evenings. We switched hotels just because of the TV. Too bad.
Mediocre 2.0
Pros: location
Cons: The room was dirty. The floors were filthy- my feet were black. Bed was so tall I had a hard time getting into it and was rock hard.
Mediocre 3.0
Pros: Location was ok - just at the end of historic section. Staff was very good!
Cons: Room needed TLC. No closets and we had a deluxe room!!! We were awakened in the early morning by a strange noise that sounded like an animal in the wall - we were told it must have been a raccoon digging in the rubbish near the kitchen. The breakfast was less than desirable! Ice maker was broken!
Good 7.0
Pros: Clean and within walking distance of most everything.
Cons: Very outdated and the pics on the site hide that well. There is a wall unit air conditioner that was very load, seal around the door was poor, so everything was either blowing in or out of it. The beds were hard and lumpy, so it took is getting getting out and walking around around just to loosen up our backs and necks.
Poor 1.0
Pros: Staff was nice but hotel was horrible. Do not stay here!
Cons: I felt unsafe in this hotel. The doors didn¿t fully clothes, the safety lock didn¿t work, rooms are falling apart, faucets loose and just overall horrible. They charge way too much to be this bad!
Excellent 10.0
Pros: Clean, quiet, comfortable.
Excellent 10.0
Pros: Location & Staff
Excellent 9.0
Pros: Remodeled rooms, clean! Hotel staff friendly and courteous!
Cons: N/A
Good 6.0
Cons: Room wasn't as big as pictures made it out to be. Didnt feel safe as you could see daylight thru seams of the door.
Good 6.0
Pros: Staff was great. Pictures are always better than in person. It was ok, but I would not stay here again when visiting St. Augustine.
Cons: Breakfast situation. Definitely not enough room. Staff was very friendly.
Mediocre 2.0
Pros: Trolley stops in parking lot and tickets can be purchased in lobby. Check in/front desk staff pleasant
Cons: Dirty room upon check in. Pool closes too early.
Good 6.0
Pros: Location, staff
Cons: breakfast, internet (no wifi was available in the room), buildings exterior in need of attention (painting, small repairs etc)
Good 7.0
Pros: It was about a mile from downtown and we were able to walk to most places.
Cons: The walls are so thin! We could hear the people next to us in the morning and at night! Plus their TV was on all day.
Excellent 9.0
Pros: Great location for access to historic downtown. Pleasant staff. Clean room.
Cons: Breakfast left a bit to be desired. Not appetizing. The server was so nice, though, and aimed to please.
Mediocre 3.0
Pros: Waiting on my refund
Excellent 10.0
Pros: The convenient location to everything.
Okay 5.0
Pros: How close it was to everything.
Cons: Every time we walked in the room there were roaches.
Excellent 9.2
The young lady at check in was very efficient and helpful. She gave us details about “sights to see” locations at walking distance. She was knowledgeable, answered all our questions, and had an extremely friendly, down to earth aura. A different young lady at check out, was also very easy to work with. She made check out very simple and quick. Again, a very nice and personable young lady. Great experience.
Excellent 10.0
Convenient to all attractions, trolley stop right in parking lot
Excellent 10.0
Pros: Loved the location, price and experience.
Cons: The coffee was horrible. But the Dunkin is just a few blocks down the road.
Good 6.0
Cons: First room had bugs in it second room second was nice
Excellent 8.8
Breakfast is special, rooms are clean and the beds were comfy!
Mediocre 3.6
Not everything in St.Augustine is fun and functional. This tiny motel hasnt been updated in ages. We had noisy neighbors, a cramped bathroom and the sheets felt like tissue paper.
Good 6.0
Pros: Location is prefect and staff was very nice and helpful when needed
Cons: Some items were outdated but overall everything else was good .... had a pleasant stay would definitely book again
Good 7.0
Pros: The location
Cons: The room has no view and the Doors sound very loud when you close
Excellent 8.0
Pros: The hotel waa fairly close to attractions and walkable. The beds were comfortable and room was clean. Good breakfast options served.
Cons: Thin walls.
Good 7.2
Not the cleanest hotel but it is in a great location. Short walk to a lot of places and has a trolley stop in the parking lot. I would come back but with my own linens.
Excellent 8.0
Pros: Location. One story. No stairs.
Cons: Only one parking space available per room. Extra parking was $10.
Poor 1.0
Pros: The proximity to the historic district was good
Cons: The remodel of the room was like you hired your cousin who once worked a day with a contractor and now thinks he¿s a professional, the furniture was probably around before Ponce de Leon, in general it was not a place I would book again. Left a day earl
Excellent 9.2
Check in went very smoothly and was given a lot of information about the area including different means of getting around town. The suite was nicely appointed but did not have a dresser or a closet. A small coat closet was located in the sitting area with 4 hangers. Staff all were very friendly.
Excellent 9.0
Pros: The room was very clean and the staff was super friendly and helpful. It is also in a great location. Gorgeous mins walk from the Fountain of Youth and Jail & Store.We also bought hop on/ hop off trolley passes and there was a stop right in front.
Cons: The rooms were a little smaller than we are used to and closer to the street than I’d like but we felt safe The hot part of the breakfast wasn’t too appetizing but the bags and coffee and juice were great.
Excellent 9.6
Great hotel..... room was amazing.... all up to date .... 5 star room......
Mediocre 2.4
Instead of billing me for 2 consecutive days it charged me twice with to different prices. I had no choice on room that was wrong and the price was not accurate
Okay 5.2
Room we were stuck in was a dark dungeon down a hallway dark hallway. One chair in room to sit on (dirty) but we had to put suitcase on it. Luggage rack (dirty) for other small suitcase. Not enough room for 2 people to get by each other to get to bathroom. Found bathroom faucet leaking and towels stored underneath were soaked! Mgr. immediately sent two maintenance guys (not sure how they both fit in bathroom) Mgr did not have another room available. Faucet replaced while we went out on a tour, came back - new faucet, however, plumbing underneath was leaking worse and had soaked the new towels! Pictures are deceiving. Courtyard was where we sat. No other vacancies so we stayed one night and then left!
Excellent 10.0
Right in the heart of the action. Walk to everything
Excellent 10.0
Pros: It was a very clean and quiet place to stay. The room looked newly remodeled and had the tallest ceilings I've ever seen in a hotel room! The trolley stops on the property which was a bonus. The facility is very well lit and I felt completely safe.
Cons: Not one thing. It was beyond expectations!
Good 6.0
Pros: Location
Cons: I asked for a larger room and was told they are all the same. However pictures show they are different.
Excellent 10.0
Cons: Breakfast was excellent. Need to improve the cable system
Poor 1.0
Pros: Lovation
Cons: The room detail was false the king Deluxe suite did not have a spa tub apparently that does not exist in their hotel. The staff was not helpful at all it was too late to cancel reservations even though the room description clearly stated spa tub.
Excellent 8.0
Pros: It was nice enough for a few days
Cons: The room was clean but could've been cozier,less sterile.
Excellent 9.7
Pros: Great staff, nice room. Quiet. The tree was my favorite part though.
Cons: The breakfast offering. No syrup for pancakes and pancakes cold. Eggs did not need whatever was meses in them.
Good 6.0
Pros: Close to the attractions
Cons: Hard bed and heavy construction in other part of hotel across from our room.
Poor 1.0
Pros: It was in the center of the historical district. Breakfast staff helpful, new breakfast room much cleaner, second day opened.
Cons: Sink plugged, backup remained in sink constantly, disgusting, sink all rotted, complained twice to deaf ears., mold along ceiling,floors filthy. Bathtub very old and rotted, lined with a covering gross to stand on!
Mediocre 3.0
Cons: Room was advertised to have spots hub in room no tub only stand up shower that was hard to close bed hard as floor unable to stay asleep due to noises in hotel room constantly
Good 6.0
Pros: Location
Cons: Room was a little dirty. Hair in the tub and mold in bathroom ceiling.
Poor 1.0
Pros: Location, close to attractions. The woman who maintained the breakfast area and the maintenance man who fixed the towel rack were very nice.
Cons: The room was filthy, we were right outside the main lobby and the staff hung out right by our room smoking and talking. The shower leaked all the time and was disgusting. Our feet were black if we walked barefoot. I'll never stay there again.
Mediocre 2.0
Pros: Location
Cons: Carpet was dark from dirt. Feet became black on bottom from walking on it. No room cleaning after first nights stay. Had to call for clean towels. Room coffee was never replenished. Leaves that blew in the door were never removed.
Okay 4.8
Pros: The staff at reception was very nice and helpful
Cons: The room and bathroom were dirty and dingy and we found several bugs in the room.
Good 7.0
Pros: Location
Poor 1.0
Pros: proximity to historic sites
Cons: very old and dirty,the floors were filthy,there was mold in the ac vents,the ceiling had leaks and tape over it ,the walls was dirty .the bed sheets was torn and falling apart.
Mediocre 3.0
Pros: Location and staff helpful the rooms were dingy dirty and they were tearing up the parking lot right in front of our room to put in a new sewer pipes so we had jackhammering going on in the morning
Cons: Condition of the room Construction around it breakfast what's below average
Mediocre 2.8
Pros: Location
Cons: To small the space for breakfast, cleanliness of the bathroom, the bath was with mold
Okay 4.0
Pros: Good location. Bed was comfortable.
Cons: It had a dingy feel to it. Carpet was ripped and coming apart near the bathroom entrance. Shower tub was discolored. Only two electrical outlets near the bed for chargers laptops, both outlets occupied by clock radio and lamp
Poor 1.0
Pros: The location was great, was able to walk to most everything.
Cons: This hotel bathroom was filthy. The floor hadn't been swept it cleaned, there was hair and dirt all over the floor.
Poor 1.0
Pros: Within walking distance to attractions.
Cons: Never staying here again! The rooms and my room smelled like mold, was dirty, there was stains all over the walls, the ceiling looked like it was falling down, the bathroom was dirty, there was NO HOT WATER for a shower and the tub got clogged!
Good 7.0
Pros: Location. Plus a wonderful breakfast.
Cons: No hot water upon arrival in the shower/sink. Nor next day in the a.m/mid morning before checkout, Definitely not planning on staying there ever again. Will not recommend to my family nor my friends.
Okay 5.0
Pros: It was close to everything.
Cons: Lots of little black bugs in bathroom, told office and they didn't seem to care. Cigarette burns on my blanket, sheet with a hole, stain on carpet, had to ask for towels because there were none in room when we got there
Mediocre 3.0
Pros: It had the tours train stop at this location.
Cons: The rugs were fifthy dirty they need a good shampoo. Our shower had no stopper in the tub., be prepare to wear your flip flops in the shower. The air conditioning worked great. We wont be booking here again.
Mediocre 3.0
Pros: It was close to down town.
Cons: Check in person not friendly. We had to change one room because the smell was so bad. One room had dirty sheets. We will not be using this motel again.
Poor 1.0
Pros: Nothing
Cons: Dirty
Okay 4.2
Pros: The location was great. Walking distance from the heart of town.
Cons: We chose this place based on the location, the free breakfast, and the free wi-fi. The location was great. The breakfast was horrible, and the wi-fi didn't work. I wouldn't stay here again.
Excellent 8.0
Pros: Perfectly fine for a place to crash while enjoying St Augustine. Good location, easy walk to historic downtown bars and restaurants. Good Value for what we paid.
Cons: Everything could us an update.
Excellent 10.0
Pros: I really really liked the staff! The little chick at the front desk was so nice and funny! Plenty of parking. The trolly comes around and walking around was nice.
Cons: The breakfast in the mornings are nice, but could be a little better. The shower towels were kinda rough.. That was weird.
Good 6.8
Cons: Bath tub was stain and very dirty, Bathroom was in very poor condition. Maybe a 2 star.
Good 6.5
Pros: Location
Cons: Room was in need of a remodel and a deep clean.
Okay 5.4
Pros: The lady in the reception was very nice and helpful, location was great and the trolley stop helps a lot.
Cons: Not so clean, the carpet was in awful condition. The bathrooms need some serious update. A tall person wouldn't be able to use the shower because it's way to low. The pool is small and not so cozy area.
Excellent 9.1
Pros: Close to all attractions plus it was a red trolley stop which was great.
Okay 4.0
Pros: Location
Cons: At the rates we were paying we were not expecting much beyond a good location, but this hotel managed to disappoint nonetheless. My daughter was playing with some toys on the floor for about 10 minutes when we realized that her feet and pajamas were stained black by the dirt and soil on the carpet. Our bare feet were also black. The shower was equally stained with black streaks and the shower fixtures were held in place, barely, by caulking. One of our rooms, which were posted as non-smoking rooms, also wreaked of cigarette smoke upon arrival. We would not recommend this hotel to anyone.
Okay 4.3
Cons: Very dirty facilities. The rug turned our socks filthy. I would never stay here again
Villa 1565 - St. Augustine
Rated no. 12
7.8
Good 7.8
Based on 3,041 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.9
Facilities
7.8
Location
8.2
Overall
8.0
Overall 7.8 Good
Based on 367 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
7.8
Location
8.2
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.8
Comfort
7.7
Location
8.2
Services
7.6
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
8.3
Overall
8.4
Cleanliness
8.2
Comfort
8.1
Location
8.4
Services
7.7
Staff
8.9
Cleanliness
7.4
Comfort
6.9
Facilities
8.0
Location
7.5
Overall
8.0
Cleanliness
8.3
Comfort
8.1
Facilities
5.0
Location
8.4
Overall
5.0
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
7.9
Staff
9.2

Excellent 10.0
Pros: Always talking with the staff. They are friendly and courteous. Love staying there.
Cons: N/A Everything was great.
Good 7.0
Pros: Owner is very kind,friendly. Rooms a dated but very clean.
Cons: The bright light outside the room.
Good 6.0
Pros: Air conditioner making loud noise internet keep disconnecting so we have no internet for the night mattresses or not very comfortable mattress was over large box spring was too small overall we were tired and we got some sleep
Cons: Staff was very nice
Excellent 9.0
Pros: We had an excellent reception. We loved the tranquillity of the area .. how well organized and very important the mutual respect between guests and the resort staff.. I recommend Travelodge Suite for couples and whole families.
Excellent 10.0
Pros: Clean! Extremely friendly staff. The floors are all hard, no carpet. Ac was cold. 2 miles from the historic area.
Excellent 9.0
Pros: Friendly staff ,good location and nice pool.
Cons: Mattress could be replaced. Needs curtains on bathroom window.
Good 7.0
Pros: Good
Cons: Price and location
Excellent 10.0
Pros: room was very clean. Staff was knowledge of the area.
Cons: Parking is very tight. Due to Covid-19 there is no breakfast.
Excellent 10.0
Pros: Convenient location
Cons: Parking situation
Good 6.0
Pros: The distance from the hotel to the “nights of lights” event was nice and close.
Cons: Very outdated and not enough parking.
Excellent 10.0
Pros: The customer service was excellent. Lady helped us out with showing us where to go for the night and she was a really nice lady and cared about our experience truly.
Cons: Not at all. Everything was great
Excellent 10.0
Pros: Clean, affordable
Poor 1.0
Pros: I did not like anything about this place.
Cons: I did not like this place.The manager was rough and the place outside was horrible.The price they charged me was did not matched with the service. The outside was not clean and looked like it was not clean in month.they offer breakfast and there were none
Okay 5.0
Pros: Bed
Excellent 10.0
Pros: Everything!
Cons: Keep up the good work!
Poor 1.0
Pros: This hotel had NO redeeming qualities
Cons: Absolutely filthy...bed linen not changed between guests. Black mold in the shower and kitchen areas. Free breakfast very limited
Excellent 10.0
Pros: The threesome with the guy in the lobby
Cons: Not the threesome with the guy in the lobby
Excellent 10.0
Pros: The owners were very nice and very clean.
Cons: Nothing
Excellent 8.0
Pros: The room was clean and in a good location. The staff was fantastic!
Cons: The 'continental breakfast' was really not very good at all, but that's not something I really care about. A large family might need that more. I mostly care about the cleanliness and staff!
Good 7.0
Pros: Close to everything , cheap compared to others in the area and the fridge / kitchenette was a nice feature.
Cons: Very uncomfortable beds and dirty carpet !
Travelodge by Wyndham Suites St Augustine - St. Augustine
Rated no. 13
7.8
Good 7.8
Based on 367 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
8.7
Location
8.1
Overall
8.5
Overall 7.7 Good
Based on 2,703 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
8.7
Location
8.1
Overall
8.5
Cleanliness
10.0
Comfort
9.6
Facilities
10.0
Location
9.3
Overall
9.6
Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Location
9.0
Overall
8.5
Cleanliness
8.0
Comfort
7.9
Location
8.2
Services
7.7
Staff
8.5
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.2
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Facilities
8.1
Location
8.1
Overall
7.8
Cleanliness
8.1
Comfort
8.1
Location
8.0
Overall
8.0
Services
7.7
Cleanliness
8.3
Comfort
8.1
Facilities
6.0
Location
8.1
Services
7.8
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.3
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.3
Services
8.1
Staff
8.5

Okay 5.0
Pros: Location and having a fridge and microwave oven.
Cons: The room, even the bed were so very damp and musty. I felt like wringing the dampness out of the bed linens.
Excellent 10.0
Pros: loved it
Cons: nothing at all
Good 7.0
Pros: The room was clean and neat staff was extremely helpful and friendly.
Cons: Didn't like the parking situation in front of my hotel room right behind a Mexican restaurant watch Cars back out of a very narrow one way.
Good 7.0
Pros: Good area to stay for tours
Cons: Better service when we were checking in. One of our check in clerks completely ignored us for about 5 minutess while the other one was busy on the phone.
Excellent 8.0
Pros: Room was clean, staff was friendly , towels were great not your usual hotel towels very soft...good location, had a continental breakfast .. the only complaint is they should have instructions for the ac as it remote controlled and I had no idea what I was doing..and the pillows I didn't care for but overall we had a nice stay ...
Cons: Pillows and the AC unit...
Excellent 10.0
Pros: Breakfast. It is nothing to get excited about. Hopefully it is just COVID related and will improve.
Cons: Everything. The staff there is awesome. Friendly and ready to help
Good 6.8
No e the cupón the goods brin to me for the checking
Okay 4.0
Pros: Nothing
Cons: Parking, moldy unit, bathroom was dirty
Excellent 8.0
Pros: Room was clean but just a little on the shabby side. Door was difficult to open and close Continental breakfast was very lacking. Bed was comfortable and some effort has been made to update but not enough
Poor 1.0
Pros: They charged me $53 for not reason without my knowledge or authorization. Very disappointed
Cons: They charged me $53 for not reason without my knowledge or authorization. Very disappointed
Okay 5.0
Pros: Friendly/helpful staff
Cons: Overpriced for the room it's self. I would recommend the extra money/ drive for the hilton or such near world golf.
Excellent 8.0
Pros: Price and location
Cons: Blankets were moldy
Good 7.0
Pros: The room was large and cute--themed nicely for our beach trip. The staff was nice.
Cons: There was mold on the wall that affected our allergies quite a bit and the air conditioner had trouble keeping up.
Okay 4.0
Pros: Staff
Cons: Not a 3 star hotel. No discount. The sofa mattress was very dirty. The bed sheets were old.
Excellent 10.0
Pros: Location was great, staff was friendly and very helpful.
Cons: The morning breakfast was not as adequate as the first morning. No eggs or yogurt.
Okay 4.0
Pros: There are no carpet on the floor.
Cons: The train nose in the am.
Excellent 10.0
Our stay was great! Just a night out for the wife and I. Close to the old city, spacious clean room, and great staff! Couldn't ask for better.
Excellent 9.6
We arrived to find the A/C in our room not working well. We were given another room right away, no problem. The room was clean, the beds comfortable and tons of hot water. The ice machine by the pool was out of order, so we used the ice machine on the other side of the hotel, a short walk away. The floors are laminate, no rugs, which I liked. Fast food nearby, along with a Walgreens and CVS across the street. Busy streets, lots of traffic, but the rooms are pretty much soundproofed. About 1.9 miles away from actual downtown. We were pleased and enjoyed our stay.
Excellent 10.0
Pros: Great place good Price even with an extra day good people the young man from NY that worked that day very very good man nice to talk to the young lady that checked me in at night very helpful very busy doing the very best to keep all the balls moveing nic
Poor 1.0
Pros: Nothing
Cons: We left this motel because we did not feel safe. There was a pickup truck idling outside our room for awhile. Mgmt was not helpful . We went to another hotel.
Poor 1.0
Cons: Dirty rooms, mold in bathroom, sheets stained and hair in ¿clean¿ beds. Only one person available on staff. Received full refund and departed.
Good 7.2
Breakfast was poor and staff seemed like they never wanted to be there.
Good 7.0
Pros: location / price
Cons: sparse breakfast
Excellent 10.0
Pros: Staff was exceptional
Okay 4.0
Pros: Fairly close location to downtown...$8 Uber ride
Cons: Roaches in the room, not the sweetest service when checking in.
Okay 4.0
Cons: IT was a terrible breakfast. There was not coffee and just a few pieces of bread , a couple of fruit. The room smell old and moldy. This hotel should be a two star and not a three. It claims that is close to the historic center and it took us about 4
Excellent 8.0
Pros: The location is very easy to access other areas of St. Augustine.
Cons: The parking near the rooms was filled by restaurant patrons. We had to park across the street. The parking spaces are much too narrow and can lead to vehicle damage.
Excellent 10.0
Pros: We were treated with respect and staff was very professional. Everything was very clean and well maintained.
Cons: I requested handicap accessible room there was none available when we arrived.
Poor 1.0
Pros: Room smelled trash overflowing outside room. Cigarette ashtrays overflowing. Mini spilt a.c patched in with boards. Coffee pot not clean. It was not a very good experience for us.
Mediocre 3.0
Pros: It was a place to sleep
Cons: Yes, but mostly I felt the advertisement was manipulative. But you get what you pay for, even though I felt completely overcharged by the quality of my hotel.
Good 7.0
Cons: Was not a 3 star hotel.
Excellent 8.0
Pros: Nice and clean rooms
Cons: Other guest were very loud still at 2 a.m. Miss not having a real breakfast
Excellent 10.0
Pros: Nice staff and clean rooms. Handful of restaurant options around. Not a bad drive to the beach and tourist areas.
Excellent 9.0
Pros: Location to attractions and friendly staff
Okay 5.0
Pros: I had a room on street level
Cons: there were roaches and mold in the shower. I had two rooms and mold in both.
Good 6.0
Pros: The location was good, the staff were friendly, the room had been renovated, Starbucks coffee for the in room coffee maker, reasonably comfortable bed.
Cons: The renovation was a mixed bag, especially in the bathroom where there was considerable mold in the shower and the door was installed backwards. The hard surface floor is easier to clean but cold on the feet. Train noise several times during the night.
Excellent 9.2
The location is AWESOME! Took 2 minutes to get to the historical district by car. Our only complaint are the pillows, too flat. We would return.
Good 7.0
Cons: The breakfast was pretty much non existent, continental was a bag you had to ask for locked in the back. So, website is misleading as the restaurant it references is closed.
Good 7.0
Pros: The beds were comfy and the no carpet floor. Also ac temp was ideal
Cons: Our sink was clogged from the get go. That was a turn off. Other than that it was ok .
Mediocre 3.0
Pros: Staff was friendly
Cons: Mildew on curtains Room smelled Bed was uncomfortable and made loud clunking noise is if you moved on it. A/C unit had loud rattle, and made room damp
Mediocre 2.0
Cons: The room was humid, had cockroaches and very thin wall we could hear our very LOUD neighbors all night. Probably won't be back.
Mediocre 2.0
Cons: Old dirty bugs crawling
Good 6.0
Pros: Not a great place for the price. It’s a remodeled old hotel. They did a great job on the remodel and it’s clean. The Southwest decor in our room felt out of place. Cheap furnishings but the bed was comfy. I guess saint Augustine is all pr
Mediocre 2.0
Cons: They don't have baby cribs. I don't sleep all night because I have twins, and they sleeping in my bed instead in baby crib.
Poor 1.0
Pros: Very disappointed. The name of the hotel and exterior color has changed and we spent well over 40 min circling to find it. We had to stop and ask locals to helps us find the hotel.
Cons: We went into the room and underneath the AC unit the floor was completely flooded. The bathroom light flickered continuously. We decided to cancel our stay instead of getting another room. They charged my bank without my authorization and after canceling.
Mediocre 2.0
Pros: Not far away from downtown St. Augustine.
Cons: Breakfast was over cooked & they did not have any covers over the fresh fruit, and some of the silverware was dirty. The room appeared neat when we first arrived. The bathroom had built up dirt, as well as the sink.
Good 7.0
Pros: very cute place, friendly staff, & nicely decorated modern rooms.
Cons: 1st night, kept catching whiffs of feces on my side of the bed. I wouldnt say IT kept me up, but it didnt help in conjunction with our neighbors who kept the tv blasting till 2am both nights. Wouldnt be too bad if not for the thin in-room conjoining doors
Good 6.0
Pros: Location and staff was very friendly and accommodating
Cons: We had to ask for sheets for the pull-out couch.
Mediocre 3.0
Pros: The room was clean and ample in size. It had a refigerator and microwave. It served breakfast.
Cons: This is not a three-star hotel, more like a two-star motel similar to Motel 6 or the like.
Good 6.0
Pros: Hospital was great!
Cons: Free Buffett was inedible, we stayed there for five days ate breakfast there the first morning never went back.
Poor 1.0
Pros: Nothing this place is a 1 star hotel at best
Cons: Everything, we checked out 5 min after checking in.
Okay 5.0
Cons: We got an additional resort fee  of $8.47. 10 minute wait in lobby even though there were three staff. One serving another customer and two ignoring me.
Mediocre 2.0
Pros: Nothing. Breakfast was bad, location was terrible, no internet
Cons: There were no internet in hotel at all. They said there should be hair dryer but we could not find it. Hotel was just near the rail road. Every 2 hours train was making very loud noise. The breakfast was the most terrible one in my life amoung all hotels.
Mediocre 3.0
Pros: Staff very pleasant and helpful but didn't apologize for cold shower, etc. location pretty good. The photos throughout were very nice.
Cons: Shower temp was luke warm at best. Phone and lights by bed inoperable. Noisy traffic at night.
Okay 4.0
Pros: The staff were very nice, bed and pillows were comfortable.
Cons: None of the reviews I read mentioned the train that comes through starting at 2:00am and every 2 hours after - very loud!! The restaurant staff very friendly, the food was horrible and cold - they should do away for offering free breakfast.
Okay 5.0
Cons: The breakfast buffet was a disappointment. Food was cold and much of it needed replacing.
Poor 1.0
Pros: The wall AC units had tons of black mold my whole family got sick I complained to the front desk they would do nothing and there were no more available rooms anywhere in st Augustine. We are still sick on Christmas. I want my money back.
Cons: I am also certified in mold inspection for work and know what I am talking about I am considering suing if we don't get better soon
Mediocre 3.0
Pros: Nothing-The room we stayed in faced the main road and was noisy all night plus had a train passing first thing in the mornings. There were long black hairs on the floor and in the shower as well as on the bed! The fridge was loud enough to wake you up.
Cons: Hotel didn't have any rooms w/bath tubs - breakfast was a joke, the pancake machines didn't work and they had ONE four slice toaster for all the guests, which meant a 10 min wait to toast a bagel! We left a day early and no refund.
Poor 1.0
Pros: The staff and location.
Cons: The room was 78 degrees, smelling musty. There were yellow stains and hair on the sheets, the decorative pillows were filthy. Many of the towels were stained, one with visible makeup that was used. The toilet needed wiped all down the front.
Poor 1.0
Cons: The room had a horrible odor,there were two bugs by the bed, and a roach in the bathroom. I have pictures to prove it. I am requesting a full refund .
Poor 1.0
Pros: absolutely, unequivatibly NOTHING!!!
Excellent 9.4
Pros: Rooms were nice, and staff was friendly.
Cons: There’s a train track nearby which might really bother some people.
Excellent 9.4
Pros: The rooms are very clean, can park right outside your room. It takes about 45 mins to walk the approx mile and half to downtown, but you get to see so many of the sites. It was nice and quiet and the free breakfast was basic but good for what you pay for. There is an option to go to their restaurant but have to pay extra for this.
Cons: To start with, the welcome wasn't what we expected, but after a while, all of the staff were very friendly and accommodating. Thank you to all the staff for making our stay a pleasant one.
Excellent 8.5
Pros: Breakfast at the resturant was excellent.
Mediocre 2.0
Pros: not much
Cons: the rooms were dirty, setup poorly,
Excellent 10.0
Pros: Everything about Jaybird's Inn was great. Great room, great staff, great restaurant, great food, and great prices. I will start there again next time I'm in St. Augustine.
Cons: Loved everything.
Excellent 10.0
Pros: We traveled with a one year old... the staff were extremely helpful. The room was newly remodeled and nicely I might add. The a//c great, the location for our purpose was good, the restaurant next door was also a plus...breakfast super....warning if you order the pancakes....you will need a doggie bag.
Cons: Parking a little tight. Pool is adequate but small.Overall good.
Good 7.7
Pros: It was clean.
Cons: Some of the staff are not as nice
Excellent 9.7
Pros: I read many reviews before deciding on the Jaybird Inn. We were pleasantly surprised. The remodeled rooms were clean and comfortable, the beds were very comfortable and the staff was helpful.
Cons: Not really a walk to downtown
Excellent 10.0
Pros: The room was huge and recently remodeled. The staff was friendly and the room was clean. Great hotel!
Excellent 10.0
Pros: We weren't sure about Jaybirds when we pulled up. I had booked the room based on reviews and was surprised to find an old school motel. Boy, were our expectations exceeded!!! Helpful desk manager, nice clean room with local art photography on the walls and one of the best diners I've ever eaten at is attached! The bartender is very knowledgeable about the area. We continues our road trip up into the Carolinas and stayed at a variety of places, but jaybirds was my family's favorite!
Excellent 10.0
Pros: Friendly staff, especially Shirley. Priced right, good location, would definitely stay there again.
Excellent 9.3
Pros: The layout of the room is exactly like every other motel. But this is the only similarity the Jay Bird has with others. The entire motel has been renovated and it feels like it has been recent but I think they simply do a fantastic job at maintaining what they've done. The room was nicely tiled throughout with what looks like upscale tile and the decor or the wall which the beds sits at, helps make the room look very upscale. Just like something you'd find in New York or California. The bathroom is just as nicely renovated. A walk in shower the size of a tub with a "rain shower" type shower head placed nice and high for tall guests. I'm surprised they don't charge more than they do for these rooms. We would definitely stay here again and would recommend this motel to anyone!
Cons: The younger staff referring to me and other guests as "Buddy", instead of "Sir". I thought this as very unprofessional and not fitting to the standard the rest of the motel.
Good 7.3
Pros: Everything was good, nice place
Cons: Poor breakfast
The Flagler Inn - Saint Augustine - St. Augustine
Rated no. 14
7.7
Good 7.7
Based on 2,703 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
5.7
Food
3.0
Location
8.2
Overall 7.6 Good
Based on 2,024 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
5.7
Food
3.0
Location
8.2
Cleanliness
10.0
Comfort
2.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Location
8.4
Services
7.9
Staff
8.6
Cleanliness
7.5
Comfort
7.0
Facilities
6.8
Food
3.0
Location
7.3
Cleanliness
7.7
Comfort
7.7
Location
8.0
Overall
10.0
Services
7.5
Cleanliness
8.2
Comfort
8.1
Location
8.3
Services
7.9
Staff
8.5
Cleanliness
8.1
Comfort
8.2
Location
7.9
Services
7.5
Staff
8.6
Cleanliness
8.3
Comfort
8.3
Location
8.9
Services
8.1
Staff
8.8

Excellent 9.0
Pros: nice location, bed was comfortable, restaurant on site
Excellent 8.0
Pros: clean rooms, nice restarting and small car on property
Good 7.0
Pros: The price; friendly, helpful staff; clean, well kept.
Cons: Location was on US 1 on the front side and track tracks directly behind the bldg. Trains were brief but noisy. Large room was great, but no reading lamps by chairs.
Excellent 8.0
Pros: I love this place location is close to everything
Cons: the only complaint I have is the train is very loud and we have problems for sleep at night
Good 7.0
Pros: We got a king bedroom and it was very roomy,
Cons: The bathroom has small nats flying around and it looked like fleas, just in the bathroom, other than that it was good,
Excellent 8.0
Pros: location
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Awesome & Friendly Staff. hotel employee at the front desk was amazing, he was very knowledgeable of the area and treated us like Family. We never had an issue with anyone being rude , the house keepers were nice and anytime we needed anything it was
Cons: Nothing everything was great!
Excellent 8.0
Pros: The character and location of the hotel were great. The room was also modern and clean.
Cons: Noisy given that the train runs behind the hotel. We were on the front facing side of the hotel & that helps tremendously. The lighting is super bright in the hallways - great for safety however curtains didn¿t block light for sleeping which was tough.
Excellent 10.0
Pros: The staff are awesome, very pet friendly and very kind. Better experience than a 5 star
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING
Excellent 10.0
Pros: Location! Safe!
Good 7.0
Pros: Staff and restaurant
Excellent 10.0
Nothing fancy but very clean and had everything we needed. Excellent location! Walking distance to everything.
Excellent 9.0
Pros: The restaurant that is attached is awesome. Food was great and the service was very friendly.
Excellent 8.0
Pros: The restaurant in the lobby
Cons: Their is a train that runs thru the back every night
Excellent 10.0
Great service with very welcoming staff. Very informative about what to do in the City even provided a map. Dogs loved walking around the property even had a lil doggy area.
Poor 1.0
Pros: Feel totally mislead. It was nothing I expected from a Loews hotel, we were kept up all night the first night from a screaming wailing neighbor. We were offered breakfast coupons and ultimately the next day we¿re moved to another room discounted 50% 1
Cons: Was totally disappointed and will never go back to that hotel
Excellent 10.0
Pros: Room was nice and clean.
Cons: Passing train in back of hotel to often and noisey
Poor 1.0
Pros: Nothing.
Cons: Large gap under the door. Street noise was loud. Room was extremely humid. Checked out a day early. Very disappointing.
Good 6.0
Pros: Convenient location, the on-site restaurant was nice. Staff was courteous.
Cons: Lots of traffic noise on the front, train tracks in the back.
Excellent 10.0
Pros: Proximity to attractions
Cons: No
Poor 1.0
Pros: There was a train outside our room that ran all night. The photos are most definitely deceiving online. Do not waste your money.
Cons: The staff was rude and they weren¿t wearing mask when we walked in. They were fight outside the hotel this is definitely a one star hotel
Okay 5.0
Pros: Location
Cons: No elevator, and way overpriced for the room quality.
Mediocre 3.0
Pros: Nothing at all. Was not my cup of tea and certainly not worth the money.
Cons: Walls are paper thin, not a nice view of anything, right next to a train and busy road, didn't feel clean, dislike the fact that it didn't have central AC, overall this is NOT a 3-star hotel by any means.
Okay 5.0
Pros: Nice hot tub and pool area. Housekeeping was nice.
Cons: Train tracks on the back of the hotel. LOUD Major road on the front of the hotel. LOUD Overpriced for what looks like a super8, rooms are on the outside of the hotel. Deck ok, chairs were falling apart unlike photo. Tax on the pet fee?? Really?
Okay 5.0
Pros: Free parking
Cons: Apparently the walls are thin. I could not sleep due to yelling children outside until midnight.
Okay 5.0
Pros: Location, cleanliness, and staff.
Cons: Well, my room A/C was like having a flock of chicks next to me, I think they should do maintenance on the A/C regularly, between the noise of the street and the noise out of the A/C I couldn't rest at all. Other than that the hotel is fantastic.
Mediocre 3.0
Pros: Only that it was 5 min away from where we wanted to be.
Cons: Hotel has teain tracks in the back that travel throughtout the night, you can hear it and feel it. Also, our first night there- there were issues with the room next door. Loud banging and fighting that started at 1am and lasted until 4 am. Cops showed up.
Good 6.0
Pros: The Hotel is located in an area not to far from downtown, we took a cab that cost only $5 per person that was convenient. The room and hotel itself could use some updating. The staff was fine and check in was easy. The little cafe on site was just ok.
Cons: The little restaurant could use a good cleaning, paying almost $9 for 2 eggs toast and 1 piece of bacon with coffee was a bit much. Overall it was ok
Okay 5.0
Cons: very noisy, near the railway, not comfortable pillows
Good 7.0
Pros: The room was very spacious and decorated well. The hotel was close to everything we wanted to do.
Cons: There was only 1 tiny trashcan. Noise from road kept us awake. Not enough towels. The hot tub was very industrial and not hot. The receptionist seemed annoyed when we asked for more towels and a trashcan.
Mediocre 2.0
Pros: Nice view of canal (when I didn't know there was a train track there)
Cons: Freight train, people shouting outside my room... having to walk through questionable neighborhood to get downtown!
Good 7.0
Pros: Conveniently located near the historic area of St. Augustine. There was a patio overlooking the San Sebastian River, which was wonderful for evening watching a sunset. The hotel had a restaurant, just off the lobby, and also an outside pool.
Good 6.0
Pros: Big problem was the railroad noise. I couldn't sleep the first night. But management moved us to another room and it was fine.
Mediocre 2.5
Pros: Easy to find
Cons: I understand why they don't make you aware that the railroad track are right behind he building. But it was ok since I could not hear it much over the very loud AC unit or the guy 2 doors down yelling "HEY... HEY …. HEY.. HEY over and over for 30 mins at 11 pm. Staff seemed annoyed you were there at check in. Wife killed a roach in the bathroom... lucky she was wearing flip flop due to the sticky floor. They also don't tell you about the $8 room fee you have to pay at check in.... surprise!! Best part was the rodent trying to get the bag of gummy bears on the chair while we were sleeping. Aw the memories.
Good 7.0
Pros: the room was clean and it was within walking distance to the historic downtown St Augustine. We wanted to stay somewhere nearby so that we didn't have to worry about trying to park the car in the downtown area.
Cons: The hotel is right in front of active train tracks so we could hear the train during the day and night. The hotel is set on a main road so there's also a lot of traffic and traffic noise at night. Definitely bring your earplugs.
Mediocre 3.0
Pros: Aside from being directly next to a railroad track, you are walking distance to downtown. The staff was very friendly and the food from the hotel was good.
Cons: 1) it's next to a railroad that does sound their horn middle of the night 2) they never clean the floors in the rooms. I hope to god they change the sheets 3) the new floor stopped the door from closing properly 4) the beds were hard.
Poor 1.0
Pros: The location of the hotel.
Cons: Checked 3 different rooms and all have a strong smell of mildew mix with cleaning products. I have allergies & respiratory problems and had to leave within the hour. Managers said they gave me my money back when i havent received anything still.
Okay 4.0
Pros: Location
Cons: The service, the cleanliness, the quality of items within the room (towel holder fell apart within 2 seconds)
Mediocre 3.0
Pros: Nothing
Cons: Small rooms Resort Fee ?????
Good 6.0
Pros: Breakfast was the best we have ever had given the type
Cons: Our room was inside a closed in hallway with the only window being onto the hall with the light on all night
Mediocre 2.0
Pros: The staff was friendly and the breakfast was good.
Cons: Location, location, location. Although it was close to the historic district it was a mere 50 meters from railroad tracks. Long trains went by every two hours during the night an we heard every single one of them. It made for long nights with no sleep.
Good 7.4
Pros: Location, breakfast, staff, view of river
Cons: Creaky beds, which kept us awake much of the night
Good 7.0
Pros: Location was good,and looks nice.And seemed safe.
Cons: Overall clean but floor was dirty with hair,human and dog hair both.All hotels need to seperate people with dogs or cats ,to their own rooms and dont rent out to people without pets.
Mediocre 3.0
Pros: There was NOTHING I liked about this hotel!!!! Upon arrival, Staff person on duty, was disrespectful, harsh, arrogant and just plain RUDE AND NASTY!!! If it wasn't so late, I definitely would NOT have stayed at this Hotel at all NO ICE!!!
Cons: DID NOT LIKE ANYTHING!!! WOULD NEVER RECOMMEND!
Okay 5.0
Pros: The staff was helpful and nice. The location is right outside of downtown, so just a short taxi ride.
Cons: The water pressure in the shower was close to none. The top lock on the door was missing.
Okay 5.0
Pros: Overall, you could tell that the hotel had just been renovated, however the rooms where somewhat still not finished. There was visible patched up holes in the wall and we found some loose screws on the floor.
Cons: The water was warm, but did not get hot at all, stayed at a lukewarm temperature at most.
Okay 4.0
Pros: The staff was friendly and helpful.
Cons: Paper thin walls and a train just yards from the door meant poor sleep. Also, one of the beds squeaked badly.
Okay 4.0
Pros: It was very close to Downtown St. Augustine. It was about a 3 min drive not including traffic.
Cons: The hotel room was extremely small. The breakfast was borderline inedible and also who the hell puts a hotel literally about 10-20 yards away from train tracks? Also the walls of the hotel were paper thin.
Mediocre 2.0
Cons: They were fully booked so the reservation I booked and paid for wasn’t available. Never got to check in
Mediocre 2.0
Pros: Nothing.
Cons: Trains going by all day and night.
Good 6.0
Pros: Did not get bothered, nice because it was a romance trip
Cons: Lobby was under construction
Poor 1.0
Pros: The price
Cons: The hotel was terrible. The room was on the busy side of the highway honking horns all night no sleep. The sink was clogged and overflowed, and the toilet could only be flushed by opening the top off and lifting the chain. Very disappointed
The Ponce St. Augustine Hotel - St. Augustine
Rated no. 15
7.6
Good 7.6
Based on 2,024 reviews
Details
Reviews

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