Overview

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Garden Palace Hotel
Best Dining Experience

Jl Yos Sudarso 11, Surabaya 60271, Indonesia
+62 315 321 001

£28+

Overall guest ratings

8.2/10 Excellent
Based on 1,927 reviews

Review highlights

  • 9.3
  • 8.8
  • 6.2
  • 5.8

Good to know

  • Clean hotel facilities
  • Spacious rooms

Nearby

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    About

    A great choice for a stay in Surabaya, Garden Palace Hotel Surabaya features a nightclub and offers an airport shuttle (available on request) for IDR 250000 per vehicle. Guests can indulge in massages, and Green House, one of 3 restaurants, serves international cuisine. 2 bars/lounges and a health club are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and slippers.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Terrace/Patio
    • Spa
    • Coffee shop
    • Free babysitting/child care services
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,927 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Food is delicious."
      8.6 "86% loved the dining experience."
      10.0 "100% loved the menu selection."
      8.0 "80% thought the dining area was clean."
    • 6.3 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 6.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 2.2 "Horrible pool."
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    Overall rating

    7.9 Good
    Based on 404 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 7.3 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.5 "Internet is average."
    • 6.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 693 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.4 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."

    Overall rating

    7.6 Good
    Based on 520 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 6.5 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 308 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 7.0 "High comfort."
    • 6.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.0 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean hotel facilities"
    "Spacious rooms"
    data provided by TrustYou

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