Overview

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Shangri-La Hotel
Top City Hotel

176 Cumberland Street, Sydney, NSW 2000, Australia
+61 292 506 000

£163+

Overall guest ratings

9.0/10 Excellent
Based on 7,282 reviews

Review highlights

  • 9.1
  • 8.6
  • 8.6
  • 4.8

Good to know

  • Impressive bathroom
  • Professional service
  • Wonderful sightseeing
  • Great view

Nearby

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    About

    Location.

    The Shangri-La Hotel, Sydney is positioned between the Sydney Opera House and Harbour Bridge. Local attractions that are within close proximity include the Circular Quay, Bondi Beach, Taronga Zoo, Star City, Botanical Gardens and the Sydney Aquarium.

    Hotel Features.

    This hotel in Sydney, The Rocks offers a restaurant, a coffee shop/café and a bar/lounge that is open for drinks. 24-hour room service is also available. Recreational amenities include an indoor pool, a health club with massage/treatment rooms and beauty services, a spa tub, a sauna, and a 24-hour fitness facility. Business facilities include 1900 square meters of event space consisting of banquet facilities, 19 conference/meeting rooms, a ballroom, and an exhibit space offering small meeting rooms. Complimentary WiFi and wired Internet connections are also available in public areas. Additional hotel amenities include a concierge desk, multilingual staff, ATM/banking, and gift shops/newsstands. On-site secure parking with valet service is available for an extra charge.

    Guestrooms.

    Guestrooms have views of either the Darling Harbour, the Sydney Opera House, the Harbour Bridge, the Sydney Olympic Park, or the beautiful Blue Mountains. Amenities include free WiFi and wired Internet access, complimentary cribs, and a pillow menu. Guests are also provided with a free newspaper and free bottled water.

    Official Australia STAR Rating provided by AAA Tourism Pty Ltd

    AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5-stars.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 7,282 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Near to public transport, according to 95%."
      9.3 "93% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      9.4 "94% said the concierge service was amazing."
      8.0 "80% were impressed by the valet service."
      9.0 "90% said the recreation staff was great."
    • 8.6 "Very good internet connection."
      9.2 "92% thought it was a great value."
      7.9 "79% said the wifi quality was great."
    • 8.5 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 8.5 "Rooms are great."
      9.7 "97% thought the view was good."
      8.2 "82% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
      9.1 "91% liked the big bathroom."
    • 4.8 "Value below average."
      4.3 "57% said the breakfast was too expensive."
      3.5 "The price was too high for 65%."

    Overall rating

    9.0 Excellent
    Based on 4,514 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to shopping."
      9.0 "90% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      8.3 "83% found the restaurant service to be one of the best."
      9.6 "96% said the concierge service was amazing."
      8.4 "84% were impressed by the valet service."
    • 8.4 "Rooms are great."
      9.6 "96% thought the view was good."
      7.8 "78% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      7.0 "70% were happy with the bathroom."
      8.9 "89% liked the big bathroom."
    • 8.3 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 8.1 "Comfort level is high."
      7.8 "78% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 4.5 "Value below average."
      4.0 "60% said the breakfast was too expensive."
      3.9 "The price was too high for 61%."

    Overall rating

    9.0 Excellent
    Based on 1,747 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to shopping."
    • 8.6 "Very good internet connection."
      9.3 "93% thought it was a great value."
      7.7 "77% said the wifi quality was great."
    • 8.3 "Rooms are great."
      9.7 "97% thought the view was good."
      8.1 "81% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      9.0 "90% liked the big bathroom."
    • 8.2 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      9.0 "90% liked the big bathroom."
    • 8.0 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 5.4 "Average value."

    Overall rating

    9.3 Excellent
    Based on 291 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.5 "95% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 8.9 "Rooms are great."
      9.8 "98% thought the view was good."
      8.1 "81% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 8.8 "Great service."
      8.9 "89% thought the service was very professional."
    • 8.8 "Very good internet connection."
    • 8.5 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 5.2 "Average value."

    Overall rating

    9.0 Excellent
    Based on 728 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
    • 8.7 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.4 "Rooms are great."
      9.7 "97% thought the view was good."
      8.4 "84% said the beds were comfortable."
      7.6 "76% were happy with the bathroom."
      9.4 "94% thought rooms were spacious."
    • 8.4 "Very good internet connection."
    • 6.6 "Pool is mediocre."
    • 4.7 "Value below average."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Impressive bathroom"
    "Professional service"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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