Pros: The plane was comfortable and the staff was extremely helpful & friendly..
Cons: You couldn't check in on line and the website didn't have a english language option.
Jul 30, 2016
Pros: I loved how accommodating the crew was.
Cons: Hated that I could barely fit in the seat. Need a way to upgrade to a better seat.
Jun 07, 2016
787 only way to travel
Pros: The 787 Dreamliner was a fabulous experience in air travel. BIG decision is to pay the extra money for COMFORT class rather than to fly economy. Makes a BIG difference!
Cons: Entertainment options (movies) were not of interest; could upgrade the duty free options for purchase. Crew was pleasant yet had to wait a long time to get them to recognize the crew light to address the entertainment issues.
Apr 25, 2016
my maiden voyage on tui...
Pros: i did like the plane was thier..and we did not have to wait.. check in bag was pleasant. the crew was good...i did like the fact the return flight was direct to Sanford, so i could off and drive home...
Cons: i did not like the lack of leg room...charging for non alcoholic beverages,the lay over in Miami with the passengers getting on and off was good the fact we were told to stay in our seat was not.. would have been nice to walk around the aircraft... i did not like the returning flight check in. the extra hour added to the boarding timeon my boarding pass. caused an not needed act of hurrying... . and still we had to wait for crew...the marketing confusion of which airline tui or arke fly does not help...
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