Overview

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Hotel Mystays Nishi-shinjuku

7-14-14 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
+81 368 943 939

£83+

Overall guest ratings

7.6/10 Good
Based on 2,746 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.8
  • 4.4

Good to know

  • Close to public transport
  • Friendly service

Nearby

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    About

    【Access from nearby stations】 5 minutes walk from West exit of Shinjuku Station on JR Lines. 2 minutes walk from the West exit of Shinjuku Station on the Toei Oedo Line. 5 minutes walk from South exit of Seibu-Shinjuku Station. 5 minutes walk from exit E7 of Nishi-Shinjuku Station on the Tokyo Metro Marunouchi Line.

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    FastBooking Direct

    Amenities

    • Free Wi-Fi
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 2,746 reviews
    • 9.3 "Terrific location."
      9.0 "90% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      8.3 "City centre within easy reach, said 83%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Food is delicious."
      9.1 "91% were happy with the price."
      8.1 "81% loved the menu selection."
    • 8.7 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
    • 4.4 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      2.6 "74% said the bathroom was dirty."
      4.2 "58% found problems with the furniture."
      1.4 "86% thought they were poorly maintained."
      4.4 "Air conditioning was criticized by 56%."
      2.5 "75% thought the tv was sub-standard."
    • 3.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.4 "Air conditioning was criticized by 56%."
    • 3.7 "Breakfast is below average."
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    Overall rating

    7.7 Good
    Based on 1,455 reviews
    • 9.5 "Terrific location."
      9.1 "91% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "City centre within easy reach, said 86%."
    • 8.9 "Food is delicious."
    • 8.6 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.7 "83% thought the facilities needed updating."
    • 4.1 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.4 "Air conditioning was criticized by 56%."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.9 "51% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      2.6 "74% said the bathroom was dirty."
      4.4 "Air conditioning was criticized by 56%."
      3.9 "61% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      2.3 "77% thought the tv was sub-standard."
    • 4.0 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.6 "Breakfast is below average."
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    Overall rating

    7.6 Good
    Based on 713 reviews
    • 9.5 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 8.8 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.7 "Food is delicious."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.7 "73% complained about the elevator."
    • 3.7 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.2 "58% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      2.4 "76% said the bathroom was dirty."
      1.1 "89% thought they were poorly maintained."
      4.1 "Air conditioning was criticized by 59%."
      3.9 "61% found problems with the furniture."
    • 3.5 "Breakfast is below average."
    • 3.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.1 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.1 "Air conditioning was criticized by 59%."
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    Overall rating

    6.7 Good
    Based on 109 reviews
    • 9.0 "Terrific location."
      9.1 "91% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
    • 8.4 "Great service."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      2.3 "77% said rooms were small."
    • 3.9 "Not very comfortable."
      2.3 "77% said rooms were small."
    • 3.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.3 "Breakfast is below average."
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    Overall rating

    7.4 Good
    Based on 466 reviews
    • 9.2 "Terrific location."
      9.0 "90% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
    • 8.9 "Food is delicious."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 5.2 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      3.1 "69% complained about the elevator."
    • 4.2 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 4.2 "Breakfast is below average."
    • 3.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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