Overview

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Hotel New Otani Tokyo, The Main
Best Grounds

4-1 Kioi-Cho Chiyoda-ku, Tokyo 102-8578, Japan
+81 332 651 111

£166+

Overall guest ratings

8.5/10 Excellent
Based on 2,127 reviews

Review highlights

  • 8.9
  • 8.5
  • 8.1
  • 6.9

Good to know

  • Friendly atmosphere
  • Professional service
  • Pleasant hotel grounds

Nearby

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    About

    The Hotel New Otani Tokyo is located in the center of downtown Tokyo, with easy access to Ginza and Roppongi. A 5-minute walk leads to 4 subway/train stations that travels to the major business districts and sight-seeing areas including Shinjuku and Akihabara.

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    Expedia

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,127 reviews
    • 8.9 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.6 "Easily accessible by car, said 96%."
      7.6 "Great parking, according to 76%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% thought parking was inexpensive."
      9.0 "90% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      8.5 "85% were happy with the room service."
      7.4 "74% said the concierge service was amazing."
      7.6 "76% said the booking process went smoothly."
      7.5 "75% found the restaurant service to be one of the best."
    • 8.1 "Food is delicious."
      8.1 "81% loved the menu selection."
      7.3 "73% loved the dining experience."
      8.9 "Yummy desserts, said 89%."
      10.0 "100% loved the sushi selection."
      10.0 "100% enjoyed the side dishes."
    • 8.0 "Amenities are good."
      9.5 "95% found the grounds to be nice."
      10.0 "100% loved the outdoor sports facilities."
    • 7.8 "Internet works."
    • 6.9 "Pool is mediocre."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
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    Overall rating

    8.8 Excellent
    Based on 744 reviews
    • 9.1 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.5 "Easily accessible by car, said 95%."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.2 "Rooms are great."
      8.8 "88% thought the view was good."
      8.0 "80% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      7.8 "78% enjoyed the furniture."
    • 8.1 "Amenities are good."
      9.6 "96% found the grounds to be nice."
    • 8.1 "Very good internet connection."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.5 "Average value."
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    Overall rating

    9.0 Excellent
    Based on 701 reviews
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.7 "Near to public transport, according to 97%."
    • 8.3 "Food is delicious."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
    • 8.0 "Amenities are good."
      9.6 "96% found the grounds to be nice."
    • 8.0 "Rooms are great."
      7.9 "79% thought rooms were spacious."
      9.0 "90% thought the view was good."
      8.8 "88% said the beds were comfortable."
    • 6.3 "Vibe was decent."

    Overall rating

    9.0 Excellent
    Based on 297 reviews
    • 9.0 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      8.8 "88% liked the proximity to shopping."
    • 8.8 "Great service."
    • 7.8 "Tasty food."
    • 7.7 "Good amenities."
      9.3 "93% found the grounds to be nice."
    • 7.6 "Good breakfast."
    • 6.6 "Vibe was decent."
    • 6.4 "Average cleanliness."
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    Overall rating

    8.2 Excellent
    Based on 382 reviews
    • 8.9 "Location is great."
    • 7.8 "Good amenities."
      9.3 "93% found the grounds to be nice."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.3 "Nice rooms."
      8.8 "88% thought the view was good."
      7.5 "75% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 7.1 "Good breakfast."
    • 6.7 "Pool is mediocre."
    • 6.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.2 "Vibe was decent."
    • 5.5 "Average value."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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