Overview

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Hyatt Regency Tokyo

2-7-2 Nishi-shinjuku, Shinjuku, Tokyo 160-0023, Japan
+81 333 481 234

£136+

Overall guest ratings

8.7/10 Excellent
Based on 3,885 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.9
  • 6.2

Nearby

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    About

    Modern 744 room,28 story hotel with a 7 story atrium lobby,located in Tokyo's metropolitan commercial center in Shinjuku,facing Shinjuku Central Park,adjacent to Tokyo's most vibrant shopping and entertainment areas. Hotel opened September 1980.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 3,885 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.0 "90% said the concierge service was amazing."
      8.0 "80% were happy with the room service."
      9.0 "Management was excellent, said 90%."
    • 8.9 "Location is great."
      9.4 "Near to public transport, according to 94%."
      8.7 "87% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      9.8 "Good access to the airport, said 98%."
      9.2 "92% liked the proximity to sightseeing."
      8.1 "City centre within easy reach, said 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
    • 7.6 "Good breakfast."
    • 7.5 "High value."
      7.9 "79% thought it was a great value."
    • 7.5 "Nice rooms."
      7.4 "74% thought rooms were spacious."
      9.6 "96% thought the view was good."
      8.6 "86% said rooms were clean."
      10.0 "100% said the bathroom was clean."
    • 6.9 "Internet is average."
    • 6.2 "Vibe was decent."
    • 3.8 "Bar is not good."
      1.7 "83% said beverages were too expensive."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    Based on 1,204 reviews
    • 9.4 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      8.6 "86% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      9.8 "Good access to the airport, said 98%."
      9.4 "94% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      9.3 "93% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.1 "91% said the concierge service was amazing."
    • 7.5 "Good breakfast."
    • 7.3 "Nice rooms."
      7.2 "72% thought rooms were spacious."
      9.7 "97% thought the view was good."
      7.3 "73% said the beds were comfortable."
      8.6 "86% said rooms were clean."
    • 7.2 "Internet works."
      8.0 "80% thought it was a great value."
    • 6.4 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.5 "55% said the architecture was not spectacular."
    • 5.7 "Vibe was decent."
    • 3.2 "Disappointing wellness & sports facilities."
      3.4 "66% didn't like the fitness area."
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    Overall rating

    8.9 Excellent
    Based on 1,981 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
      9.4 "94% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      9.2 "92% said the concierge service was amazing."
    • 8.8 "Location is great."
      9.5 "Easily accessible by car, said 95%."
      8.5 "85% liked the proximity to shopping."
      9.1 "Near to public transport, according to 91%."
      9.8 "Good access to the airport, said 98%."
      8.2 "City centre within easy reach, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Good value."
      7.9 "79% thought it was a great value."
    • 7.6 "Good breakfast."
    • 7.3 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
      8.6 "86% said rooms were clean."
      9.3 "93% thought the view was good."
    • 5.6 "Vibe was decent."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 271 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      9.4 "94% thought the service was very professional."
    • 9.0 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      8.7 "87% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
    • 7.8 "Good breakfast."
    • 7.0 "Nice rooms."
      7.2 "72% thought rooms were spacious."
      8.3 "83% said rooms were clean."
      9.6 "96% thought the view was good."
    • 5.9 "Vibe was decent."

    Overall rating

    8.7 Excellent
    Based on 427 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.9 "99% were happy with the shuttle service."
    • 8.9 "Location is great."
      9.3 "Near to public transport, according to 93%."
      9.3 "Easily accessible by car, said 93%."
    • 8.2 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.5 "Good breakfast."
    • 7.5 "Nice rooms."
      7.4 "74% thought rooms were spacious."
      9.7 "97% thought the view was good."
      7.9 "79% said the beds were comfortable."
      8.1 "81% said rooms were clean."
    • 6.7 "Average value."
    • 6.5 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.5 "Vibe was decent."
    • 3.8 "Bar is not good."
    • 3.2 "Disappointing wellness & sports facilities."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews


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