Overview

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Sun Members Tokyo Shinjuku

3-5-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
+81 333 498 601

£65+

Overall guest ratings

7.2/10 Good
Based on 1,126 reviews

Review highlights

  • 10.0
  • 9.2
  • 4.8
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    Located in Shinjuku, this hotel is within 1 mi (2 km) of Tokyo Opera City Concert Hall, Meiji Jingu Shrine, and Tokyo Metropolitan Government Building. Shinjuku Gyoen National Garden and Yoyogi Park are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 1,126 reviews
    • 10.0 "Incredible bar."
    • 9.2 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 9.0 "Excellent breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 6.7 "Location is acceptable."
      5.9 "Proximity to public transport was ok, according to 59%."
      6.0 "Parking was ok, according to 60%."
      6.1 "Only 61% were satisfied with the proximity to sightseeing."
    • 4.8 "Rooms are not good."
      4.3 "57% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.0 "90% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
      0.0 "For 100%, the rooms looked old."
      3.2 "68% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      2.9 "71% were unhappy with the view."
      2.3 "77% said the bathroom was dirty."
    • 4.4 "Not very comfortable."
      4.3 "57% said rooms were small."
      1.0 "90% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 4.4 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 101 reviews
    • 9.0 "Excellent breakfast."
    • 7.5 "High value."
    • 7.2 "Good service."
    • 6.9 "Location is acceptable."
      5.4 "Proximity to public transport was ok, according to 54%."
    • 5.0 "Rooms are ok."
    • 4.1 "Not very comfortable."
      3.9 "61% said rooms were small."

    Overall rating

    7.0 Good
    Based on 596 reviews
    • 9.2 "Excellent breakfast."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.3 "Good cleanliness."
    • 6.8 "Location is acceptable."
      6.2 "Proximity to public transport was ok, according to 62%."
    • 4.7 "Rooms are not good."
      4.1 "59% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.0 "90% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 4.3 "Not very comfortable."
      4.1 "59% said rooms were small."
      1.0 "90% criticized the small bathroom."
    • 2.5 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 135 reviews
    • 9.1 "Excellent breakfast."
    • 6.6 "Service is ok."
    • 6.4 "Location is acceptable."
    • 4.9 "Rooms are not good."
    • 4.5 "Not very comfortable."

    Overall rating

    8.2 Excellent
    Based on 292 reviews
    • 9.1 "Excellent breakfast."
    • 7.8 "Good service."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
    • 6.8 "Location is acceptable."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 5.4 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.8 "For only 68%, the noise level was all right."
    • 4.3 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou
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