We were slightly off-season (late Sept) so the hotel felt empty in a good way. Very relaxing on the jetty. The hotels design and stall definitely aimed to please. Breakfast was outstanding. The room service, minibar, and restaurant are expensive. There are no markets/grocers within a 10 minute walk so that was somewhat frustrating. That said, we were staying slightly above our normal budget range so maybe it's normal at a place that costs EUR 200-300/night.
The whole experience made it feel like a special relaxing holiday.The quality of the hotel,food,staff,and facilities were first class.
nice staff, great accomodation, delicious food, wonderful bars and entertainment they charged me the whole amount of stay on when I checked in. usually hotels hold the amount but not charging the credit card.when we decided to shorten our stay, the hotel management refused at the beginning, then agreed with a condition which charging us one night as no show penalty!!!the matter was solved with booking.com by requesting them to change the dparture date, and finally we got the balance of our payment in cash.
location - resturants- see views- foods -spa- 3 fioors apartments.shoud have elevators-Service between lobby & rooms is very fair -service between hotel &city is very fair-management in lobby has some difficulties for example you should call more than 10 times to sent somebody to bring your luggage from room to lobby
The beach was the only decent part of this so-called resort. The staff was horrific. We asked to be taken to a restaurant/bar in Bodrum and ended up being taken to a random town where it was clear the hotel staff was coordinating with unsavory restaurant owners to bring business. They pretend they are 5 star but I would give it not even one star, the staff was rude, unaccommodating and spoke NO English. They should not be ranked as a 5 star hotel. This experience makes me question Kayak's business policy as it relates to hotel ratings. I feel completely scammed.
the hotel is very nice, everything looks new, a lot of facilities - indoor and outdoor pool, great spa center, fitness center, hair dresser, spacious accommodation .... altogether great value for money some of the staff was unprofessional (around the pool, on the reception) - they didn't seem to eager to work or did not speak english, except for the client relations, the beach could have been more clean
It is a fantastic hotel, cery luxurious, elegant and relaxing. The pool is extraordinary and very safe for children. - would highly recommend this hotel for families with young children. It is very expensive.
Vietnamese restaurante is very nice , swimming-pool as well prices at the hotel very high....
The Hotel staff was excellent,professional and assisting.The location was excellent as far as the sea and the nature are concerned but very far away from Bodrum (Taxi 65 Euros return trip).The beach was really excellent and with all the required facilities.The design of the Hotel was also very beautiful in all public places, restaurants and pools. The room (superior) was very small for the price per night paid (more than 400 Euros).Not even a simple coffee/tea maker existing. The prices in all restaurants and beach bar were extremely expensive not reflecting the quality offered.No hotel bus service provided from Hotel to Bodrum when other hotels in the same location with less stars have this as standard and free of charge to the guests.The Hotel being completely isolated leaves no chance to the guests to have lunch or dinner outside and of course take advantage of this charging double and sometimes triple prices in all even a small bottle of water.
nice location. staff per guest ratio is good. the food is fair per amount of money you pay. the service is good(when something goes wrong, at least they take the initiative to correct and make the customer happy) the building of the hotel is huge, so for instance to go to the beach by walking, you end up using 2-3 elevators, same with the spa. the hotel needs to abide with check in times. we arrived at the hotel aroiund 12 pm, were told that the check in time was 15.00, when we went to the reception at 15.15 were still told the room was ready, but i was happy with the service they provided as they upgraded our room immediately to a vacant room.
Hotel is an outstanding place for family travel - swimming pool, beach, service, SPA centre, room design. All is on outstanding level. Pricing. A la carte restaurants are remarcably pricey - 1 kg of sea bass is 3 times higher then in most luxurous Istanbul restaurants like Feriye or Koerfez, the same is for barbunya or dorada. Wine is also another question - local one are 30% higher comparing to the big cheque Istanbul restaurants, and foreign wines - they are simply outrageous pricey.
The pool is great for someone wishing to relax. The staff is great and attentive to clients. The food is average while the price charged is outrageous in some cases.
The rooms are very appealing, the setting of the pool outstanding the beach is only party sandy, mostly with little stones, also inside the sea, which is annoyable, food in the restaurants is very expensive
The location of the hotel is excellent and the bay is protected from the wind. The pool and beach are excellent for children. The rooms are on the small side.
Just imagine: perfect 5-star property set on a hill over a vast beach with pristine sea and absolutely (!) nothing else miles around as long as you can see. It's almost impossible for tourist-overridden Turkey and Bodrum in particular.
Very well maintained and well run hotel. Great, courteous and knowledgeable staff. We loved the bay, beach all surroundings and more importantly we felt special every day of our stay. Hands on management team and follow-through procedures are working wonderfully. Quality of food and service are extraordinary. I am sure that I and my family will return to this Hotel.
Very conveniently located with shops, market and restaurants, nightlife within 5 min. Walking distance. -
Foods are very good! My expectations not high, so we will like very much! They are very friendly! When we check out, try to pay extras but credit card machine is not working!
I really was sattisfied with choosing and staying in Atrium hotel, not only because of its very nice staff, but also the location of the hotel and viscinity to the city center, castel, beach, etc. everything was good
Friendly staff, excellent the quality / price
dinner and breakfast were good, also location.
good hotel not enough facilities open for use during our stay
location although central v peaceful food needs improving and swimming pool didn't seem that brill to me .... hotel didn't make me want to hang around....very shabby in parts,cots, guests towels all over the place maybe a spruce up will do the trick
Gardens and courtyards were lovely. Generous size of rooms Obvious long term leak in pipes running within wall - Probably from upstairs bathroom - causing mould stains on wall and puddles on floor
near centar old furniture in rooms
The pool was nice and it's only a couple of minutes walk from the beach and the town centre. Food and drinks were very expensive. Food was very poor quality & often inedible. Half of our party of 36 were kicked out half way through the holiday because they had overbooked and wanted to give priority to the tour operators. We were moved to an even poorer quality hotel along the road that was dirty, smelly and in disrepair.
There were plenty of sunbeds and quite a few terraces to sunbathe on away from the pool. The pool was clean and large enough to swim in. The staff were pleasant. In our room there was a fridge kettle and hairdryer (not all had them though). The breakfast was self service. You could also bring in cereals for the children or for those who didn't like the Turkish breakfast. The rooms were cleaned daily, and the chambermaid was really nice. Even though we did not book with Thomas Cook, the rep Patrick came to see us and welcome us. The rooms were basic and small. They did not have a balcony that would accommodate a table and chairs, you could fit a stool on them only. A lot of the rooms were dark. We did not like our first room so we asked to be moved. The hotel has private appartments to the rear and the people in these can use the hotel facilities. There were a lot of complaimts about faulty showers, and we had to cover the floor with towels when we had a shower because the water was not draining away, even though we reported it to the hotel more than once.
The hotel is close to the bar street of Bodrum I was given a big room with tea maker and tea table. But unfortunately, the water pressure was too weak, the lights did not work and there was no wireless internet connection. The availability of wireless internet is not garanteed in every room, which seems to be in contraction with the booking.com site's description. Finally I changed to another room which was smaller but everything worked fine.
The central position of the hotel, the size of my room. It is a nice, good builded hotel. The room was dirty, the bed blankets especially :( but maybe because now it is out of season time and it was a last minute booking? Breakfast was very poor and....did not inspirate me. (maybe because not many customers in the Hotel)??
Location is great,the hotel is very good designed and kept. Wifi is quite poor
Friendly atmosphere and helpful staff; location;
The hotelpersonel try to help and they are kind, but they are not so prefessional that they say that they a question don't understand. So they give sometimes not good help. This hotel gives no value for your money. It is far to expensive for a hotel of this quality in Turkey. Further: On one day no hot water. The showerfacilities are not clean (mould).
The pool, the view from the restaurant, great breakfast included. Some staff at reception desk were not as friendly as they should be.
Beatifull location on a hill top overlooking the bay of Bodrum. Food and service was excellent. Spacious rooms, well equiped. During our stay we were overlooking a building site, which gave even during the weekend quitte a lot of noise.
Chic hotel with a spectacular view of Bodrum and a 10Lirasi taxi ride from the centre. Excellent facilites with good and friendly service. Decor rather over-rated.
Hotel location overlooking Bodrum Bay and Castle, contemporary art and design features, gym facilities, pool area Staff attitude (unfriendly)and lack of customer service (with one or two exceptions), very high bar prices, lack of hotel shuttle service into central Bodrum
The location overlooking Bodrum is spectacular and it was very convenient for the port from where we would be departing the next day. Turkey is not somehwere I think of for good food, but this hotel constantly provides European cuisine well prepared and enjoyable to eat. The bathrooms incorporate a bath an shower, for more senior people this presents a difficulty for entry and worries about slipping afterwards.
Everything. Location, staff, rooms, pool, view etc.
Beautiful room, free internet and free loan of a laptop, good food, good English tea!
reading big natural stones repared by cement in lobi.not good
Wonderful sight on Bodrum-Bay
From the moment I checked in I knew I would like this hotel. The check in was fast and efficient. The room very well appointed. The view of Bodrum was spectacular. The wait staff were very attentive and friendly. I only wish I was staying more than one night. Perfect way to end my trip after a week on a Gulet cruise.
Very kind people
close to beach, lively room was small
Location and Price. High noise level of music around main pool area during day and into late evening.
beautiful surrounding, very nice staff! you have to pay for air conditioner remote! but it wasnt too hot in the room, so it was ok!
It was a nice place, nothing wonderful. The view was amazing and they had 3 pools. There are many activites everyday and night but make sure you bring lots of money, nothing is included and it is expensive for everything else.
i liked mostly the atmosphere and the loud music at night with shows that make u want to party and go out... the shower drainage was poor, the towels dirty, not enough electric outlets.
very nice some of the stuff treat the girls bad
Good location, good value for money, cleanliness, helpful staff. Staff was not oriented to serve customers from different cultures (other than British). Beach nearby, but sea was not that good. Aircon was not for free.
romantic plase, very good for family. good servis, clean. is good conditions to get massages, hamam. good prices
The water in the pool, shower and sink tastes like sea salt...i dont know if that is normal or jus the hotel.
Ideally situated, short walk to the beach,shops and restaurants. The whole layout was excellent, good rooms, lovely pool, outdoor bar, good choice of food for breakfast.
Friendly and helpful, only a short walk from the town centre, good quality at modest price. Breakfast is perfectly OK for a warm weather location.
Great buffet breakfast, beautifully kept pool/gardens, friendly and helpful staff
A simple but clean hotel in a good location for the old town of Bodrum.
Good location, not too far from the centre but still fairly quiet Breakfast was fairly limited
business cold room,poor service,imposisible to get invoice,minimum furniture,no heating,...
I like hotel itself ,looks very nice setting Service staff wasn't very friendly.
Very quiet,small hotel with lovely pool and fantastic comfortable poolside furniture.Nearby well stocked grocery stores -very convenient and friendly.Cafes and internet cafe walking distance.Could also walk to busy harbour,shopping and night clubs. Air conditioner over the bed spewed out black and wet crap over us over a number of nights.Manager extremely rude and arrogant about problematic air con.Robbery occurred in another room while we were there.
Staff were friendly, the pool. area was nice The air conditioning turns off if you open the balcony door
Not enough hot water in morning made for cold showers
It's so far from 5 stars only the location is 5 star. prices is very high for the food rooms small next door there is night club music start at 12 finish at 5 am. you can hear the music in the room
Proximity of Bodrum destination without being in the city. Limited road signs for direction and access to hotel for non turkish visitors driving a rented car.
Hotel staff is excellent. The hotel is in Türkbükü and it is the most popular place in bodrum. The hotel is in the middle of te beach clubs, excellent restaurants and night clubs. I recomend the hotel to the people who prefer crowded places for their holiday.
Great breakfast, lovely beach pontoon & pool Very overpriced food & drinks
It is compact, and the architecture is so nice, also the stuff were very helpful
Very charming hotel, great swimming pool, extremely friendly staff The lobby does not give the right first impression, the wellness center is not attractive and expensive, the gym section could be more attractive as well
Breakfast service was poor.
Convenient (right on water)
The staff and location were great and it was a real value.
The staff was very friendly, food is delicious, location is really good. It has its own deck for sunbathing and swimming. Extras are a bit expensive.
Service was excellent. We had a delicious breakfast every morning and drinks by the sea every afternoon. Having the option of a pool and the sea was also really nice. Beautiful location. The design of the room did not match the design of the hotel. That said, it was very clean and had all the amenities.