Waiting for 2 people to come through security that delayed the flight. Everyone else made it on time, should have left without them. Flight was cold.
The staff are just so friendly travelling alone was a bit scary but they made me feel comfortable and nothing was to much bother I loved how one of the girls was talking to the old ladies she really took time thank you jet2 shame I can’t get home with u guys 🥲
Crew was nice. Plane was crowded, Seats wouldn’t lean back. No free treats or drinks (not even water).
The flight was over an hour late taking off. Air traffic control on the outward flight caused the delay. Horrendous passport queue at Malaga. Families with children must dread it. Another Brexit negative
On time flight. Reasonable comfortable but a bit cramped. Excellent jet 2 staff as usual.
This is my second flight with jet 2. Both been great - lovely helpful staff. Will fly with you again
Felt very cramped, seat quality poor and temp way too warm with little ventilation. Persistent ramming of duty free ‘bargains’ donut throats. Food & drink service glacially slow.
A good flight with friendly crew and check-in but disembarking was chaotic and badly managed
The food was nice but same pud and crackers as on the way there should be different
Flights were on time, boarding was straight forward. Very good attentive staf
I paid $150 to upgrade to this seat. My exit row seat had ample leg room BUT the collapsable table was broken so my food tray and drinks slid over to my lap, the screen malfunctioned.
As a big guy the seats are way too small for me. Would prefer more comfortable seats on these long haul flights.
Very bad this airline changes my schedule date of travel and get me stranded in Istanbul for three days, paid for only one day hotel accommodation with only one breakfast and i had to pay for lunches ,and dinners and hotel accommodations for the two and half days
Bad confort, bad seat take advantage of the political conflict to double the price
They changed the return flight to the next day and it interrupted the plans we had in our connecting city.
it was a terrible experience. after 4 hours at the gate the flight was cancelled. the airline offered to rebook the flight for 26 hours later. Our team was travelling for an international competition. They missed the competition because the airline delayed them for over 30 hours. We already left the airport but the next morning we received an email stating that we were rebooked for a flight which was another 24 hours later after the already rebooked flight. We bought a ticket on Kayak. The reservation was delivered with a logo Airfareassist. I used Kayak services for over 20 years and assumed that I was dealing with a legitimate organization. Once the flight was postponed for over 40 hours, I learned that Airfareassist is a 3rd party agency whom kayak routes business to without notifying me, the customer. While I was entitled for a full refund, which was confirmed by the airline, Airfareassist only offered a partial refund and kept the difference. Kayak has failed to do a due diligence on the 3rd parties they do business with. As a result I will never do business with kayak again and am filing a complaint with the BBB and the Secretary of Transportation. This is a pure fraud and its unacceptable.
My flight was canceled 1 minute before boarding. The customer service was owful, no one could tell us what was going happened. I spent 30hrs instead of 15 from Washington DC to Brussels. No apologie or help
Boeing 777 is a bad choice for a such a long flight.
It was great! Great value for the price I paid. Great crew and great food in business class
Everything was so smooth. It could be just a better temperature in the plane; it was a little cold.
Nice to fly out of Orly smaller easier to navigate airport. Being able to receive boarding pass well in advance of trip was comforting to know all travel was in order.
Liked. The check-in was pretty quick as they had 5 desks working.
Generally a good experience except for boarding in Naples on the flight back to London. We were all standing around for at least 20 minutes maybe longer as there was no seating.
Seats, WC,sizes for today's generation adults, and if technical problems arise a complimentary coffee, water nice for waiting one hours, the rest is perfect (pilot and cabin crew)
Boarding was smooth and quick. Flight departed on time. Equally evacuation upon landing was from both the front door and the back doors. Bags were on the conveyor belts before I got there. Excellent service.
The terminals are far away, be prepared to walk. Also, You climb stairs to the plane since there are no aero bridges. Boarding was haphazard not in multiple groups, so stand in line early. Hard to find place to stow cabin baggage if you are behind in the line. You can purchase food on the plane. There are vegetarian options.
First -the flight was late - more than two hours Second, not even a bottle of water at bord to give for free for this inconvenience. Three-at landing ive realised that I've lost one of my ear plug headphones and been very desperate to find it with my torch, the crew not helped at all more than that they asked to leave the plane as everyone did before me. This was the last flight from that day- extra 5 min for me with a bit of help from crew - would have bring a super review. I guess this days humanity disappeared!
I got caught using a stolen credit card number. Michelle Siziba is my name Nice to London Gatwick on 7/31/25.
Not happy with price of luggage or that we had no choice but to pay whether cabin or hold. I didn't book seats but this is unnecessary extra money along with suitcase
We accidentally purchased twice the bags we needed. Our fault, but the ticket was not clear to us, and it asked us to purchase bags at checkin. When we notified them to get credit back at the airport, they said to contact customer service. We flew the flight and then contracted customer service. They said no credits after the flight has flown. Not customer service oriented at all. They know we didn’t check that many bags and kept our money for a service they did not provide. Be aware and very careful of what you are purchasing from them because they will not make it right if there is an error.
You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.
Not because when i try to do check in there is only in turkish language i can not select other language
https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.
Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.
Cheap flight but I didn't like the almost one hour delay because of paperwork!!!!
Gate is far at Leeds Bradford Airport. However, as the flight was less than half full, it was calm and not stressful. Great take off and landing. Friendly staff
Boarding was started early and we were lined up in. A glass tunnel on the tarmac we were left standing there for an hour with no information the flight left and arrived 30 mins late
It was great. We arrived a few minutes late but the crew were concert and kind about it. It was a nice smooth fly thanks be to Jesus. I prayed for smooth flight and Yahuwah answered my prayer.
Need more check in desks at Marrakech. Even if you are travelling with hand luggage only, you still need to 'check in' to get the old style boarding pass. Unfortunately they haven't thought to separate out the people checking in luggage to a separate desk. Flight was delayed leaving but arrived on time. Limited food options on board and very overpriced.
We bought tickets for £30 from kayak but we paid £55 for check in to rayan , they slaught us
Flight was delayed so long we missed our second flight. Entire trip had to be cancelled. Ryanair refused to help us.
Stanton airport is outdated, pure equiped, airport. Fire alarms, power outages is a common routine, wich result ir flights delay , additional money spending and huge gathering of people in airport wich is unsafe.
After you made us check-in I tried to add a suitcase in the internet and also to get help by chet. Nothing work and we pay 60 pounds at Airport. Comper to Easyjet to do the same, was easy and customer friendly.
Boarding was like being hoarded like cattle, all penned in in an area way to small
