Pros (+) Nothing
Cons (-) staff
4 stars
Dreams Tulum Resort & Spa
Carretera Chetumal-Puerto Juarez KM 236.7 No.1, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 871 3333Photos of Dreams Tulum Resort & Spa
Overview
Set in Tulum, Dreams Tulum Resort & Spa - All Inclusive is within easy driving distance of Akumal and provides an all-inclusive meal plan, an indoor pool and a private beach. Some of the popular features at this award-winning 5-star resort include a Jacuzzi, outdoor tennis courts and indoor tennis courts.
Dreams Tulum Resort & Spa - All Inclusive provides an all-hours reception, as well as a rooftop terrace and a sauna. For added convenience, it features a beauty centre, 24-hour room service and a ballroom.
Equipped to ensure a comfortable stay, rooms at the resort have slippers, an iPod docking station and a mini bar. All are air conditioned and feature a CD player, a flat-screen TV and a private bathroom.
Dreams Tulum Resort & Spa - All Inclusive offers a variety of in-house dining options with Portofino and Manatees. Places to dine at the resort include World Café and El Patio. Other dining options are also available.
For guests who enjoy making the most of local eateries, there is a great selection within walking distance. Xelha, Sistema Sac Actun and Mayan Ruins of Tulum are also a short car ride away.
Latest deals for Dreams Tulum Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Dreams Tulum Resort & Spa
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle hire
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
- Upper floors accessible by stairs
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Things to do
- Gift shop
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Water sport facilities (on site)
- Night club
General
- Executive lounge access
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Fax
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Indoor tennis
Reviews of Dreams Tulum Resort & Spa
7.8
Good
904 verified ratings
Wonderful
389
Very good
125
Good
125
Okay
68
Fair
50
Mediocre
47
Poor
100
Summary of reviews
Pros (+)
Cons (-)
Sort by:Most recent
Score by provider
8.1 out of 10
50 reviews
7.2 out of 10
6 reviews
All reviews
Pros (+) The staff was extremely friendly. Specially, Our bellboy Carlos. The room was beautiful and all the amenities too.
Cons (-) They really need to improve the food! The portions are extremely small and the food was mediocre. The orange juice was water down. The room service food was the worst.
Pros (+) The breakfast buffet was the best food on the resort.
Cons (-) All of the rest of the food outside of breakfast was pretty nasty.
Pros (+) Nothing.
Cons (-) Overpriced, cheesy and extremely unaccommodating staff. Also, it has no right to call itself in tulum.
Pros (+) I liked the views and the main grounds
Cons (-) The rooms and amenities were not satisfactory. Too expensive for what it is.
Pros (+) I like the room.
Cons (-) The food was not that great and the pool was small. Not really much to do for children.
Cons (-) The dreams motel will not allow you to book anything on the property without enduring their time share sales pitch for hours. The food was barely edible. Nothing worked, there were insects everywhere in every room and if you upgrade your room to a "suite", then you're surely to be disappointed by a living room the size of a hornets nest...tiny. The staff ignores do not disturb signs - repeatedly. ...
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Location
Carretera Chetumal-Puerto Juarez KM 236.7 No.1, 77780 Tulum, Quintana Roo
What's nearby
- Casa Cenote1.2 mi
- LabnaHa Ecopark Adventures2.2 mi
- Tulum Mayan Ruins3.2 mi
- Tulum National Park3.3 mi
- Gran Cenote3.8 mi
- Sistema Sac Actun3.8 mi
- Playa Paraiso3.9 mi
- Temple of Doom Cenote Esqueleto4.2 mi
- Tulum Monkey Sanctuary4.6 mi
- Fantasea Dive Diving & Adventures4.7 mi
- Cenote Santa Cruz Tulum4.8 mi
- Dos Ojos Cenote4.8 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Dreams Tulum Resort & Spa
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | £231 |
Average price (weekend night) | £266 |
When to book a room at Dreams Tulum Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city centre | 5.0 mi |
Nearest airport | Tulum Intl |
Distance to airport | 17.5 mi |