Overview

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Dreams Tulum Resort & Spa
Top Luxury Hotel

Carretera Chetumal-Puerto Juarez Km 234, 77780 Tulum, QR, Mexico
+52 984 871 3333

£189+

Overall guest ratings

8.4/10 Excellent
Based on 923 reviews

Review highlights

  • 9.0
  • 8.7
  • 8.6
  • 5.3

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    With a stay at Dreams Tulum Resort & Spa All Inclusive in Tulum (Tancah), you'll be close to Casa Cenote and LabnaHa Ecopark Adventures. This 4.5-star resort is within the vicinity of Tulum Mayan Ruins and Temple of the Frescoes.

    Rooms

    Make yourself at home in one of the 432 guestrooms featuring minibars and DVD players. Rooms have private furnished balconies or patios. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 7 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Golf
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Childrens programmes
    • Laundry facilities
    • Game room
    • Child pool
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 923 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.6 "86% said the recreation staff was great."
      7.1 "71% found the restaurant service to be one of the best."
      8.3 "Lovely bar service, according to 83%."
      10.0 "Excellent childcare, thought 100%."
      8.9 "89% said the concierge service was amazing."
      10.0 "Lovely pool/beach service, according to 100%."
    • 8.6 "Location is great."
      7.5 "75% appreciated the closeness to the beach."
      7.7 "77% liked the proximity to shopping."
    • 7.1 "Tasty food."
      7.1 "71% loved the dining experience."
      9.2 "Yummy desserts, said 92%."
    • 7.0 "Nice rooms."
      5.8 "Only 58% thought the shower was ok."
      5.8 "Only 58% thought the furniture was functional."
      5.5 "Only 55% said the rooms were modern."
    • 5.3 "Internet is average."
      5.4 "54% thought the wifi quality was ok."

    Overall rating

    8.4 Excellent
    Based on 646 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.7 "87% said the recreation staff was great."
      8.0 "Lovely bar service, according to 80%."
    • 9.0 "Excellent breakfast."
    • 8.3 "Location is great."
      7.4 "74% appreciated the closeness to the beach."
    • 7.5 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      8.5 "85% said rooms were clean."
      9.6 "96% thought the view was good."
    • 7.5 "Good beach."
    • 7.0 "Tasty food."
      6.8 "Only 68% were satisfied with the menu."
      5.7 "Only 57% thought the fish/seafood dishes were good."
    • 5.1 "Internet is average."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 239 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.6 "86% said the recreation staff was great."
    • 8.7 "Location is great."
    • 7.1 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      8.3 "83% said rooms were clean."
    • 7.1 "Good beach."
    • 6.9 "Food is average."

    Overall rating

    8.2 Excellent
    Based on 36 reviews
    • 8.7 "Great service."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    food was very good
    great food
    tulum
    pool or beach
    inclusive resort
    entertainment team
    ocean view room
    jr suite
    beach was very rocky
    hour drive
    great beach
    white sand
    cancun airport
    beautiful and the resort
    amazing experience
    hot water for showers
    good entertainment
    great resort
    food quality was poor

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