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Pros: Almost 4 hrs of delay

Pros: Delays everytime

Cons: One check in booth for 170 passengers. Pathetic.

Cons: Boarding took just too long

Pros: The flight was delayed 45 min and boarding the plane was s mess

Pros: Worst customer service I have ever been subject too

Cons: Delayed as usual

Cons: Kept us 50 mins on tarmac without any explication

Pros: The crew was excellent. Leg space was not good. There was very little space for me to get situated.

Cons: Just the space between the rows of seats.

Cons: So late

Pros: Boarding was really fast.

Cons: The airline isn’t honest about their delays and the seat space is too narrow, tall people don’t fit.

Cons: Delete 2 hours very bad

Cons: Waiting inside the plane with door open. It is ridiculous to be inside the plan for an hour before takeoff

Cons: They didn’t let me board.

Pros: Left on time and arrived on time, both legs of the trip

Cons: Seats don’t recline. No option for entertainment. Very limited food options for purchase Meal tables were dirty

Cons: Not good organization while boarding, too much turbulence, very uncomfortable seats

Bad service

Pros: The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets

Cons: The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets

Pros: The plane was clean and fresh and the snack options were great

Cons: Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud.

Pros: The crew were considerate, helpful

Cons: Only junk food to purchase and it was a long flight

Cons: Seat doesn't recline. Pitch felt smaller too.

Cons: We were delayed but they didn't tell us till 45mins before the flight was scheduled to depart. Other than that everything else was good

Pros: The only thing that i liked was that the flight was real quick

Cons: That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all

Pros: Flight on time. Smooth flight

Cons: N/A

Pros: Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience

Cons: the staff has no idea of ​​their work or their routes the truth and are arrogant

Cons: They canceled my reservation but did not notify me in any way. I showed up to the airport with no flight. I will never fly this airline again.

Cons: Better staff

Pros: The crew was honestly great

Cons: I paid for a row 3 premium seat that was supposed to have more room. It was the least legroom I have ever experienced on a commercial flight

You get what you pay for !

Pros: Price of ticket was excellent..Flight was good.

Cons: No entertainment , seat not adjustable

Cons: There's litteraly no leg space between seats.

Pros: It was impossible to speak to anyone before the 24 hour cancellation period ends.

Cons: Have people try to help instead just telling them to call later or call the airline

Cons: The flight was Delayed 1 .1/2

Pros: Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last

Cons: Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them

Pros: Nothing

Cons: This airline is always delayed and it’s always too much. This time was 1:30 hours late and we were standing 30 min more in the destination. So. This airline is the worst

Pros: Nothing

Cons: This airline is always delayed. The seats are too small

Cons: It was delayed by an hour

Pros: Everything was average. Nice new airplane though.

Cons: They lost my bag on a single non stop flight. 60 minutes in baggage claim until someone showed up. They needed 24-72 hours to find it. No idea when they would get it to me. No compensation for the things I needed ok vacation while they look.

Cons: Flight got delayed by 1.5 Hrs I missed by further connection.

Pros: Nothing

Cons: The crew to check in at the airport were not helpful at all. They charge me and my family to print our tickets for us. That’s ridiculous, and an extra $50 per bag. I will never fly with volaris again.

Pros: Did not let me change my ticket for a different time . Lost money missing flight