Overview

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Yuzawa New Otani

330 Yuzawa-machi, Yuzawa (Niigata), Japan
+81 257 842 191

£178+

Overall guest ratings

8.4/10 Excellent
Based on 414 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.5
  • 4.2

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    The hotel is located at the centre of Yuzawa Onsen. At Yuzawa Onsen, you could feel the different nature of the four seasons.

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    EasyClickTravel

    Amenities

    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle hire
    • Skiing
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 414 reviews
    • 9.0 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to shopping."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
      9.7 "97% were happy with the shuttle service."
      9.1 "91% said the booking process went smoothly."
    • 8.5 "Breakfast is good."
    • 7.8 "High comfort."
      9.2 "92% thought rooms were spacious."
      8.6 "86% liked the big bathroom."
    • 7.3 "Nice rooms."
      7.6 "76% were happy with the bathroom."
      9.2 "92% thought rooms were spacious."
      7.0 "70% said rooms were clean."
      8.3 "Well-maintained, according to 83%."
      8.6 "86% liked the big bathroom."
      8.6 "86% enjoyed the shower."
      7.1 "71% said the bathroom was clean."
      9.0 "90% thought the view was good."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 74 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
    • 8.5 "Breakfast is good."
    • 8.4 "Very nice wellness & sports facilities."
    • 7.8 "Tasty food."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 215 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 8.7 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
    • 7.1 "Nice rooms."
      7.5 "75% were happy with the bathroom."
      8.9 "89% thought rooms were spacious."
      8.4 "Well-maintained, according to 84%."
    • 4.3 "Internet is poor."
      4.1 "59% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 124 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.8 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 4.3 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou
    Map

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