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The high quality of the food; the friendliness and professionalism of the welcome which included being offered a drink while I registered; the wellness centre and the relaxed nature in which to enjoy it; the quality of the room and the services provided, including free internet access Staff at the bar could have been more attentive, as there were several evenings I opted not to have a drink because staff did not ask.
The room was big with a great mountain view. Good location: the area is fantastic with many things to do. The hotel offers free bike-hire. The spa area is nice, the pool is nice but a bit cold, the gardens of the hotel are lovely, free-parking, food is good but not very varied. There was no fridge/mini-bar in the room, no Air-Conditioning, no tea/coffee facilities in the room, the shower (inside the bath) leaked onto the bathroom floor, and also it was cold one day, they tell you there is internet in every rooom but don't mention that most websites don't work and the computer is so old it crashes every 5 mins. The bed was uncomfortable. The buffets (breakfast and afternoon snack) were uncovered so there were lots of flies on the food. The staff are quite grumpy (except for one waiter who is really kind and friendly).
The rooms were fine. I liked the nespresso machine that was in the room. But it was quite cheap that at a 4 star hotel they made you pay for it, even though it was in the room, and usually those kind of teas and coffees are complimentary. The service was quite bad, It seemed there were 3 people working at the hotel, and they worked as everyone! The food was absolutly horrible! There was no portier. The reception was already empty at 5 pm... and you could bearly reach them by phone.
lovely hotel in a fantastic place would stay here again.
the staff is genuinely pleasant. The hotel is cosy, extremely clean, decorated in folk style with good taste. The pool has a beautiful modern design. The cuisine is very good.
Good service, excellent kitchen
the high standard ,
Hospitality of the owners was particularly good
Very kind and helpful owner. Pleasant and well designed wellness area with swimming pool and saunas. Rooms not to big, but are enough for short weekend or week stay.
We enjoyed the location being close to local ammenities including restaurants, cable cars, and shopping. The indoor pool, jakuzi, sauna facilities were first class. The property was authentic Austrian in design and furnishings and we had a very pleasant warm welcome on arrival. The kitchen needs updating soon to keep to the standard of the rest of the property. Kitchen cupboard door to sink unit had a weak hinge and tap needed replacing as tended to drip on and off. Hot water took at least 5 minutes to come through to the bathroom at any time of day.
Everything. Spacious rooms, friendly people, very well organised. As it is a family-run hotel and a traditional building, you have the feeling of being at home. Quiet, nice view. Close to the city centre.
Views from balcony. Breakfast room gemuetlich.
Hostess was great. Breakfast was fantastic. Great location. Great experience. No.
Warm welcome, comfortable room with a fabulous balcony & view. Excellent breakfast. A well positioned hotel with a good position. All was good
The friendliest landlady, I have ever met.
The staff is really nice and helpful!
Everything. The location was fabulous, there was a great pizza place next to it, so dinner was set. They had good breakfast. The people were very nice. The room was beautiful! -
Good,friendly, comfortable hotel, close to town centre and main town access road.
Nice friendly atmosphere and close to all amenities.
The owner could not have been more helpful or charming. Credit card not accepted.
The room was beautiful and the atmosphere very relaxed and friendly. Breakfast was excellent too.