Overview

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Hotel Ambassador Zermatt

Spissstrasse 10, Zermatt, 3920 Zermatt, Valais, Switzerland
+41 27 966 26 11

£149+

Overall guest ratings

8.5/10 Excellent
Based on 710 reviews

Review highlights

  • 10.0
  • 9.7
  • 7.9
  • 6.7

Good to know

  • Comfortable beds
  • Friendly service
  • Train station is close

Nearby

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    About

    At Hotel Ambassador Zermatt, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chi-Ba-Bou, one of 2 restaurants, which serves fondue and is open for dinner. A bar/lounge and a spa tub are other highlights, and rooms at this upscale hotel offer up nice touches like pillowtop beds with premium linens. Skiers will appreciate access to ski passes, storage, and rentals.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 710 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.2 "Nice rooms."
      7.2 "72% said the beds were comfortable."
      8.3 "83% said rooms were clean."
      10.0 "100% appreciated the modern rooms."
      10.0 "100% enjoyed the balcony."
    • 6.7 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.6 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      6.0 "For only 60%, the noise level was all right."
    • 5.0 "Internet is average."
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    Overall rating

    8.3 Excellent
    Based on 468 reviews
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 7.9 "Good breakfast."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.5 "Nice rooms."
      9.0 "90% thought the view was good."
      7.5 "75% said the beds were comfortable."
      10.0 "100% appreciated the modern rooms."
      8.7 "87% said rooms were clean."
      10.0 "100% enjoyed the balcony."
    • 6.6 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.0 "For only 60%, the noise level was all right."
    • 6.1 "Food is average."
      5.8 "Only 58% were satisfied with the menu."

    Overall rating

    8.6 Excellent
    Based on 142 reviews
    • 9.8 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.2 "Pool is good."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 6.7 "Average comfort."
      6.1 "Only 61% said rooms were big enough."

    Overall rating

    8.5 Excellent
    Based on 99 reviews
    • 9.8 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.6 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 8.3 "Pool is good."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 6.8 "Food is average."
    • 6.8 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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