Overview

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Hotel Astoria

Steinmattstrasse 32, 3920 Zermatt, Valais, Switzerland
+41 27 967 52 22

£64+

Overall guest ratings

8.4/10 Excellent
Based on 451 reviews

Review highlights

  • 9.2
  • 8.9
  • 5.8
  • 5.6

Good to know

  • Spacious rooms
  • Great reception
  • Nice balcony
  • Friendly service

Nearby

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    About

    At Hotel Astoria, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Rooms offer balconies, minibars, and room service. Skiers will appreciate access to ski storage.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Room service
    • Spa
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 451 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      8.8 "Easily accessible by car, said 88%."
    • 8.1 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
    • 7.7 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      7.0 "70% said rooms were clean."
      9.5 "95% enjoyed the balcony."
    • 7.5 "Good breakfast."
    • 5.8 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was stylish."
    • 5.6 "Food is average."
    • 5.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.6 "Bar is not good."
    • 4.0 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 302 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.0 "Terrific location."
    • 8.2 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 7.7 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      9.5 "95% enjoyed the balcony."
    • 7.6 "Good breakfast."
    • 5.8 "Vibe was decent."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
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    Overall rating

    8.4 Excellent
    Based on 94 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.1 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
    • 7.6 "Nice rooms."
      9.0 "90% thought rooms were spacious."
    • 7.5 "Good breakfast."
    • 5.6 "Vibe was decent."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
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    Overall rating

    7.8 Good
    Based on 54 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.8 "High comfort."
      8.9 "89% thought rooms were spacious."
    • 7.7 "Nice rooms."
      8.9 "89% thought rooms were spacious."
    • 5.8 "Vibe was decent."
      6.4 "64% thought the atmosphere was somewhat friendly."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Great reception"
    "Nice balcony"
    "Friendly service"
    data provided by TrustYou

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