Overview

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Hotel Cisneros

Paseo De Pastrana 32, 28803 Alcalá de Henares, Madrid, Spain
+34 918 882 511

£27+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.9/10 Good
Based on 644 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.1
  • 5.2

Good to know

  • Accessible parking
  • Spacious rooms
  • Great reception
  • Friendly service

Nearby

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    About

    Hotel Cisneros is the perfect place for guests visiting either for business or leisure. Located in Alcalá de Henares, a World Heritage Site, the hotel stands out on account of its proximity to the historic and artistic quarter and its excellent connections to Madrid Barajas Airport, the IFEMA Trade Fair and Madrid city center.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Restaurant
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 644 reviews
    • 9.2 "Excellent value."
    • 9.1 "World class service."
    • 8.1 "Location is great."
    • 6.1 "Average comfort."
    • 5.9 "Internet is average."
    • 5.2 "Food is average."
    • 4.6 "Bad amenities."
    • 4.2 "Breakfast is below average."
    View all review categories

    Overall rating

    7.9 Good
    Based on 560 reviews
    • 9.4 "Excellent value."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 7.9 "Good location."
      7.6 "Great parking, according to 76%."
    • 6.6 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      5.8 "For only 58%, the noise level was all right."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.3 "For only 53%, the bathroom was ok."
      5.7 "Only 57% said rooms were clean enough."
      6.1 "Only 61% thought the shower was ok."
      5.8 "Only 58% said the rooms were modern."
    • 4.7 "Breakfast is below average."
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    Overall rating

    8.1 Excellent
    Based on 45 reviews
    • 9.3 "Excellent value."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 5.4 "Rooms are ok."
    • 5.4 "Average comfort."

    Overall rating

    7.8 Good
    Based on 38 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
    • 5.8 "Average comfort."
    • 3.9 "Breakfast is below average."
    Good to know
    "Accessible parking"
    "Spacious rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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