Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Cisneros

Paseo De Pastrana 32, 28803 Alcalá de Henares, Madrid, Spain
+34 918 882 511

£31+

Overall guest ratings

7.9/10 Good
Based on 682 reviews

Review highlights

  • 9.3
  • 9.2
  • 7.7
  • 4.6

Good to know

  • Clean rooms
  • Great reception

Nearby

    show all

    About

    Hotel Cisneros is the perfect place for guests visiting either for business or leisure. Located in Alcalá de Henares, a World Heritage Site, the hotel stands out on account of its proximity to the historic and artistic quarter and its excellent connections to Madrid Barajas Airport, the IFEMA Trade Fair and Madrid city center.

    Less More
    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Restaurant
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 650 reviews
    • 9.3 "Excellent value."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.7 "Good location."
      7.0 "Great parking, according to 70%."
    • 6.0 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
      6.7 "Only 67% thought the air conditioning was adequate."
    • 5.6 "Rooms are ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      6.7 "Only 67% thought the air conditioning was adequate."
    • 4.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.0 "Breakfast is below average."
    View all review categories

    Overall rating

    8.0 Good
    Based on 552 reviews
    • 9.4 "Excellent value."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.5 "Good location."
    • 6.2 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
      6.7 "Only 67% thought the air conditioning was adequate."
    • 5.3 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.7 "Only 67% thought the air conditioning was adequate."
    • 4.8 "Breakfast is below average."

    Overall rating

    8.1 Excellent
    Based on 52 reviews
    • 9.4 "Excellent value."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.7 "Good location."
    • 5.4 "Rooms are ok."
    • 5.4 "Average comfort."

    Overall rating

    8.1 Excellent
    Based on 45 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.7 "Average comfort."
    • 5.6 "Rooms are ok."
    • 3.4 "Breakfast is below average."
    Good to know
    "Clean rooms"
    "Great reception"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close