Overview

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Hotel Cisneros

Paseo De Pastrana 32, 28803 Alcalá de Henares, Madrid, Spain
+34 918 882 511

£31+

Overall guest ratings

7.8/10 Good
Based on 707 reviews

Review highlights

  • 9.3
  • 9.3
  • 8.6
  • 4.5

Good to know

  • Near city centre
  • Accessible parking

Nearby

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    About

    Hotel Cisneros is the perfect place for guests visiting either for business or leisure. Located in Alcalá de Henares, a World Heritage Site, the hotel stands out on account of its proximity to the historic and artistic quarter and its excellent connections to Madrid Barajas Airport, the IFEMA Trade Fair and Madrid city center.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Restaurant
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 707 reviews
    • 9.3 "Excellent value."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.6 "Location is great."
      8.1 "Great parking, according to 81%."
      7.7 "City centre within easy reach, said 77%."
      7.1 "71% thought parking was inexpensive."
    • 7.1 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 5.0 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.4 "Only 54% thought the air conditioning was adequate."
      5.9 "Only 59% thought the furniture was functional."
    • 4.5 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 3.9 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 622 reviews
    • 9.4 "Excellent value."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.5 "Location is great."
      7.5 "City centre within easy reach, said 75%."
      8.1 "Great parking, according to 81%."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      3.4 "66% didn't like the uncomfortable beds."
      3.4 "66% thought they were poorly maintained."
    • 4.6 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."

    Overall rating

    7.8 Good
    Based on 35 reviews
    • 9.4 "Excellent value."
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 5.1 "Rooms are ok."
    • 4.3 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 49 reviews
    • 9.3 "World class service."
    • 5.0 "Rooms are ok."
    • 4.3 "Not very comfortable."
    • 4.0 "Breakfast is below average."
    Good to know
    "Near city centre"
    "Accessible parking"
    data provided by TrustYou

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