Overview

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Hôtel Du Cygne

14 rue du 24 Aout, 89000 Auxerre, Bourgogne, France
+33 3 86 52 26 51

£40+

Overall guest ratings

7.1/10 Good
Based on 451 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.7
  • 4.3

Good to know

  • Near city centre

Nearby

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    Amenities

    • Internet
    • Room service
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Designated smoking area
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 451 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Great parking, according to 83%."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.1 "Management was excellent, said 91%."
      10.0 "100% thought the service was very professional."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 4.7 "Breakfast is below average."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      1.7 "83% criticized the small bathroom."
    • 2.9 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      2.9 "71% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      4.1 "59% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.6 "94% had problems with the shower."
      1.1 "Air conditioning was criticized by 89%."
      1.7 "83% criticized the small bathroom."
      1.0 "90% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
    • 1.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 293 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Great parking, according to 83%."
    • 9.0 "World class service."
      9.7 "97% said the reception staff was great."
    • 7.1 "Internet works."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
    • 3.4 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      5.0 "For only 50%, the noise level was all right."
      2.5 "75% said rooms were small."
      1.3 "87% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 2.5 "Awful rooms."
      1.7 "83% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      2.5 "75% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      0.4 "96% had problems with the shower."
      1.2 "88% found problems with the furniture."
      1.3 "87% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 1.4 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 85 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.8 "Great parking, according to 78%."
    • 8.9 "Great service."
      9.8 "98% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
    • 7.4 "High value."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.5 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
    • 3.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      4.4 "56% said rooms were dirty."
    • 2.6 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
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    Overall rating

    7.0 Good
    Based on 72 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.8 "98% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
    • 4.4 "Breakfast is below average."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.7 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    • 3.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
    • 1.4 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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