Overview

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Hôtel Du Cygne

14 rue du 24 Aout, 89000 Auxerre, Bourgogne, France
+33 3 86 52 26 51

£43+

Overall guest ratings

7.1/10 Good
Based on 459 reviews

Review highlights

  • 9.0
  • 8.8
  • 3.2
  • 2.1

Good to know

  • Accessible parking
  • Near city centre

Nearby

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    Amenities

    • Internet
    • Room service
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Designated smoking area
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 453 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.4 "Great parking, according to 74%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.2 "Management was excellent, said 92%."
      10.0 "100% thought the service was very professional."
    • 7.5 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.6 "Breakfast is mediocre."
    • 3.2 "Awful rooms."
      2.0 "80% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      4.0 "60% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      0.6 "94% had problems with the shower."
      1.3 "87% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
      0.8 "92% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      1.3 "87% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
    • 1.2 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      1.3 "87% didn't like the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 280 reviews
    • 9.2 "Terrific location."
      7.7 "Great parking, according to 77%."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 7.6 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 5.6 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 2.8 "Awful rooms."
      1.8 "82% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      2.5 "75% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      0.5 "95% had problems with the shower."
      0.9 "91% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
    • 1.9 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
    • 1.3 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 99 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Average value."
    • 5.4 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
    • 3.7 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      3.1 "69% said rooms were small."
    • 2.3 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
    • 1.3 "Horrible vibe."
    View all review categories

    Overall rating

    7.3 Good
    Based on 72 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 3.5 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      1.7 "83% complained about the bathroom."
      4.0 "60% said rooms were dirty."
    • 1.0 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

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