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The staff was really amicable and helpful. When our child got sick during the night they helped us find a doctor and pointed us to an open pharmacie. The breakfast was a bit pricey and no cheaper alternative.
Quiet location but close to the centre of Auxerre. Breakfasts were substantial with a good choice. directions to the hotel were too vague and led to us and other guests we spoke to, getting lost in Auxerre
Excellent location and very clean hotel. Staff very friendly and breakfast was lovely. The beds were very comfortable. None
Comfortable room, easy access to garage and secure parking so we did nit need to unload major suitcases
Very good service, friendly and helpful staff, comfortable rooms.
no where to eat. room service only
Great location, close to town and near restaurants, bars etc. Paying €7 for car park and bath very slippy - had to use a towel to stand on for fear of falling in bath.
The hotel was really comfortable and attractive and the welcome by Cyril at the front desk and his ongoing help was outstanding. No
Furnishing of room was adequate and very cleqn and good size. It was near enough to points of interest; sights in the old town, preferred restaurants and marche. Private parking avaiable at decent price. Chateau de Challanges, ouside Beaune, was a much better value for the same price.
The Room Smelt Damp amd unpleasant
Very friendly welcome from the owner - genuinely nice to our children - and very comfortable family room. Interesting gardens.
The hotel staff was very pleasant. The swimming pool was a wonderful fringe benefit at the end of a long and very hot day. There was too much furniture in the room (Superior).
The location was good as a convenient one night stop over point from Calais to the South of France and they offered a Family Room for 2 adults and two children. It was somewhat confusing regarding the evening meal. They did not have a Restaurant as such but one could order a meal at Reception to be seved either in the Dining Room or on the Terrace or in one's own Room. The 'Waitress was a Trainee and that added to the confusion. Some guests were unaware of the procedure and waited in vain for a Menu at the table and failed to be acknoledged by the trainee waitress.
Very convenient for the town and easy to find. Parking on site and English speaking staff who were both friendly and helpful. Our room was very dark; dark furnishings and energy conserving light bulbs which, whilst admirable, meant that we had huge difficulty in finding our way round the room. Finding clothes in the wardrobes was nigh on impossible!
This hotel reeks of Napolionic History, just my style!
Everything! THe pool was great! I liked everything, tho breakfast (which I didn't eat) could be a little less expensive.
Quality of the food and wine, courtesy of owners and staff, delightful breakfast. A little difficult to get from carparking area to front door with baggage.
It was a perfect location with walking distance to the centre of Auxerre. The staff was helpfull and the room was quite big.
This is a first rate hotel located within a five minute walk from the town centre. The room was beautiful and the staff very courteous and helpful.
Staff were excellent. Lack of parking facilities, especially for disabled people.
Attentive and helpful staff. Comfortable room. Nothing
Our first night in France and this hotel was part of the memory. Beautiful old hotel in gorgeous setting. Wonderful nighttime photo. Thank you.
Location, polite friendly staff, very comfortable kingsize bed,cleanliness, good buffet breakfast, 24 hour reception service, view over river. If stay had been longer than three nights, would have appreciated more drawer space in room.
Excellent breakfast. Lovely views from our room which was very comfortable.
Auxerre is worth the trip, historical monuments, fine food, nice country side and do not forget to visit the tourist bureau very close to the hotel, to expand your activities.Please write at least 15 words
location, comfort and cleanliness of lobby and room, free internet access in lobby, nice parking facility
The friendly reception staff . No
It was surprisingly nice interior, ver well presented and comfortable. Internet access. Adequate buffet breakfast. When we initially saw the outside of the hotel,which is old, we were a little worried, however, we discovered later the exterior was in keeping with the history of the area. Parking at the rear for a fee. We had booked the hotel as a overnight stop only. However, we visited the tourist information centre about 50 metres down from Hotel at the suggestion of the receptionist. We did a free walking tour following "Cadet Roussel's" plaques set in the footpath and discovered very interesting facts about this interesting historical town. We drove out along the River Yonne and viewed the locks where to canal boats pass through. Liked it all. Well situated across from River Yonne. Not a fantastic view but given the history of the city and the River it was wonderful to be part of this town.
Very comfortable beds and nice, helpful, friendly staff Was a fair walk to the train station and no taxis,trams or taxis were about.
Good location to town, very friendly manager couple (and dog). All very good.
Quiet, comfortable, very friendly owners. I liked that it was a family-operated hotel. Needs a shower curtain!
The room and bathroom were very spacious, clean and comfortable The staff spoke no English, but were friendly
Excellant Staff, Good Breakfast, One of the beds was very very soft. Directions on web site not good, found by way of Sat Nav
A secure lock up garage for our 3 motorcycles. Friendly staff.
Your hotel was very clean and quiet and the staff did everything they could to accommodate us such as ordering our taxi very early in the morning so we could get to the train station on time.
Very helpful manager. Breakfast was basic & not very good.
Good standard of hotel.
It was comfortable & clean and everything worked OK No wash-hand basin in the WC which was sepaarate to the bathroom. The charges for the non-alcoholic contents of the fridge were excessive. We booked a room on the rear side, but were given a room (the only one left) on the street side.
The staff were very pleasant and helpfull. It was very conveniently located off the autoroute.
Located just of the Autoroute, was convenient, practical and the staff friendly. The rooms were standard campanile as was the food. Disappointed that the room drinks facilities were well below standard. Not sure it was twice the value of the cheaper chains.
Etap is better value for money
Standard Campanile - predictable and good value. Based on just one meal, the cuisine is below par - my salmon was very over-cooked.
The proprietor was friendly. Restaurant pricing was reasonable, and the restaurant service was good. The toilet bowl was stained dark brown,which is unacceptable. The room was cold in May. The room was tired and required deodorising.
- L'odeur insupportable de la chambre et de la salle de bains
A warm welcome and excellent service in the restaurant, which had very good food at a reasonable price. The breakfast was also very good, and our room was very comfortable and quiet. The desk called for our taxi on departure, which was very helpful. Tight climb with luggage up the narrow stairs, but that comes with staying in a very old (XVth century?) inn!
Location Restaurant dinner was not good.
The staff were very good and welcoming and the hotel is very close to the town centre. We stayed in rooms in a building separate from the main building. They were very basic with flooring and decoration which is clearly decades old. The mattress had a very pronounced indentation and should have been replaced long ago.
Staff tried to be helpful. Room was cold. Very old hotel with very limited parking nearby. No hair dryer provided.
Clean comfortable and spacious room. Very friendly and helpful staff. The "Garage" (ha ha) is located in a derelict building ! some distance away. Although the friendly staff were as helpful as possible it's more trouble than it's worth. The restaurant, though reasonably priced only delivers an out of the packet version of the genuine local cuisine stated on it's menu and the house wine is truly awful.
close to town quite noisy
Friendly reception and assistance with organising parking our car. Lovely courtyard and having breakfast outside was enjoyable. Ghastly mauve paintwork in room and bright mustard in corridor.
What a lovely hotel with great hosts who immerse you in the French language (gently). Excellent service in the breakfast and dining rooms. We had a delightful stay for 3 nights. It is right in the centre of the old town and convenient to all the shops,bars, cafes and restaurants. Great little town too.
very basic breakfast, basic room - interior design seems to have passed them by unless you love orange and brown, but everything was clean
Good value for money, freindly and helpful staff. A budget hotel well located for the city centre.
Good value for money. A lift can make it more comfortable.
The room was dirty, the lights did not all work, there was human pubic hair on the furniture. The double bed with a single bed over the top of it was unsafe and our daughter badly banged her head on the metal frame. We came home with bites on our bodies which we had got during the night from
I usually never complain but, I found it very dirty. there was actual pubic hair in the bed that my 3 year old was going to sleep in, we changed rooms and it wasnt any better. If it wasn't so late at night we would have left. I understand that it is a budget hotel, but it can still be clean!!
Good value for money especially when travelling on a tight budget. Rooms are basic, but clean. No complaints considering the very reasonable rates.