Atlanta Hotels

Location and price.

We requested 2 beds and a pull out or cot on this website. We were told that that set up was a fire hazard and no room in that hotel was set up like the one we requested. We were given the "hospitality suite" which consisted of a bed that pulled down from the wall, a pull out couch, and a cot they had to roll in. There were no actual beds.

The workout room was nice and clean.

everything

The employees

No pool or jacuzzi. Or free breakfast

The hotel was very nice. The staff was awesome. The room was very clean and the beds were very comfortable.

There is a 21 dollar fee to park in the parking garage. We were not told this prior to making our reservations, so we were not prepared to have to pay $21 to park our car. Also, our room key did not work 2 times. I had to have it reactivated.

The staff, rooms & restaurant were very good.

Inability to get a late checkout. Everyone referring to me as "oh, that's Booking.com". My travel was changed due to weather (flight). I was charged for nights I did not stay.

location across from the Fox

our friends got super huge spacious rooms with suites and KITCHENS!!! We asked for an upgrade and had a small room way way down the hall and around the corner, what is up with that?? No one answers the phones - called room service, front desk, conceirge, and the operator---VERY ANNOYING THAT NO ONE WOULD ANSWER REPEATED PHONE CALLS will not stay here again..,.,

Lication, comfy bed

Noisey room attendants

Proximity to airport

Everything was just fine. The breakfast Buffet was wonderful, pool areas clean, and properly maintained. Parking area around back was well lit, and secure. Will come again!

The convenience of the location.

The Location

Nothing

I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.

Loved the location?

Could of been a little cleaner.

Staff was rude.

We liked the lounge & the room. It was a great atmosphere.

There should be drinks in the rooms.

Location, location, location.

I didn't like that hotel had no complimentary breakfast. I understand that the hotel has a very nice restaurant, but if you have to spend $15 on breakfast you can't afford to eat dinner in the evening at hotel. I think you will find that more would frequent hotel restaurant and bar if could have a little breakfast on the house. bagel, muffin , milk, juice , something simple for pregame. 24 hr pantry is nice for midnight cravings.

Situated adjacent to Aquarium and CC World. Good choice of Restaurants in the neighbourhood

This was my third times staying here. It is always clean and the staff from the front desk to valet are all helpful and down to earth. It is close to everything I usually come to Atlanta for. It's within walking distance to the Georgia Dome for Falcons games, the aquarium, Coca Cola World and the Tabernacle that we see a lot of concerts at.

My only compliant is it seems I can never get the room cool enough.

Great friendly staff, nice restaurant and bar downstairs. Great location in downtown Atlanta.

Nothing.

I loved how accommodating and welcoming they are for pets.

The cost of the room based on the size. Was expecting something much bigger for the cost of the room.

Incredible views. Within walking distance of almost everything Atlanta has to offer. Friendly staff, quick to respond to any requests at any time of the day/night. Our AC unit lost power at 11pm, they had it working by 11:30pm. ORDER A DRINK at the bar on the 73rd floor and then sit back and relax while the room rotates, giving you the best view of every part of the city. Worth the money.

Only complaint - the beds in the double queen rooms are small, and do not comfortably sleep two adults.

Modern look and feel

Uncomfortable bed, tiny bathroom, almost unusable, stained marble table, overly modern feel with minimal comfort and size for the money

Helpful staff at night, arranging transportation...

Aloof concierge at check in.

The people working there were friendly and helpfull

The first room they gave us the air was not cooling the room. The next room they gave us by the next morning the whole floor by bathroom and sink were wet. Finanly they gave us a 3rd room and it was ok. They had only 2w4 room they were using and the rest were under renovation.

The staff were all extremely friendly and helpful. The location was good-- a couple of blocks from the Peachtree marta station.

The room was in fairly poor shape, and the housekeeping left a lot to be desired--the bathroom floor was never swept in the 4 days and 3 nights I was there, and it seemed as if the room was not actually being cleaned during the day, just towels being replaced and bed made. The hotel had begun a much-needed renovation about a month before I stayed there, so hopefully things will be better for people who come later.

Very clean and modern looking. Nice spot for couples or adult fun.

Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events

The facilities and location

The way the staff stared and treated us as if we didn't belong there. It was a long three days.

Room service was very quick to respond to in room dinning and bringing extra things.

There was a 35 min wait in valet after I called for my car and there was no indication of how long we would have to wait.

Online at checkin I followed the prompts and requested a room with a view. Wife and I stayed in town for a Fox Theater visit. The room we had was one of the latest round of renovations called live/work. It was average to small size acceptable of a downtown room. The room was extremely clean and and the furnishings were leisurely and new. There were about 6 USB plugs in the room which was convenient for gadgets. I was obliged with a bellman to my room with my bags. He did full service including turning on all the lights and opening the blinds to the skyline view.

I think there have been major renovations in this hotel and the older reviews on this site do not at all reflect the hotel in found.

the staff were polite

The In Room wifi was pitiful. Insuficcient capacity when it was able to be connected to. The room lighting was very poor. Very dark in the room with all lights on.

I loved every minute of it! We loved how it had liquor wine and snacks (saved us a trip to the store) . The staff was friendly the food was AMAZING will be back next weekend!!!

My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again.

Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.

The Bed was so comfortable!!!

Location was convenient.

Noise - walls are paper thin. Loud guest noise in hallway and elevator area. Amenities. Had to ask for shampoo, etc. Coffee was not replenished.

Close to anything. Enjoyed my stay very much

Some areas had strong smell of marijuana or weeds.

The room itself was decent and clean. The indoor water features were quite pretty.

Upon arrival there were a couple of ladies dressed in very little walking back and forth in front of the hotel. That should have been my first sign that this was not going to be a good hotel for my family. I checked into the hotel and went out to the valet and requested a luggage cart. I was told that there were no luggage carts available. We waited about 30 minutes then I went inside to ask the front desk. I was told that sometimes guests hold those carts inside their rooms and they had no way of locating them. The lady seemed rather miffed that I had even asked her for a cart. The hotel has three elevators one of which is out of service. several times my family wound up taking the stairs instead of elevators because the wait was so long just to get an elevator. The inside pool area was not kept clean. My family tried a few times to take advantage of the cooked to order breakfast but the line was impossible long even at 6 a.m. by 10 a.m. we gave up and decided to stop elsewhere to eat. By far this was one of the worst hotels I have ever stayed at definitely not what I was expecting in the Buckhead area, For sure this place has been added to my list of places to steer clear. The only staff members which did not act as though we were a bother were the bartenders during happy hour otherwise the front desk staff and many of the other workers seemed to really just not be happy individuals.

great central location and shuttle to restaurant was very helpful!

spa was shut down for a day :-(

Clean rooms

A little warm

The staff was great, the location is the best, very close to everything and within walking distance to great places such as bars and places to eat, and be social.

Who wants to pay for parking when you attend a hotel, no one, so I really don't like that we had to pay $15 a night for parking, but I get it. Also, I hate when hotels put holds on your debit cards, then you have to wait for the crazy fee and amounts to be refunded, it's like hello, why are you locking up my funds to begin with.

Next door to all of downtown Atlanta.

The hotel has a nice boutique feel. The bed was comfortable.

We opted to pre-check the day before arrival and requested a spacious room from the options. The room we received was so small that there was no space to place our open luggage! Also, the shower was fairly small and no bathtub.

it was a nice room and pool.

no where to park except down the street at midnight in downtown atlanta with my daughter. we first sat for 45 minutes to get into the mariott only to find out they had no parking because it was full and so we had to go down the street park in a parking garage, and walk back two blocks with our luggage at midnight. I will next year stay someplace that offers more to there guests. I was disappointed also in the staff very unhelpful, I just was not impressed at all with what I got for my money

Big hotel. Accommodated my early arrival.

False alarm went off at 5:30am, waking all guests. It was not resolved until about 20 mins later.

Nice ambiance, the courtyard is fun, but the staff made our stay extra special. Friendly and personable all around. Great value for midtown Atlanta.

Perfect location and a great value. Our toilet leaked a little but other than that, a very satisfactory stay.

The location was perfect.

There were children running through the hallway in the evening.

Great midtown location. Easy walking to Marta, restaurants, nightlife. Interesting mix of people staying there.

i don't like it. it don't look safe.

Nothing but the sweet lady at the front desk

First of all y'all dead wrong for the false advertisement they only renovated the lobby the rooms are old and dirty

Was all good

Very hard to get a waiter at the Sunday brunch. Not used to having to search for help at Four Seasons hotel.

Steam room, sauna, and luxury shower all included in the gym area. Great pool and comfortable beds. Will absolutely be back!

I love staying at the Grand Hyatt ! The staff always remembers us and are always so helpful, the food is great, they have a very nice bar area that we enjoy coming to after dinner, and once you get there you really don't have to get back in your car because the driver can take you most places!! A great place to stay for a weekend!

Comfortable room. Nice facilities. Friendly staff. Overall a great experience.

The closed captioning was not working on the tv

Very friendly staff

For the price, I would have expected internet access would be included. I was disappointed to learn that it cost extra.

Very friendly staff! Excellent

Nothing

Lobby and surrounding areas were beautiful. Close to the places we wanted to go.

Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds

Price was cheaper