Atlanta Hotels

We stayed there on a spur of the moment decision, for our anniversary. When we told the front desk it was our anniversary, they upgraded us to a renovated corner suite. It was absolutely beautiful! The staff was very friendly and helpful, the room was clean. I can't say enough good things about our stay! I highly recommend it!!

Rooms were very spacious.

There were stains on the carpet not only in the hallway leading to the room, but all over the carpet in the room itself. And don't even think of trying to sleep in or just relax after 9. They are in the midst of renovations, and the constant jack hammering, or whatever tool they were using will reverberate into your room. You can cover the noise by turning the tv up loud, but that defeats the purpose of trying to relax.

Location

Room was tight. The did not take the effort to find my marriott rewards number ( did not have with me). would not consider an upgrade evin if I paid because I booked with this site.

champagne at check in.

Staff was excellent top to bottom. Attention to detail at all positions.

Room has exposed sliding door on bathroom that does not lock. Also no fan in bathroom.

My overall experience was great!

Breakfast could've been better.

Staff were very accommodating.

Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.

Having to pay 32 dollars a night for parking.

I loved the staff and overall ambiance of the hotel... We will definitely stay here again!

I didn't like the price of the restaurant and the food was okay.

Great gym. Quality Restaurants and very helpful staff. They also do this nice feature where fresh fruit is available in the lobby and in the gym!

I read so many negative reviews after making reservations that I was scared of what I had gotten us into. All my concerns were for nothing. It was an excellent location to the Georgia Dome, restaurants and downtown Atlanta and all it has to offer. Every staff member we came in contact with during our short stay was very friendly and helpful. Thomas checked us in and while talking we found out his sister lived where we vacation. The cook, Greta, became very special to me. The food was great (and REAL nothing canned) and the staff kept the food replenished, counters and tables wiped down. The staff must have a great boss because everyone seemed happy and content. The hotel appeared to be in a remodeling mode because the lobby and dinning area were very attractive. Our room had new furniture, carpet, tv, drapes, floor and wall tile in the bath. I loved the modern lamps and bath fixtures. My favorite was the wall lamps on each side of our king bed. In addition to the wall lamp, it had an attached LED light that could be positioned to shine on my reading material. FANTASTIC.

With all the work that has been done to improve the hotel, there are still touch-ups and refining left to be done. Also it is time to replace the mattress, it is squeaky. I feel sure by SEC time next year the touch-ups will be complete or close to it. A Note to THE BOSS: You have a great, hard working staff. This is the best asset you and the hotel have going for you. Don't mess up. Keep them happy and most of all treat them good.

Location

Loud Courtyard

Large room, comfortable bed, awesome black out curtains! Updated and clean. The front desk were very polite and made things easier for us. The location is not the best for downtown, but I-85 is very close and easy to get onto. The price for the room wasn't too bad considering the size and how modern it felt.

The housekeeping was bad; did not replace all complimentary items, left trash in certain areas that looked completely ignored, did not take old towels. The room service people were very rude on the phone, especially when they messed up both of our orders and we asked for them to be fixed. Took about 40 minutes initially and then another 40 to fix it. For two burgers and a soda it ended up costing 45 dollars, and at the front desk during check out they were nice enough to refund. Front desk was very nice at least. OH and on our second night out floor was filled with teenage girls (on a sports team) screaming and yelling all night and the next morning. Completely ridiculous.

Location

Hidden fees and pay for parking.

Very Little, but they did have my room ready for me.

Almost everything, not enough valet (it was full and the hotel wasnt), bed very uncomfortable, small old bathroom, unhelpful people at check in, do I need to go on?

Easy access to public transportation. Very convenient. In a central location, very close to several landmarks including Olympic park, CNN, etc. Even though it is on the side of a highway, the room is sealed very well. It is very quiet. Barely hear the noise from the traffic. Love the hotel. Strongly recommended to anyone.

The location is perfect....steps to numerous restaurants and shops. Also a 10 minute drive to Atlantic station. The facility is beautiful with comfortable guest rooms and snooze adjust beds making your mattress meet your sleep needs. But the best part is the staff. Everyone was so friendly and helpful and really made us feel at home. Definately staying here on all my atlanta trips

Staff at front desk were outstanding. Very friendly and helpful. Great location.

Room was dusty in places and A/C made a rattling noise. Lamp shade had hole in it. Plugs on lamps only worked when lamp was on.

Service

I was put in a handicap room and I'm not handicapped

Rude staff. Small rooms, that felt unwelcoming. Poor location for anything outside of every touristy sites.

Polite staff.

The parking fee was $30 per day plus tipping valet each time you came and went. Traveling with two vehicles made us leave hotel.

Excellent staff, very friend and accommodating

Rooms a little dated

great central location and shuttle to restaurant was very helpful!

spa was shut down for a day :-(

Location

-SLOW elevators -Breakfast was not as good as other Embassy Suites

orbitz double booked us which caused ploblems I did not want to deal with