Moose Hotel and Suites

4 stars
345 Banff Avenue, Banff, AB T1L 1H8, Canada
Banff, Canada
+1 403 760 8570
8.9
Very good
based on 2474 reviews
2,474 reviews
Tue 3/3
-
Wed 4/3
1 room, 2 guests
Deals from
£128
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
£128
Queen room
£145
King room
£169
50 more Moose Hotel and Suites deals
50 more Moose Hotel and Suites deals
Building
Other
Lobby
Lounge
Building
Lobby
Pool
Building
Balcony
Pool
Spa
Building
Outdoor view
Stairs
Other
Dining room
Spa
Room amenity
Conference room
Bedroom
Bedroom
Pool
Patio
Other
Restaurant
Bedroom
Bedroom
Conference room
Other
Other
Balcony
Living room
Conference room
Hotel amenity
Gym
Dining room
Gym
Restaurant
Other
Other
Bedroom
Living room
Building
Bedroom
Gym
Spa
Dining room
Kitchen
Other
Kitchen
Bathroom
Bedroom
Bedroom
Parking
Other
Room amenity
Bathroom
Bedroom
Bathroom
Living room
Photos of Moose Hotel and Suites
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Moose Hotel and Suites is located in Banff and is close to local attractions, such as the Whyte Museum of the Canadian Rockies and the Banff Park Museum. It is close to the area's tourist hot spots and is minutes on foot from Banff Railway Station.

Deluxe on-site facilities include a sauna and an indoor pool. Guests can enjoy the recreational activities on offer, such as bicycle rental and a Jacuzzi.

The hotel features rooms equipped with a microwave, a refrigerator and a hair dryer.

Moose Hotel and Suites's restaurant is the ideal spot to relax following a day's sightseeing, with a selection of Italian dishes available. Alternatively, there is a large selection of international restaurants close by.

Set amongst the beauty of Canadian Rocky Mountain Parks World Heritage Site, the hotel provides a variety of outdoor activities, including canoeing and hiking. It is also minutes from Banff National Park.

Latest deals for Moose Hotel and Suites

Tue 3/3
-
Wed 4/3
King room
No inclusions
1 king bed
£169
nightly with VAT
No inclusions
1 king bed
£174
nightly with VAT
No inclusions
bed type unknown
£217
nightly with VAT
Queen room
No inclusions
2 queen beds
£145
nightly with VAT
No inclusions
bed type unknown
£169
nightly with VAT
No inclusions
2 queen beds
£209
nightly with VAT
Double room
No inclusions
1 twin bed
£871
nightly with VAT
No inclusions
bed type unknown
£1,057
nightly with VAT
No inclusions
bed type unknown
£1,096
nightly with VAT
Superior room
No inclusions
2 queen beds
£128
nightly with VAT
No inclusions
2 queen beds
£131
nightly with VAT
No inclusions
2 queen beds
£140
nightly with VAT
Standard Room
No inclusions
bed type unknown
£233
nightly with VAT
No inclusions
bed type unknown
£440
nightly with VAT
No inclusions
bed type unknown
£668
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Moose Hotel and Suites

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Shuttle service (free)
  • Ski pass vendor
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lower bathroom sink
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Toaster
  • Refrigerator
  • Coffee machine

Things to do

  • Bicycle hire
  • Golf
  • Canoeing
  • Cycling
  • Skiing
  • Hiking
  • Ice skating
  • Snowboarding
  • Snowmobiling

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool with a view
  • Massage
  • Sauna

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

General

  • Family rooms
  • Ski storage
  • Storage available
  • Fireplace
  • Seating area
  • Telephone

Parking and transportation

  • Free parking
  • Private parking
  • EV charging station

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Balcony

Bedroom

  • Socket near the bed
  • Sofa bed

Workspace

  • Fax/photocopying

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Moose Hotel and Suites

8.9
Very good
2474 verified ratings
Wonderful
1673
Very good
408
Good
232
Okay
64
Fair
57
Mediocre
23
Poor
17

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, with many highlighting its proximity to downtown and various amenities. The rooftop hot tubs and beautiful views were also frequently mentioned as positives. However, some guests expressed disappointment regarding the service, cleanliness of certain rooms, and the overall value for the price paid. A few noted that the hotel has seen better days in terms of maintenance and comfort.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service3.5 out of 10
Bed Comfort3 out of 10
Value for Price2.5 out of 10
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All reviews

6.0
Okay
Doug, Oct 2025
Rooms small. Have to walk outside to room. Temperature hard to regulate
7.7
Good
dionne, Sept 2018
Pros (+) Location was great but very busy and loud. Rooms were small but very clean. Rooftop fire pit and hot pools were fantastic. Lobby fireplace sitting area is beautiful. Downstairs restaurant and bar are ...
Cons (-) For as much as it cost, the rooms were quite small and the walls were very thin - lots of outside noise. No alcohol allowed by the fireplace in the lobby was inconvenient. No full-length mirror in roo...
Read more
9.4
Wonderful
Scott, Jul 2018
Pros (+) great location and atmosphere, friendly staff. Would definitely stay here again.
Cons (-) Better breakfast options are available in town.
9.7
Wonderful
Anonymous, Jun 2017
Pros (+) The Moose is a new and beautiful property in an ideal location. Their rooftop spa and pool/jacuzzi facilities are ideal for accommodating a large group of travelers. Food in the Pacini restaurant is q...
Read more
10
Wonderful
Anonymous, Jun 2017
Pros (+) Location, staff, parking are very good. Great rooms and good italian food.
8.5
Very good
Anonymous, Feb 2017
Pros (+) Outdoor rooftop hot tubs are incredible. Even on very cold days they continued to operate. Rooms are bright with many windows. Beds are very computable. Any of our requests for improvement were immedi...
Cons (-) Coffee needs to be improved. We did ask for a coffee pot and was immediately supplied.
Read more
5.7
Fair
Kathryn, Jul 2016
Pros (+) The lobby is nice! Comfortable bed
Cons (-) For $312 CAD you get the equivalent of a Marriott Courtyard...except smaller. No view! It's misleading to list a bunch of amenities that aren't open yet. I was told I could walk to the hotel next door...
Read more

Location

345 Banff Avenue, Banff, AB T1L 1H8

What's nearby

  • Canadian Ski Museum West280 yd
  • Canadian Mountain Holidays429 yd
  • Canada House Gallery0.3 mi
  • Whyte Museum of the Canadian Rockies0.4 mi
  • Banff Park Museum0.5 mi
  • Buffalo Nations Luxton Museum0.7 mi
  • Tunnel Mountain0.7 mi
  • The Banff Centre0.8 mi
  • Banff Avenue0.9 mi
  • Tunnel Mountain Drive1 mi
  • Bow Falls1.1 mi
  • Cave and Basin National Historic Site1.2 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Moose Hotel and Suites

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
July
£372
£533
Cheapest month to stay with an average 54% drop in price.
Most expensive month to stay with an average 46% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Moose Hotel and Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Moose Hotel and Suites

  • If you’re after a cheap room at Moose Hotel and Suites, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Moose Hotel and Suites, plan to stay on a Sunday or Wednesday. The most expensive day is usually Monday.
  • The cheapest price a room at Moose Hotel and Suites was booked for on KAYAK in the last 2 weeks was £178, while the most expensive was £178.
  • How long should you stay at Moose Hotel and Suites? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Moose Hotel and Suites

  • Does the Moose Hotel and Suites offer any business amenities?

    The Moose Hotel and Suites contains two large meeting rooms that are equipped with high speed Wi-Fi, sound systems, and optional video projectors. Additionally, the hotel has an onsite catering team that offers a variety of buffet and plated meals, with prices ranging from 18 to 55 CAD (approximately 13 to 41 USD) depending on what food your company selects. Guests that are attending your meeting, workshop, or conference will be eligible to receive a discount for their room at the hotel, as well as a free local transportation pass.

  • What amenities does the Moose Hotel and Suites offer for pets?

    If you will be staying at the Moose Hotel and Suites with a furry friend, make sure to warn the hotel staff upon arrival, as not all rooms are pet friendly. Once you have gotten settled at the hotel with your pet, you will be provided with complimentary food and water bowls, a comfortable bed, yummy treats, and some toys to take home with you. There are also several public areas where you can be accompanied by your pet, such as courtyards and terraces.

  • What are the best rooms to stay in at the Moose Hotel and Suites and why?

    To stay in a particularly spacious room, select the Superior One Bedroom Suite, which can sleep up to three people and contains a separate sitting area, a balcony, and a mountain rain shower. If you or someone who will be staying with you at the Banff Hotels Moose Hotel and Suites is handicapped, opt for the Accessible Room, which can sleep up to four people and has secure grab bars in the shower.

  • Does the Moose Hotel and Suites offer any special spa services?

    The Nourishing Foot Treatment is a popular choice that costs around 65 CAD (approximately 49 USD) and will leave your feet feeling silky and soft, while the Rejuvenating Skin Polish is an exfoliating service that costs around 75 CAD (approximately 55 USD) and will make your body smooth, healthy, and glowing. If your skin is in desperate need of hydration, make a reservation for the Intense Nourishment treatment, which costs around 225 CAD (approximately 168 USD) and consists of a stimulating body scrub, a stress-relieving scalp massage, and the application of hydrating oils. For those that would like to relax and clear their minds, choose the Meadow Rejuvenation package that costs around 329 CAD (approximately 245 USD) and includes a body wrap and detox facial.

  • How can I travel from Calgary International Airport to the Moose Hotel and Suites?

    If you are arriving at Calgary International Airport, it is possible to either drive or take public transportation to the Moose Hotel and Suites. The drive generally lasts 1h 30m to 1h 45m depending on traffic and weather conditions. To use public transportation, you can grab the local Calgary Connector Bus, which will take you to the hotel in around 2h, and cost around 80 CAD (approximately 60 USD) each way.(Prices checked 16/05/19).

  • Where is Moose Hotel and Suites located?

    Moose Hotel and Suites is located at 345 Banff Avenue in Downtown, 0.3 miles from the centre of Banff. Canadian Ski Museum West is the closest landmark to Moose Hotel and Suites.

  • When is check-in time and check-out time at Moose Hotel and Suites?

    Check-in time is 16:00 and check-out time is 11:00 at Moose Hotel and Suites.

  • Does Moose Hotel and Suites offer free Wi-Fi?

    Yes, Moose Hotel and Suites offers free Wi-Fi.

  • Does Moose Hotel and Suites offer free parking?

    Yes, Moose Hotel and Suites offers free parking.

  • How far is Moose Hotel and Suites from the airport?

    Moose Hotel and Suites is 67.4 miles from Calgary. Moose Hotel and Suites is 99.6 miles from Red Deer.

  • Does Moose Hotel and Suites have a pool?

    Yes, Moose Hotel and Suites has a pool on-site.

  • How does KAYAK find such great Moose Hotel and Suites hotel deals?

    KAYAK scours the web for all room deals available at Moose Hotel and Suites in Banff and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moose Hotel and Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moose Hotel and Suites.

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Good to know

Value for money

Distance to city centre

7.9
0.3 mi

Everything you need to know for your stay in Banff