Overview

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Hotel Helvetia Basel

Kuchengasse 13, 4051 Basel, Basel-Stadt, Switzerland
+41 61 272 06 88

£83+

Overall guest ratings

7.7/10 Good
Based on 614 reviews

Review highlights

  • 9.5
  • 9.2
  • 4.1
  • 4.1

Nearby

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    About

    Located just 4.8 mi (7.8 km) from the airport, Hotel Helvetia Basel offers free drop-off service (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Flat-screen TVs, minibars, and free WiFi are offered in all rooms.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 614 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.2 "Great parking, according to 92%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 5.9 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      0.5 "Air conditioning was criticized by 95%."
      4.1 "59% said rooms were small."
      3.9 "61% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      4.3 "57% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
    • 4.0 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      4.1 "59% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
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    Overall rating

    7.7 Good
    Based on 264 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 6.1 "Food is average."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      0.4 "Air conditioning was criticized by 96%."
      4.1 "59% said rooms were small."
    • 4.2 "Not very comfortable."
      4.6 "54% thought it was too noisy."
      4.1 "59% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
    • 3.6 "Vibe wasn't good."
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    Overall rating

    8.1 Excellent
    Based on 55 reviews
    • 9.5 "Perfectly clean."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 4.0 "Rooms are not good."
    • 3.8 "Not very comfortable."

    Overall rating

    7.4 Good
    Based on 294 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 6.0 "Food is average."
    • 4.7 "Breakfast is below average."
    • 4.1 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      4.1 "59% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
      2.5 "75% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
    • 3.7 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      4.1 "59% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
    • 3.4 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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