Overview

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Copthorne Hotel Merry Hill Dudley
Top Business Hotel

The Waterfront, Level Street, Brierley Hill, DY5 1UR, United Kingdom
+44 138 448 2882

£57+

Overall guest ratings

8.2/10 Excellent
Based on 1,658 reviews

Review highlights

  • 9.3
  • 8.8
  • 5.6
  • 5.5

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Whether your destination is in Europe, the US, China, Asia or New Zealand, Millennium Hotels and Resorts effortlessly answer your need for comfort and style in exceptionally convenient locations.

    Each hotel has a diverse, rich history and prides itself on its promise to provide excellent customer service, sophisticated amenities and welcoming accommodation, for both business and leisure guests.

    Many of the most unforgettable tourist attractions and the most prominent business districts in the world are situated conveniently close to the hotels, as you will find.

    The modern Dudley hotel overlooks the picturesque canal marina and is a short stroll from Merry Hill Shopping Centre. The hotel offers elegant guest rooms with contemporary amenities, dining options, a health club and spa, and friendly service.

    There are also impressive conference and banqueting facilities available, which are able to host 600 delegates for meetings, weddings and conferences.

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    Copthorne Hotel Merry Hill Dudley

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Spa
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Wedding services
    • Business centre
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Indoor pool
    • No smoking
    • Beauty salon
    • Express check out
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,658 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      7.9 "Great parking, according to 79%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.8 "Lovely bar service, according to 78%."
      7.0 "70% were happy with the room service."
      7.1 "71% said the booking process went smoothly."
    • 7.4 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.0 "50% thought the minibar was ok."
    • 5.9 "Average value."
    • 5.6 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      5.0 "Desserts were ok, said 50%."
      6.3 "63% thought the snacks were adequate."
    • 5.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      1.8 "82% didn't like the architecture."
      1.6 "84% thought the facilities needed updating."
      4.2 "For 58%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 3.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
      3.2 "68% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    Based on 1,011 reviews
    • 9.1 "Terrific location."
      7.7 "Great parking, according to 77%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.8 "Great service."
      7.9 "79% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 6.1 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.1 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.2 "Desserts were ok, said 52%."
    • 5.0 "Average amenities."
      1.8 "82% didn't like the architecture."
      4.4 "For 56%, the lobby entrance was sub-standard."
      1.6 "84% thought the facilities needed updating."
    • 3.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
      3.0 "70% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    Based on 315 reviews
    • 9.3 "Terrific location."
      7.8 "Great parking, according to 78%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 7.2 "Good pool."
    • 7.1 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Food is average."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 66 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.6 "Rooms are ok."
    • 6.2 "Food is average."
    • 5.8 "Average cleanliness."
    • 5.7 "Average value."
    • 4.2 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 265 reviews
    • 9.3 "Terrific location."
      7.9 "Great parking, according to 79%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Average value."
    • 5.6 "Food is average."
    • 5.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      3.7 "63% thought it was overpriced."
      3.0 "70% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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