Book Budget car hires at Worcester Airport

Reviews

Recent reviews

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Wonderful

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Fair

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Mediocre

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2.0

Pros:Nothing - I was unable to make the rental because the hours of the rental car location were a lie.Cons:The online hours listed for Budget Car Rental say it is open until 7 pm. However, when I arrived at 4 pm, there were no employees there. I waited for an hour, but no one showed up. I called the location, & it said "all of our employees are busy" - the store hours are a lie.Reviewed 23 Jul 2019

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8.4

Pros:Easy pick up, nice car.Cons:There was no one at the counter mid-afternoon to receive my car. I waited for 20 minutes and then left my Budget key in the dropbox even though the box was only marked for Avis, not Budget.Reviewed 30 Jun 2019

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4.0

Smiling Can’t Hurt That MuchPros:Ease of dropping off the car. Simply pulled into the lot adjacent to the terminal, parked, and dropped keys at counter.Cons:The agent’s attitude when I mentioned that I was expecting a discount for returning the vehicle with more gasoline then when I picked it up. He immediately said that was not possible; even though, I was told differently by a Budget representative when I called the company’s customer service line earlier in the day. He also did not seem interested in my concerns regarding the cleanliness of the vehicle I noticed shortly after picking up the vehicle.Reviewed 27 Oct 2018

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2.0

Unable to drive the carPros:NothingCons:The car given to me had very bad brakes and I was unable to drive the car. I took it back the next morning and they refused to give me a full refund for the car. It wasn't even the car I had intended to rent! The service was horrible at the counter and they didn't even have the car I wanted to rent. The customer sevice with Budget has been awful. I am still fighting to get my refund for the one day I did not even drive the car!!!Reviewed 13 Aug 2018

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9.2

Cons:N/AReviewed 15 Nov 2017

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2.0

Wrong smelly carCons:The car we ordered was not there. We were given a car that was smaller and smelled very badly of smoke. Called everyday to replace it and budget never had a replacement.Reviewed 31 Aug 2017

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8.4

Pros:Easy drop off procedure.Reviewed 17 Jul 2017

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10.0

Pros:Great customer service! Car was clean inside and out!Reviewed 14 Mar 2017

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6.0

Pros:Desk staff; Ease of pickup and returnCons:Car was dirty; No car manual; Disliked the car model (Ford Escape)Reviewed 27 Apr 2016

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More

• What is the most popular hire car from Budget at Worcester Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked hire car type from Budget at Worcester Airport.

• Where can I find Budget hire cars at Worcester Airport?

  375 Airport Drive is the closest Budget hire car location to Worcester Airport. The telephone number for this location is +1 508 754 1604.

• Does Budget offer shuttle or airport pick-up services from Worcester Airport (ORH)?

  Yes