Búzios hotels

I enjoyed the relaxed atmosphere, the general ambience and the comfort the hotel had to offer. Unfortunately the weather this time of year brings out more mosquitoes and the maid probably thinking it is a good idea to freshen the room up by opening the patio doors let in at least three mosquitoes which unfortunately took a liking to biting me on each of the days I was there. I suggest the patio doors are left closed or the room sprayed afterwards.

Nice setting and food was excellent. Room was very nice and staff friendly Had to make 4 phone calls to have someone come and fix the room safe which was not working on arrival. Room was not cleaned one day and had to make a 2 further phone calls to have this resolved. With the amount of money being paid, this is not acceptable

Chief-receptionist (woman) was terribly unpleasant and gross. She tried to to falsify my signature.

The view and location to the beaches was fantasic. The hotel was very old, and has had little maintenance, ecept new A/C;s and would not be what we would classify as a four star, three star would be generous. We chose it becasue it was stated as a four star. If not for the location and views, we would say it was way over priced. The front desk offered little assiatnce with regards to attractions etc.

Staff was very service minded and the package included in the hotel with panoramic tours, massage, bus service at night, surfing lesson, beach services made the stay very good value for money. The food, both lunch and dinner, was very fresh and of high quality. This is a very good beach place, not to be compared with a regular 4 star hotel - do expect ants etc in the rooms (but they do not bother you at all). I would come back, but probably not pay regular prices - only if special offering is available. We were first given a room with a bed on the floor and the size of the room was extremely claustrofobic - my recommendation to the hotel is only to offer these rooms at a reduced price for people actively looking for that type of accomodation (under 30?)

Hotel situated in beautiful garden, nicely designed rooms. Breakfast-buffet unsafe (because cheese, butter and meat not cooled). Old, even moldy bread (brought twice a sample to the receptiondesk). Malfunction of hot water in the hotelroom not repaired during entire stay, many other technical imperfections. No bar services at the beach (although announced in website). Absolutely not in line with expectation of a five star hotel! We filed a written complaint 1.5 weeks ago about the services to the hotelmanager, but without an answer till now.

location, transporation and sense of safety.. price of dinner buffet $50.00 reias per person was to expensive and was not stated clearly before we begin to eat. The rooms had dirty floors and beds were on the floor. Lastly, pictures on the internet did not reflect the actual room.

stuff doesn't speak English, bad conditioning

Very close to the beach. Quiet. Nice design and spacious rooms. Staff very helpful. Good breakfast. Helpful shuttle bus to town. A lot of ants in the room and water dripping from the ceiling

Good service, warm and nice welcome. However due to the location, pool with limited sun, not to be compared to some of the other hotels in Buzios ...