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Pros: Dreamliner is a comfy plane, good seats w/ decent legroom.

Cons: Food options. Not good choices, overpriced, and they ran out of many options on both flights. Poatao chips stale, terrible corn curls. The only main dish vegan oprion was cup o noodles type soup whivh was bland. I didn,'t know about ordering meals ahead, where I would have had more options. 11 hours is a long time to have such poor options.BRING YOUR OWN FOOD! Water should be offered free of charge- hydration on a long flight is important.

Cons: Typically an international flight that cost 1000+$ would come with food and drinks, given that they cost next to nothing compared to the ticket. But apparently for Norwegian one has to purchase food and drinks on top of the ticket, otherwise you don't even get served water in a 7 hour flight, which is completely ridiculous. Do you really the 2$ from a passenger for some water? Btw, I pre-purchased food and water. It's the fact that the people who sat next to me didn't get served water when I received food and drinks that made me very uncomfortable.

Cons: Canceled

Pros: Movies were good and seats were spacious. Not much service throughout the flight.

Cons: Little service for water. Clogged toilet.

Pros: It was a rather empty flight so I was able to have space to myself to stretch out.

Cons: Everything. We were late boarding, late taking off, micromanaged by the crew like we’re stupid, the food was truly god awful atrocious... and there were like 20 movies to choose from for a 7 hour flight. Furthermore, there were NO snacks available for purchase so you were forced to eat gross food.

Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.

Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.

Pros: Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again.

Pros: loved the pillow and the blanket and the movie options

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Pros: Crew were great, food, entertainment, seat and everything else was great as well.

Pros: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport

Cons: No downsides at all

Pros: The crew were amazing and the flight was very smooth.

Cons: Keep up the good work

Pros: Can’t complain having a whole row for myself in such a long flight and amazing crew

Cons: Food

Cons: Better food better seats and bad movies. Nothing good to pass the time

Pros: New Years flight... very special. Great staff and grear entertainment on board

Cons: The flight data was not showing... could have been interesting especially on a New Years flight

Cons: Too tight, no entertaintment

Pros: Departed exactly on time & arrived early. Excellent!

Cons: Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating.

Pros: Flight from LAX to Lima good enough. Flight from Lima to Buenos Aires very bad. Old plane food sucked and entertainment non existent.

Pros: Boarding was easy.

Cons: Nothing

Cons: Food could be better

Pros: There were many comforts to the plane even in economy.

Cons: There is little leg room in economy for someone over 5’11”

Pros: Good crew unlike previous experience a few months ago

Cons: Food

Cons: The flight had a departure delay of three hours. That was not fun

Pros: The staff was nice

Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Pros: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.

Cons: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.

Cons: A little more clean seats

Pros: The flight was on time... that is about all...

Cons: Too late to download app once on plane so stuck for hours without entertainment on a long flight. They wanted to charge for most everything. First class was not as good as economy on other airlines. I have no idea why anyone would select United on purpose. I know I will not pick them again...

Pros: Being on time at departure and arrival is a challenge, but despite having a completely filled cabin, they made it look easy.

Cons: I boarded in Group 4 and all bins were full. So my carry on case had to be checked (several others’ cases as well). This caused me a 30 minute delay at baggage claim and some minor scuffs on an item that wasn’t designed for checking in. These are 2 reasons why I no longer check in. 3 is lost items.

Cons: Pilot didn’t show up, we waited 2.5 hours for him.

Pros: The seats on this airplane are very uncomfortable.

Cons: Flight left late, crew a bit unorganized seating passengers.

Pros: Crew was pleasant there were many seats vacant

Cons: Flight boarding starte 25 minuets late

Pros: As expected. Crew was excellent.

Pros: The staff was kind and helpful. The business class was good and the updrafts was really worth it

Cons: Entertainment was poor .

Pros: Cheap fares and direct flight

Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

Pros: Crew was very nice and the food was excellent

Pros: DIY snack area

Cons: Food and seating

Cons: Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF.

Pros: The staff were very helpful and professional.

Cons: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Pros: Attention

Cons: Food

Pros: Entertainment, and crew was nice

Cons: Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free

Pros: On time flights. Free entertainment. Good food. God plane.

Cons: Nothing, really.

Pros: Every thing amazing

Cons: This trip really excellent Thank you Turkish Airlines

Pros: The crew the attention while on my flight.. overall I can’t wait to fly with Norwegian airlines again

Cons: Keep up with the great work

Pros: Super fast boarding, quicker flight than expected

Cons: No entertainment

Cons: The Norwegian staff were completely incompetent. It took me 1.5 hours just to check in. Almost missed the flight.

Pros: Very personable staff. Food acceptable for airline fare. Ticket price was outstanding.

Cons: Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good.

Pros: Friendly staff

Cons: Security check at gate; No priority

Pros: They considered my reguest of vegiterian food.

Cons: I have no complaints.

Pros: The service

Cons: The food.

Pros: Nice plane, newer model.

Cons: The ability to control air flow was available on every other row. We were unlucky to be in an off row and it was very uncomfortable. Fortunately my wife was able to move to the window seat where it was cooler. The athletic team on board made disembarking a bigger challenge than necessary.

Pros: The seats were nice

Cons: They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids

Pros: the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing

Pros: The crew was professional. Plenty of space to store my carry on bag overhead. I also like the safety video at the beginning, featuring actors and comedians.

Cons: I have no complaints about this flight.

Pros: The comfort of the premium seats

Cons: Unable to order still water through their tablet system, it says water was unavailable , so we kept having to go up and ask staff. I mentioned it to the staff and he said I had to order it through the tablet but then I mentioned it was broken. Still he didn't have the sense to followup to see how he could rectify it. They gave us a cup at a time and didn't ask if we wanted larger portions.

Pros: Movies were good and seats were spacious. Not much service throughout the flight.

Cons: Little service for water. Clogged toilet.

Pros: Liked that the flight was not full and therefore could use 3 seats to stretch a bit. Modern plane and smooth flight. Cheap!

Cons: Tight leg space. No food or drinks besides water. Sits could be more padded. My screen didn't allow me to order food or drinks. It was broken and there was no effort from the crew to offer to get at least a menu or pay with my visa for even a cup of coffee. I could have gone to the middle area to deal with it but it was not worth the effort. Not the most pleasing crew IMO. Just doing their jobs.

Pros: Not much

Cons: NO leg room. I’m 6’3 Food not included Drinks not included Took 2 hrs for a flight attendent to get me headphones Food service for other passengers completely disorganized causing poor service to others Waited for 40 minutes for my suitcase.

Cons: A little too warm but not unbearable. We paid extra for seats together but did not get to pick them. We would have preferred a window but were in the middle 2 of 4.

Pros: nice people and cordial staff

Cons: cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow

Cons: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is

Pros: All!!

Cons: Nothing.

Pros: The crew was very good, really polite and nice and helpful. Pilots or the plane's auto landing system did a good touch down in a hard windy condition at Ohare.

Cons: Cramped seating as usual in economy, but BA's is better than others in most cases. A few extra inches of leg and knee room would make all the difference in the world. Our worst experience is the over zealous highly inefficient very slow tedious carry on bag security system at Heathrow terminal 5.

Cons: Once again BA lost my luggage from my connecting flight. Twice in a week and a half.

Pros: Seat was comfortable

Cons: Time

Pros: the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing