Overview

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New House Country Hotel
Best Room

Thornhill, Caerphilly, CF83 1LY, United Kingdom
+44 292 052 0280

£63+

Overall guest ratings

8.7/10 Excellent
Based on 248 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.5
  • 5.5

Good to know

  • Nice building
  • Friendly atmosphere
  • Spacious rooms
  • Great view

Nearby

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    About

    At Best Western Plus New House Country Hotel, you'll be within a 15-minute drive of Cardiff University and Castell Coch. Guests can visit the fitness center for a workout or grab a bite to eat at Sequoias, which serves regional cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a garden are other highlights, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Safe
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 248 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
    • 8.4 "Amenities are good."
      7.7 "77% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
      7.5 "75% enjoyed the lobby entrance."
    • 8.1 "Rooms are great."
      9.9 "99% thought the view was good."
      9.5 "95% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      7.3 "73% enjoyed the furniture."
      10.0 "100% liked the big bathroom."
    • 7.7 "Good breakfast."
      8.0 "80% were happy with the price of the breakfast."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.5 "Average value."
    • 3.8 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.2 "Bar is disappointing."
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    Overall rating

    8.8 Excellent
    Based on 193 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.2 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
      7.3 "73% thought it was pleasantly quiet."
    • 7.8 "Nice rooms."
      9.9 "99% thought the view was good."
      7.3 "73% said the beds were comfortable."
      9.6 "96% thought rooms were spacious."
    • 7.4 "Good breakfast."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.4 "Average value."
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    Overall rating

    8.5 Excellent
    Based on 14 reviews
    • 8.0 "Food is delicious."
    • 7.9 "Nice rooms."

    Overall rating

    8.6 Excellent
    Based on 39 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.5 "Comfort level is high."
      7.7 "77% said the beds were comfortable."
    • 8.1 "Rooms are great."
      7.7 "77% said the beds were comfortable."
      9.9 "99% thought the view was good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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