Overview

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New House Country Hotel
Best Room

Thornhill, Caerphilly, CF83 1LY, United Kingdom
+44 292 052 0280

£65+

Overall guest ratings

8.6/10 Excellent
Based on 242 reviews

Review highlights

  • 8.5
  • 8.5
  • 6.0
  • 5.1

Good to know

  • Friendly atmosphere
  • Great view
  • Spacious rooms

Nearby

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    About

    At Best Western Plus New House Country Hotel, you'll be within a 15-minute drive of Cardiff University and Castell Coch. Guests can visit the fitness center for a workout or grab a bite to eat at Sequoias, which serves regional cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a garden are other highlights, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Safe
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 246 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.5 "Location is great."
    • 7.7 "High comfort."
      9.6 "96% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.5 "Nice rooms."
      9.6 "96% thought the view was good."
      9.6 "96% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 6.3 "Vibe was decent."
    • 6.0 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
    • 4.3 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 201 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.7 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
      9.7 "97% thought rooms were spacious."
    • 6.7 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 6.1 "Vibe was decent."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.8 "Value below average."
      0.0 "The price was too high for 100%."
    • 4.7 "Breakfast is below average."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Overall rating

    8.6 Excellent
    Based on 9 reviews
    • 8.1 "Great service."
    • 7.5 "Nice rooms."
    • 7.0 "Tasty food."

    Overall rating

    8.4 Excellent
    Based on 34 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 7.7 "High comfort."
    • 7.6 "Nice rooms."
      9.6 "96% thought the view was good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Great view"
    "Spacious rooms"
    data provided by TrustYou

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