Overview

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The Charles Hotel

One Bennett Street, Cambridge, MA 02138, United States
+1 617 864 1200

£144+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 995 reviews

Review highlights

  • 9.3
  • 8.2
  • 7.8
  • 4.8

Good to know

  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

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    About

    A stay at The Charles Hotel places you in the heart of Cambridge, walking distance from Harvard Square and Harvard University. This 4-star hotel is close to Boston University and Fenway Park.

    Rooms

    Make yourself at home in one of the 295 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has 18000 square feet (1672 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Storage available
    • Express check out
    • Coffee shop
    • Night club
    • Safe
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 995 reviews
    • 9.3 "Terrific location."
    • 8.2 "Great service."
    • 7.8 "High comfort."
    • 7.2 "Good breakfast."
    • 7.0 "Nice rooms."
    • 4.8 "Internet is poor."
    • 3.3 "Value below average."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 398 reviews
    • 9.1 "Terrific location."
    • 8.0 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 8.0 "Great service."
    • 7.4 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.2 "72% thought the view was good."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 3.4 "Value below average."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 338 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.9 "High comfort."
      8.2 "82% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
    • 7.6 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
    • 6.8 "Breakfast is mediocre."
    • 2.8 "Terrible value."

    Overall rating

    8.4 Excellent
    Based on 49 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
    • 7.6 "Tasty food."
    • 6.8 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."

    Overall rating

    8.8 Excellent
    Based on 208 reviews
    • 9.4 "Terrific location."
    • 7.9 "High comfort."
      8.2 "82% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 7.8 "Good service."
    • 7.5 "Tasty food."
    • 7.4 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 3.1 "Terrible value."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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