Cambridge Car Hire

Cons: I was punished by picking up the rental late. I was ended up with triple charges. Budget said the reservation was made through a 3rd party, while Kayak had no customer service agent I could speak to.

Cons: Pickup and drop off process too complicated. Not in one place...

Cons: My only problem was that I found it hard to find the rental counter - there weren't signs outside for Budget so I was confused. Luckily the door person at the hotel was able to point me in the correct direction!

Cons: Because I did not get a car in Delaware, I never returned one in Cambridge.

Cons: Economy is economy.

Cons: The guy in the parking garage who greeted us when we were turning the car back in was so rude and obnoxious!

Cons: Fairly pricey

Cons: The car was clean but the smell of cleaning solution/ air freshener was really strong and gave me a headache. I had to have the windows open all day and all night to air it out. The next day, the smell was still evident and I had to wash the clothes I wore because the it seeped into my clothing. I wish they would have emailed me a copy of my receipt.

Cons: Drop off was fairly unorganized. There were several cars being dropped off and it was not clear where to go. When I went to return the paperwork, there were a ton of people waiting to pick up cars and it wasn't clear if we had to wait to process our forms too. After about 20 minutes of waiting, the lady at the desk told us we could leave the paperwork, which could have saved the time waiting in line.

Cons: There were four main problems with the rental- 1. The rear brake light was out 2. The radio was broken 3. There was garbage strewn about the car and it was obvious that it was not cleaned since the last rental 4. I was charged 90 dollars more than my contract stated and the manager in the store was unable to correct the charge see

Cons: Too expensive. So were others. Must be popular area, but still would like to push cost down.

Cons: I had asked for a "compact" car rental, and when I arrived at 7:15am was told that Avis had only one car available to rent at that moment - and it was a dodge minivan. It was massive. Though the employee at the desk gave me the same rental rate despite the different vehicle, it ultimately cost me more than a compact car would have because of the severe difference in gas mileage. I was extremely disappointed with this service and will not be using this location again.

Cons: Service wasn't great. It was fine, and quick, but not great customer service.

Cons: I almost got charged $114 for a &69 rental because I was about to pick it up 30 minutes early, nobody was going to point this out to me until I showed my Kayak email and the counter clerk told me I was picking the car up 30 minutes early! I think $55 for 30 minutes is a bit steep, don't you?

Cons: Pick up and drop off were both very slow and poorly coordinated. Drop off took about 20 minutes longer than it should have, and the customer service agents were rude and unhelpful even though they caused a significant inconvenience (I was on my way to the airport).

Cons: They did not have the car I rented (Luxury) and instead gave me different category one

Cons: Staff at this location were very slow and unorganized. No one answered the phone.

Cons: I had to wait 30 minutes to pick the car up and the lady was not kind to me..she did not ask me the fuel options, did not explain much, just wanted me to sign and leave. I returned the car early with quick return but have not received my invoice yet, as it explained on the box. I should not have any extras but l am not sure whether they would charge me anthing extra

Cons: no cruise control

Cons: some problems finding the right child seat

Cons: building/office was old and run down--seemed dirty.

Cons: The only problem was when I tried to reduce the length of the reservation by one day, it became 50% more expensive. I later learnt that it was because I booked it via Kayak for the weekly rate. I wish I was informed of this to avoid the confusion and better plan my vacation.

Cons: I had to cancel my reservation because it was scheduled after the store was closed.

Cons: I was billed 1,341.09 USD for a three day car rental. Hertz has so far failed to correct the error.

Cons: All kinds of unexpected Massachusetts fees, taxes on return.

Cons: Car was given to me with a screw in the tire and when notified the office they would not help us out. We were placed in a dangerous situation as they would not pick up the car for us, instead made us drive on a highway to swap out the car. This was completely unacceptable and unsafe. The motto is supposed to be "we will pick you up" which clearly is not true. Then when I tried to drop off the car, the lot was full and nobody answered the phone for hours.

Cons: Car was pretty dirty, the interior had not been cleaned in quite some time. The inside of windshield was a safety hazard it was so cloudy.

Cons: kind of a hard place to find, but I guess thats Boston.

Cons: would've preferred a smaller car, but the mini-van was fine for the most part.

Cons: Nothing

Cons: n/a

Cons: I did know that this location not only make you bring in last bills and pay stub like i was applying for a job. The rental process is misleading and possiable illigal. They take out the total amount from your account then they take out a additionally $250 fee supposedly to hold until you bring the car back but they withdraw it with the total amount. When you return the car you have to wait up until 5 business days to get your $250 back into your account. The car are really dirty and there is no privacy when rental a car and giving them your personal information

Cons: Why pick up at Thrifty Cambridge instead of BOS airport as agree at booking which we have to take Uber for another $62 for round trip to airport !

Cons: I had booked my car rental 4 months in advance to ensure I would get the car I wanted for a road trip through New England. However, when I got to Thrifty they said they could not find the keys for the car I had requested. I had wanted a small car to save on gas mileage and the elevation I would be driving on. Instead they gave me a mid size car that went through a lot of gas. Also, the car reeked of cigarette smoke. The smell was so strong we had to invest in air freshners which did very little for the smell. I had tried spraying perfume as well which was only a momentary fix. We kept the windows down for most of the drive. When we would turn on the AC, a very sour smell would come through the vents. Also, we had been told rolls would be covered; however, before leaving we told the car had not been registered to EZ Pass so we would be responsible for all tolls, which added up. Long story short, do not rent from this company.

Cons: Separation of collision and liability insurance was a surprise, but it turns out that's common.

Cons: They don't have any information. Their policies are waste. Their toll charges are compulsory if you don't take it they put fine on you. Thier insurance charges are ao high. Just having car charges low as compared to other companies doesn't matter overall thrifty is super expensive including all insurance toll and other services. They don't have decent cars too.