Bathrooms are very tight. They advertise free shuttle service but the hours are limited. We had a early morning flight and need to leave at 5:30 am. The shuttle does not work until 6am. No bell staff to help with luggage.
3 stars
Hampton Inn by Hilton Cancun Cumbres
Blvd. Luis Donaldo Colosio Mza 1 SM, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 234 0500Photos of Hampton Inn by Hilton Cancun Cumbres
Overview
Hotel with free breakfast, in the vicinity of Cancun Mall An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hampton Inn by Hilton Cancun Cumbres offers 141 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hampton Inn by Hilton Cancun Cumbres
- Fitness centre
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Dining
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Special diet menus (on request)
- Snack bar
Services and conveniences
- Business centre
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Designated smoking area
General
- Soundproof rooms
- Family rooms
- Telephone
- City view
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- EV charging station
Bedroom
- Alarm clock
- Sofa bed
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Pool
Reviews of Hampton Inn by Hilton Cancun Cumbres
7.8
Good
876 verified ratings
Wonderful
398
Very good
174
Good
139
Okay
61
Fair
41
Mediocre
26
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting its proximity to shopping and dining options. However, several reviews highlighted significant service issues, including unresponsive staff and miscommunication regarding amenities like airport shuttles. Overall, while the hotel has its strengths, improvements in service are needed to enhance the guest experience.AI-generated from customer reviews
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All reviews
Pros (+) It is good located
Cons (-) It do not have airport shuttle
Pros (+) Reception
Cons (-) Luke warm coffee
Pros (+) Clean and comfortable.
Cons (-) Nothing fancy. Book online or its a little overpriced.
Location
Blvd. Luis Donaldo Colosio Mza 1 SM, 77500 Cancún, Quintana Roo
What's nearby
- Poliforum Benito Juarez0.8 mi
- La Gran Plaza2.2 mi
- Estadio Olímpico Andrés Quintana Roo2.7 mi
- Estadio de Beisbol Beto Avila2.9 mi
- Glorieta del Ceviche3.3 mi
- Puerto Cancun4 mi
- Spa at The Royal Sands4.9 mi
- Kukulcan Plaza4.9 mi
- La Isla Shopping Mall4.9 mi
- Iberostar Golf Club Cancun4.9 mi
- Iberostar Cancun Peninsula Convention Centre5 mi
- El Rey Ruins5.1 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hampton Inn by Hilton Cancun Cumbres
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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Value for money | 7.5 |
|---|---|
Distance to city centre | 3.2 mi |
Nearest airport | Cancun |
Distance to airport | 5.7 mi |