Hotel Casa Maya

4 stars
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
8.0
Very good
based on 2995 reviews
2,995 reviews
Mon 29/12
-
Tue 30/12
1 room, 2 guests
Deals from
£379
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
£379
Photos of Hotel Casa Maya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

8.0
Very good rating
Based on 2,995 verified guest reviews

Latest deals for Hotel Casa Maya

Mon 29/12
Tue 30/12
Type of stay
Booking link
No inclusions
£379
No inclusions
£179
No inclusions
£181
No inclusions
£205
No inclusions
£206
No inclusions
£218
No inclusions
£229
No inclusions
£248
No inclusions
£260
No inclusions
£268
No inclusions
£285
No inclusions
£356
No inclusions
£574
No inclusions
£191
No inclusions
£230
No inclusions
£286
No inclusions
£447
No inclusions
£497
No inclusions
£183
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Cookie settings

Amenities at Hotel Casa Maya

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Pool and spa

  • Pool bar
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool with a view
  • Water slide

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Beauty salon
  • Water park
  • Pool table
  • Water sport facilities (on site)

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Pool view
  • Storage available

Kitchen

  • Electric kettle
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Vending machine (drinks)

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Swimming pool toys
  • Kids' club
  • Playground

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Reviews of Hotel Casa Maya

8.0
Very good
2995 verified ratings
Wonderful
1351
Very good
627
Good
398
Okay
191
Fair
158
Mediocre
91
Poor
179

Summary of reviews

Guests say
Guests appreciated the beautiful location and spacious rooms, but many expressed dissatisfaction with the service, cleanliness, and food quality. Some guests highlighted issues with the check-in process and the lack of variety in dining options. Overall, while the hotel has its strengths, there are significant areas for improvement.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
Read more
4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok1.3 mi
  • Cancun Convention Center2.1 mi
  • Puerto Cancun2.1 mi
  • Hard Rock Cafe Cancun2.2 mi
  • CoCo Bongo Cancun2.2 mi
  • La Isla Shopping Mall2.6 mi
  • Kukulcan Plaza3.1 mi
  • Glorieta del Ceviche3.1 mi
  • Puerto Juarez3.2 mi
  • Gran Puerto3.3 mi
  • Spa at The Royal Sands3.3 mi
  • Estadio de Beisbol Beto Avila3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000653/2025

Essential information about Hotel Casa Maya

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
December
£263
£484
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 127% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Casa Maya

  • If you’re after a cheap room at Hotel Casa Maya, then you should consider staying during the low season. The cheapest deals can generally be found in October and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Casa Maya, plan to stay on a Friday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Hotel Casa Maya was booked for on KAYAK in the last 2 weeks was £286, while the most expensive was £286.
  • How long should you stay at Hotel Casa Maya? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 3.3 miles from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free Wi-Fi?

    Yes, Hotel Casa Maya offers free Wi-Fi.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 9.8 miles from Cancun. Hotel Casa Maya is 44.5 miles from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
72% cheaperReal Inn Cancun7.4 Good (4,452 reviews)0.14 miRestaurant, Room service, Business centre£67+
5-star hotel
Riu Caribe8.7 Excellent (872 reviews)0.29 miSnorkelling, Outdoor pool, beachfront£264+
5-star hotel
Riu Palace Peninsula8.4 Excellent (1,116 reviews)0.31 miSnorkelling, Outdoor pool, beachfront£274+
3-star hotel
43% cheaperSunset Marina Resort & Yacht Club8.1 Excellent (309 reviews)0.38 miRestaurant, Room service, Coffee machine£134+

Cheapest

See cheapest stays in Cancún
3-star hotel
86% cheaperHotel Calypso Cancun7 Good (673 reviews)0.71 miOutdoor pool, Indoor pool, Restaurant£34+
3-star hotel
75% cheaperAquamarina Beach Hotel Cancun7.3 Good (108 reviews)0.76 miPrivate beach, Fitness centre, Restaurant£59+
3-star hotel
72% cheaperReal Inn Cancun7.4 Good (4,452 reviews)0.14 miRestaurant, Room service, Business centre£67+
3-star hotel
68% cheaperHotel Maya Caribe Faranda Cancún7 Good (451 reviews)0.55 miPrivate beach, snorkelling, Outdoor pool£76+

Most recommended

See most recommended stays in Cancún
5-star hotel
Riu Caribe8.7 Excellent (872 reviews)0.29 miSnorkelling, Outdoor pool, beachfront£264+
5-star hotel
Riu Palace Peninsula8.4 Excellent (1,116 reviews)0.31 miSnorkelling, Outdoor pool, beachfront£274+
3-star hotel
43% cheaperSunset Marina Resort & Yacht Club8.1 Excellent (309 reviews)0.38 miRestaurant, Room service, Coffee machine£134+
4-star hotel
8% cheaper
The Sens Cancun
7.6 Good (606 reviews)0.41 miPrivate beach, no minors, snorkelling£216+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
3.3 mi
Cancun
9.8 mi

Everything you need to know for your stay in Cancún