Hotel Casa Maya

Hotel Casa Maya

Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 0500

rate per night


based on 2,157 reviews

Hotel Casa Maya
Sat 29/1
Sun 30/1
ProviderNightly total

About Hotel Casa Maya

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

Photos of Hotel Casa Maya

Rooms available at Hotel Casa Maya

Sat 29/1
Sun 30/1
Show deals with
Double rooms(£222)
Double room
no bed type specified
no bed type specified


£222 totalSnaptravel
Standard rooms(£48 - £168)
Standard Room
no bed type specified
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£48 total123Milhas
no bed type specified
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£51 totalSnaptravel
no bed type specified
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£51 totalStayforlong
Deluxe rooms(£110 - £166)
Deluxe room
no bed type specified
no bed type specified


£110 totalFINDHOTEL
no bed type specified
no bed type specified


no bed type specified
no bed type specified


Superior rooms(£112)
Superior room
no bed type specified
no bed type specified


£112 totalKAYAK
King rooms(£289)
King room
no bed type specified
no bed type specified


£289 totalKAYAK

Amenities at Hotel Casa Maya

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box

Things to do

  • Gift shop
  • Eco tourism
  • Board games/puzzles
  • Fishing
  • Darts
  • Scuba diving
  • Diving
  • Snorkelling
  • Bingo
  • Beauty salon
  • Karaoke
  • Water park
  • Water sport facilities (on site)
  • Windsurfing
  • Basketball court


  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance
  • Roll-in shower
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Water slide


  • Grocery deliveries
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table


  • Family rooms
  • Garden view
  • Lake view
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • Carpeted


  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper


  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)
  • Playground
  • Swimming pool toys

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Aerobics
  • Fitness centre
  • Tennis


  • Desk

Reviews of Hotel Casa Maya

GreatBased on 2157 verified guest reviews

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10.0 Excellent
Pros:Everything and everyone was wonderful!
Cons:Nothing! Everything was fine!
9.7 Excellent
Pros:The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Cons:One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
10.0 Excellent
Pros:The breakfast buffet, included, was fantastic with good food and great variety.
Cons:The bathroom was not vented thus very humid following a nice hot shower.
1 out of 1


Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Playa Langosta277 yd
  • Torre Escenica0.6 mi
  • Playa Tortugas0.7 mi
  • Parroquia de Cristo Resucitado0.8 mi
  • Cancun Golf Club at Pok Ta Pok1.3 mi
  • Playa Caracol2.1 mi
  • Playa Chac Mool2.2 mi
  • Forum Beach2.3 mi
  • Delphinus Punta Cancún2.5 mi
  • Acuario Interactivo2.6 mi
  • Playa Marlin3 mi
  • Kukulcan Plaza3 mi



Check in anytime after 14:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Hotel Casa Maya

  • Hotel Casa Maya is located at Boulevard Kukulcan km 5.5 Zona Hotelera in Hotel Zone, 3.3 miles from the centre of Cancún. Playa Langosta is the closest landmark to Hotel Casa Maya.

  • Check-in time is 14:00 and check-out time is 11:00 at Hotel Casa Maya.

  • Yes, Hotel Casa Maya offers free Wi-Fi.

  • Yes, Hotel Casa Maya offers free parking.

  • No, Hotel Casa Maya does not offer free airport shuttle service.

  • Hotel Casa Maya is 9.8 miles from Cancún. Hotel Casa Maya is 44.5 miles from Cozumel.

  • Yes, Hotel Casa Maya has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

3.3 mi

Location rating


Nearest airport


Distance to airport

9.8 mi