Melia Casa Maya Cancun

4 stars
8.0
Very good
based on 3034 reviews
3,034 reviews
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Blvd. Kukukcan KM 5.5, Cancún, Quintana Roo
+52 998 881 0500
Tue 1/9
-
Wed 2/9
2 guests, 1 room
Deals from
£155
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£155
King room, 1 king bed
£181
Double room, 1 twin bed
£222
13 more Melia Casa Maya Cancun deals
13 more Melia Casa Maya Cancun deals
Beach
Restaurant
Restaurant
Lounge
Other
Bar
Other
Other
Other
Dining room
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

8.0
Very good
3034 reviews

Latest deals for Melia Casa Maya Cancun

Tue 1/9
-
Wed 2/9
Standard Room, bed type unknown
£155
nightly with fees
Double room, bed type unknown
£359
nightly with fees
Standard Room, bed type unknown
£178
nightly with fees
King room, 1 king bed
£181
nightly with fees
Double room, 1 king bed
£242
nightly with fees
Standard Room, bed type unknown
£201
nightly with fees
Double room, 1 twin bed
£222
nightly with fees
Double room, bed type unknown
£281
nightly with fees
Double room, bed type unknown
£388
nightly with fees
Double room, bed type unknown
£470
nightly with fees
Standard Room, bed type unknown
£532
nightly with fees
Double room, bed type unknown
£470
nightly with fees
Standard Room, bed type unknown
£563
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Melia Casa Maya Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Free parking
  • Business centre

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Snorkelling
  • Beauty salon
  • Water park
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Water slide

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Kitchen

  • Microwave
  • Refrigerator
  • Coffee machine
  • Kitchenette

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Seating area
  • Soundproofing
  • Storage available

Family friendly

  • Babysitting or child care
  • Child pool
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Bedroom

  • Alarm clock
  • Wardrobe or closet

Fitness

  • Fitness centre
  • Tennis

Reviews of Melia Casa Maya Cancun

8.0
Very good
3034 verified ratings
Wonderful
1372
Very good
634
Good
400
Okay
192
Fair
161
Mediocre
93
Poor
182

Summary of reviews

Guests say
Guests frequently praise the hotel's cleanliness and spacious rooms, noting that accommodations are comfortable and well-maintained. Service receives mixed feedback, with some staff members highlighted for their friendliness and helpfulness, while others are described as inattentive or slow, particularly in restaurants. The variety and quality of food, including breakfast, is often mentioned, with several guests finding it limited or repetitive. Restaurants and dining experiences are generally positive, but some guests experienced delays or issues with service. Overall, the hotel is seen as a good choice for families, with clean facilities and comfortable rooms.
AI-generated from customer reviews
Cleanliness8.5 out of 10
Room Size7.5 out of 10
Service6 out of 10
Restaurant5 out of 10
Breakfast4 out of 10
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All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok1.3 mi
  • Cancun Convention Center2.1 mi
  • Puerto Cancun2.1 mi
  • Hard Rock Cafe Cancun2.2 mi
  • CoCo Bongo Cancun2.2 mi
  • La Isla Shopping Mall2.6 mi
  • Kukulcan Plaza3.1 mi
  • Glorieta del Ceviche3.1 mi
  • Puerto Juarez3.2 mi
  • Gran Puerto3.3 mi
  • Spa at The Royal Sands3.3 mi
  • Estadio de Beisbol Beto Avila3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-000653/2025

Essential information about Melia Casa Maya Cancun

Low season

High season

Average price (weeknight)

August
January
£272
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 10% rise in price.
Average Sun - Thu price over the last 2 weeks.

Melia Casa Maya Cancun

Which month has the cheapest rates at Melia Casa Maya Cancun?

The cheapest month to stay at Melia Casa Maya Cancun is September, with an average nightly rate of £208. The most expensive month is December at £469 per night.

What is the cheapest day to book Melia Casa Maya Cancun?

The cheapest day to book Melia Casa Maya Cancun is Thursday, with an average nightly rate of £186. The most expensive day is Sunday at £292 per night.

How far in advance should you book Melia Casa Maya Cancun?

To get the best price at Melia Casa Maya Cancun, book around 11 weeks in advance. This could save you approximately 40% compared to booking last minute.

KAYAK's top tips for your stay at Melia Casa Maya Cancun

  • If you’re after a cheap room at Melia Casa Maya Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in August and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Melia Casa Maya Cancun, plan to stay on a Monday or Wednesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Melia Casa Maya Cancun was booked for on KAYAK in the last 2 weeks was £188, while the most expensive was £188.
  • How long should you stay at Melia Casa Maya Cancun? KAYAK users usually book their rooms here for 9 days.

FAQs when booking at Melia Casa Maya Cancun

  • Where is Melia Casa Maya Cancun located?

    Melia Casa Maya Cancun is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 3.3 miles from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Melia Casa Maya Cancun.

  • When is check-in time and check-out time at Melia Casa Maya Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Melia Casa Maya Cancun.

  • Does Melia Casa Maya Cancun offer free parking?

    Yes, Melia Casa Maya Cancun offers free parking.

  • How far is Melia Casa Maya Cancun from the airport?

    Melia Casa Maya Cancun is 9.8 miles from Cancun. Melia Casa Maya Cancun is 44.5 miles from Cozumel Intl.

  • Does Melia Casa Maya Cancun have a pool?

    Yes, Melia Casa Maya Cancun has a pool on-site.

  • How does KAYAK find such great Melia Casa Maya Cancun hotel deals?

    KAYAK scours the web for all room deals available at Melia Casa Maya Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Melia Casa Maya Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Melia Casa Maya Cancun.

Nearby hotels and places to stay

Closest

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Cheapest

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3-star hotel
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3-star hotel
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3-star hotel
68% cheaperAquamarina Beach Hotel Cancun7.4 Good (93 reviews)0.76 miPrivate beach, snorkelling, Fitness centre£54+
3-star hotel
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Most recommended

See most recommended stays in Cancún
5-star hotel
Riu Palace Peninsula8.3 Excellent (1,198 reviews)0.31 miSnorkelling, Outdoor pool, beachfront£212+
3-star hotel
76% cheaperHotel Calypso Cancun7.7 Good (730 reviews)0.71 miOutdoor pool, Indoor pool, Restaurant£39+
5-star hotel
6% cheaper
The Sens Cancun
7.5 Good (710 reviews)0.41 miPrivate beach, no minors, snorkelling£155+
4-star hotel
61% cheaperReal Inn Cancún7.4 Good (4,441 reviews)0.13 miOutdoor pool, Fitness centre, Restaurant£66+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
3.3 mi
Cancun
9.8 mi

Everything you need to know for your stay in Cancún