Hotel Casa Maya

4 stars
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 0500
7.9
Good
based on 3006 reviews
3,006 reviews
Wed 11/2
-
Thu 12/2
1 room, 2 guests
Deals from
£167
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£167
King room
£179
Double room
£200
20 more Hotel Casa Maya deals
20 more Hotel Casa Maya deals
Pool
Beach
Lounge
Bathroom
Pool
Restaurant
Other
Pool
Restaurant
Other
Restaurant
Lounge
Other
Other
Other
Other
Other
Other
Gym
Other
Buffet
Other
Lounge
Kitchen
Other
Other
Other
Photos of Hotel Casa Maya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

7.9
Good rating
Based on 3,006 verified guest reviews

Latest deals for Hotel Casa Maya

Wed 11/2
Thu 12/2
King room
1 king bed
£179
nightly with fees
Superior room
bed type unknown
£370
nightly with fees
Standard Room
bed type unknown
£167
nightly with fees
bed type unknown
£177
nightly with fees
bed type unknown
£200
nightly with fees
Double room
2 double beds
£200
nightly with fees
bed type unknown
£212
nightly with fees
bed type unknown
£280
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Casa Maya

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Snorkelling
  • Beauty salon
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool with a view
  • Pool bar
  • Water slide

General

  • Family rooms
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing

Kitchen

  • Electric kettle
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Dining

  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kids' club
  • Playground
  • Swimming pool toys

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Reviews of Hotel Casa Maya

7.9
Good
3006 verified ratings
Wonderful
1354
Very good
631
Good
401
Okay
191
Fair
158
Mediocre
92
Poor
179

Summary of reviews

Guests say
Los huéspedes apreciaron la hermosa ubicación y las habitaciones espaciosas, pero muchos expresaron insatisfacción con el servicio, la limpieza y la calidad de la comida. Algunos huéspedes destacaron problemas con el proceso de check-in y la falta de variedad en las opciones de comida. En general, aunque el hotel tiene sus fortalezas, hay áreas significativas que necesitan mejora.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok1.3 mi
  • Cancun Convention Center2.1 mi
  • Puerto Cancun2.1 mi
  • Hard Rock Cafe Cancun2.2 mi
  • CoCo Bongo Cancun2.2 mi
  • La Isla Shopping Mall2.6 mi
  • Kukulcan Plaza3.1 mi
  • Glorieta del Ceviche3.1 mi
  • Puerto Juarez3.2 mi
  • Gran Puerto3.3 mi
  • Spa at The Royal Sands3.3 mi
  • Estadio de Beisbol Beto Avila3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000653/2025

Essential information about Hotel Casa Maya

Low season

High season

Average price (weeknight)

August
January
£281
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 19% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Casa Maya

  • If you’re after a cheap room at Hotel Casa Maya, then you should consider staying during the low season. The cheapest deals can generally be found in August and July.
  • How long should you stay at Hotel Casa Maya? KAYAK users usually book their rooms here for 9 days.

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 3.3 miles from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free Wi-Fi?

    Yes, Hotel Casa Maya offers free Wi-Fi.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 9.8 miles from Cancun. Hotel Casa Maya is 44.5 miles from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

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5-star hotel
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5-star hotel
19% cheaper
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
3.3 mi
Cancun
9.8 mi

Everything you need to know for your stay in Cancún