Hotel Casa Maya

4 stars
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 0500
7.9
Good
based on 3025 reviews
3,025 reviews
Mon 13/7
-
Tue 14/7
2 guests, 1 room
Deals from
£158
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£158
Double room, 1 twin bed
£226
King room, 1 king bed
£227
14 more Hotel Casa Maya deals
14 more Hotel Casa Maya deals
Pool
Beach
Lounge
Lounge
Pool
Other
Lounge
Restaurant
Restaurant
Lounge
Other
Other
Other
Other
Other
Other
Gym
Other
Other
Dining room
Lounge
Other
Other
Photos of Hotel Casa Maya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

7.9
Good
3025 reviews

Latest deals for Hotel Casa Maya

Mon 13/7
-
Tue 14/7
Standard Room, bed type unknown
£158
nightly with fees
Double room, bed type unknown
£366
nightly with fees
Standard Room, bed type unknown
£181
nightly with fees
King room, 1 king bed
£227
nightly with fees
Double room, 1 king bed
£247
nightly with fees
Standard Room, bed type unknown
£205
nightly with fees
Double room, 1 twin bed
£226
nightly with fees
Double room, bed type unknown
£287
nightly with fees
Superior room, bed type unknown
£379
nightly with fees
Double room, bed type unknown
£479
nightly with fees
Standard Room, bed type unknown
£543
nightly with fees
Double room, bed type unknown
£396
nightly with fees
Double room, bed type unknown
£480
nightly with fees
Standard Room, bed type unknown
£575
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Casa Maya

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Snorkelling
  • Beauty salon
  • Water park
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Kitchen

  • Electric kettle
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

General

  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Pool view
  • Storage available

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Water slide

Bathroom

  • Shower
  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Accessibility and suitability

  • Disabled access
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Child pool
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Tennis

Reviews of Hotel Casa Maya

7.9
Good
3025 verified ratings
Wonderful
1368
Very good
632
Good
401
Okay
191
Fair
159
Mediocre
93
Poor
181

Summary of reviews

Guests say
Guests frequently praise the hotel's cleanliness and spacious rooms, noting that accommodations are comfortable and well-maintained. Service receives mixed feedback, with some staff members highlighted for their friendliness and helpfulness, while others are described as inattentive or slow, particularly in restaurants. The variety and quality of food, including breakfast, is often mentioned, with several guests finding it limited or repetitive. Restaurants and dining experiences are generally positive, but some guests experienced delays or issues with service. Overall, the hotel is seen as a good choice for families, with clean facilities and comfortable rooms.
AI-generated from customer reviews
Cleanliness8.5 out of 10
Room Size7.5 out of 10
Service6 out of 10
Restaurant5 out of 10
Breakfast4 out of 10
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Score by provider

All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok1.3 mi
  • Cancun Convention Center2.1 mi
  • Puerto Cancun2.1 mi
  • Hard Rock Cafe Cancun2.2 mi
  • CoCo Bongo Cancun2.2 mi
  • La Isla Shopping Mall2.6 mi
  • Kukulcan Plaza3.1 mi
  • Glorieta del Ceviche3.1 mi
  • Puerto Juarez3.2 mi
  • Gran Puerto3.3 mi
  • Spa at The Royal Sands3.3 mi
  • Estadio de Beisbol Beto Avila3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-000653/2025

Essential information about Hotel Casa Maya

Low season

High season

Average price (weeknight)

August
January
£278
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 10% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Casa Maya

  • If you’re after a cheap room at Hotel Casa Maya, then you should consider staying during the low season. The cheapest deals can generally be found in August and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Casa Maya, plan to stay on a Monday or Wednesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Hotel Casa Maya was booked for on KAYAK in the last 2 weeks was £262, while the most expensive was £294.
  • How long should you stay at Hotel Casa Maya? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 3.3 miles from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 9.8 miles from Cancun. Hotel Casa Maya is 44.5 miles from Cozumel Intl.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

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5-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
3.3 mi
Cancun
9.8 mi

Everything you need to know for your stay in Cancún