Hotel Casa Maya

4 stars
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 0500
7.9
Good
based on 3004 reviews
3,004 reviews
Tue 10/3
-
Wed 11/3
1 room, 2 guests
Deals from
£170
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£170
Standard Room, bed type unknown
£181
Standard Room, bed type unknown
£205
10 more Hotel Casa Maya deals
10 more Hotel Casa Maya deals
Pool
Beach
Lounge
Bathroom
Pool
Restaurant
Other
Pool
Restaurant
Other
Restaurant
Lounge
Other
Other
Other
Other
Other
Other
Gym
Other
Buffet
Other
Lounge
Kitchen
Other
Other
Other
Photos of Hotel Casa Maya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

7.9
Good rating
Based on 3,004 verified guest reviews

Latest deals for Hotel Casa Maya

Tue 10/3
-
Wed 11/3
Type of stay
Booking link
No inclusions
£170
No inclusions
£181
No inclusions
£205
No inclusions
£228
No inclusions
£246
No inclusions
£259
No inclusions
£267
No inclusions
£284
No inclusions
£541
No inclusions
£573
No inclusions
£204
No inclusions
£216
No inclusions
£286
No inclusions
£316
No inclusions
£365
No inclusions
£446
No inclusions
£478
No inclusions
£478
No inclusions
£496
No inclusions
£378
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Casa Maya

  • Private beach
  • Snorkelling
  • Restaurant
  • Room service
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • Free toiletries
  • Child pool
  • Airport shuttle

Things to do

  • Beauty salon
  • Gift shop
  • Eco tourism
  • Shopping
  • Pool table
  • Windsurfing
  • Scuba diving
  • Snorkelling

Services and conveniences

  • ATM on-site
  • Business centre
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Kitchen

  • Refrigerator
  • Coffee machine
  • Microwave
  • Kitchenette

Pool and spa

  • Spa
  • Hot tub
  • Water slide

Outdoor

  • Beach towels
  • Private beach
  • Garden

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Basics

  • Wi-Fi
  • Air-conditioned
  • Free toiletries

Parking and transportation

  • Airport shuttle
  • Shuttle service (additional charge)

Accessibility and suitability

  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Flat-screen TV

Bathroom

  • Hairdryer

Dining

  • Restaurant

General

  • Storage available

Fitness

  • Tennis

Reviews of Hotel Casa Maya

7.9
Good
3004 verified ratings
Wonderful
1354
Very good
631
Good
400
Okay
190
Fair
158
Mediocre
92
Poor
179

Summary of reviews

Guests say
Guests appreciated the beautiful location and spacious rooms, but many expressed dissatisfaction with the service, cleanliness, and food quality. Some guests highlighted issues with the check-in process and the lack of variety in dining options. Overall, while the hotel has its strengths, there are significant areas for improvement.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok1.3 mi
  • Cancun Convention Center2.1 mi
  • Puerto Cancun2.1 mi
  • Hard Rock Cafe Cancun2.2 mi
  • CoCo Bongo Cancun2.2 mi
  • La Isla Shopping Mall2.6 mi
  • Kukulcan Plaza3.1 mi
  • Glorieta del Ceviche3.1 mi
  • Puerto Juarez3.2 mi
  • Gran Puerto3.3 mi
  • Spa at The Royal Sands3.3 mi
  • Estadio de Beisbol Beto Avila3.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000653/2025

Essential information about Hotel Casa Maya

Low season

High season

Average price (weeknight)

August
January
£287
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 19% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Casa Maya

  • If you’re after a cheap room at Hotel Casa Maya, then you should consider staying during the low season. The cheapest deals can generally be found in August and July.
  • How long should you stay at Hotel Casa Maya? KAYAK users usually book their rooms here for 9 days.

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 3.3 miles from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free Wi-Fi?

    Yes, Hotel Casa Maya offers free Wi-Fi.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 9.8 miles from Cancun. Hotel Casa Maya is 44.5 miles from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

Nearby hotels and places to stay

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5-star hotel
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Cheapest

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3-star hotel
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4-star hotel
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3-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Cancún
5-star hotel
14% cheaperRiu Caribe8.7 Excellent (961 reviews)0.29 miSnorkelling, Outdoor pool, beachfront£209+
5-star hotel
Riu Palace Peninsula8.4 Excellent (1,143 reviews)0.31 miSnorkelling, Outdoor pool, beachfront£296+
5-star hotel
18% cheaper
The Sens Cancun
7.5 Good (649 reviews)0.41 miPrivate beach, no minors, snorkelling£201+
4-star hotel
73% cheaperReal Inn Cancún7.4 Good (4,447 reviews)0.13 miOutdoor pool, Fitness centre, Restaurant£67+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
3.3 mi
Cancun
9.8 mi

Everything you need to know for your stay in Cancún